474 reviews
All reviews (474)
Yelp (239)
Google (235)
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Tommie Timmons jr.
2 years ago
The customer service representative was so nice and knowledgeable I can't wait to run out of dog food so I can go there again just to interact with the customer service representative way to go Pet Food Express you nailed it.
Kevin Sitter
2 years ago
Went to buy my neighbor's puppy a gift. Surprised at all the healthy snack treats. Plus the guy at the check out was genuinely friendly. Wish I owned a dog to shop here routinely.
Lonnie Byrd
2 years ago
Very helpful willing to help you out
Curtis Henderson
2 years ago
Love this place. I need to properly thank person who told me about them.
Nancy Nieman
2 years ago
Very busy, very expensive. They had what I needed, but the convenience was not with paying an extra $4 than usual for one thing.
Krystin P
2 years ago
A little pricey. Greets you at the door. Cashier offers help and asks if you found everything okay, EVERY TIME.
joshua smith
2 years ago
Amazon has all of this . Parking is nuts
Donald S
3 years ago
Great service and product selection
Laurie Kovisto
3 years ago
Staff very friendly and helpful. Clean and well stocked store.
Diana Williams
3 years ago
Actually got a coupon from Sacramento animal shelter. Just adopted. A little high in prices, but you get what you pay for. Extremely helpful staff!!!
Ann Robles
3 years ago
Staff is very knowledgeable and want to help you. Store is very clean and the pet wash is amazing.
Douglas Gilb
3 years ago
Dog wash stations are well equipped and a bargain.
phil brann
3 years ago
It's a good pet store. it has self wash
Nico Gonzales
3 years ago
Amazing Job by Andrew I think his name was (tall guy with a lot of tattoos. ) He helped my wife and I get our German Shepard mix on a new food called kiwi. My dog has been doing amazing on it he also took care of my dogs skin problems with some stuff we got for a discount, nice guy and we will be back!
Brittany McNeilly
3 years ago
I come here every month to this location and I always leave feeling great about my purchases. The customer service here is great and all the employees are genuinely nice and helpful.
Samra M
3 years ago
I generally order from Chewy and Petco. My kitty is not feeling well and this is my emergency pet food place to go. The lady was extremely knowledgeable about the products they offered as well as with recommendations. I learned some new information about the foods I was already purchasing. Their service is excellent. I was in and out fairly quickly and got everything I needed. My kitty who was feeling unwell ate the recommended food and even drank some water. Prior to this she was not wanting to eat.
Loan Loop
3 years ago
Staff is always really friendly. We love bringing our dogs in here for an outing.
Cortney Lenardson
3 years ago
The staff is so incredibly nice and helpful. They seem to really enjoy working there.
jd virk
3 years ago
Amazing customer service, they have grooming stations so you can bath your pets. I got my first one for free on them and will definitely go back.
KA I
3 years ago
Best place to wash your dog! They have on hand, rubber collar, shampoo, conditioner, and towels. The staff is very friendly and helpful.
Brian Ray
3 years ago
I just got my new kitten Shade yesterday, and I decided to go visit Pet Food Express to get some things that I forgot to order online from Chewey. My first regret? Ordering anything from Chewey. Here, we were greeted when we walked into the store. The woman who greeted us went and got the store's resident cat expert, Aaron (if I'm wrong, please forgive me). Aaron talked to me about what food, treats, litter, etc to pick up for my little man. He was very knowledgeable, more than helpful, and a pleasure to speak with. They carry high quality products and it's affordable. I'll never go anywhere else. I ended up buying what I came for, went next door to Beach Hut to get a sandwich and then decided to come back and buy a cat tree. Please come here if you have a pet, you won't regret it.
S White
3 years ago
I came in here to look around for first time. The staff was very friendly and they also gave me a sample of dog food to have my dog try. She really loved it so its safe to say ill be back
Serena Aney
3 years ago
I’ve been here 3 separate occasions: first to wash my dogs, second to purchase dog food, and third to purchase more dog food! I have to say, I LOVE this place!!! I used to go to Incredible pets because I didn’t like Petco or Petsmart. I’m always going to shop here because every single time the employees there go above & beyond. Literally some of the best people here that genuinely care about your pets needs. Shout out to Kurtis & another guy, I didn’t get his name, I will update the review when I come back & get it though!!! They’re awesome and they’re the kindest bunch of people ever!
Kristen Madigan
3 years ago
Great customer service, my favorite pet store in the area
Maxim Dvoynikov
3 years ago
Best place in the area. All employees are not just a staff, each one is specialist, a real person willing to help you. Thank you guys from me, my wife and our bengal cat :)
Ginger Hodge
3 years ago
Associate was knowledgeable on store products. Very nice employees, wasn't crowded at all. In and out. I would recommend your store to family and friends.
Jordan Johnson
3 years ago
The staff are so friendly and knowledgeable here. I came looking for a litter box and a cat tree and Kurtis recommended some excellent items. My cat loves his tree and my floor is so much cleaner after getting the litter box with the top entry lid.
Erica Avalos
3 years ago
Great service excellent knowledge of their products and great help in deciding the best products for my dog.
Turtle Aguilar
3 years ago
After a long day at work, I Stopped by to get my dog a chicken raw hide real quick because its his favorite chewable, and as I was about to pay.... the man said its ok just take it and made my pups day what a guy!
Zandarr T
3 years ago
Great customer service. I was greeted once I entered the store and asked about my pets. The associates are very knowledgeable on pet care and the products they sell.
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Business Hours
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 8 PM
Sunday
9 AM - 7 PM
Popular Hours
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Tuesday
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