Sacramento Koi Rocklin, California

Sacramento Koi does not respond when you have a fish emergency. I lost more than 30 fish this week because they were Closed and would not respond.

Trevor has been awesome to work with!! He helped us through our entire project from start to finish. He was quick with responses and very knowledgeable. I was worried because we live in Wisconsin and it might cause delays being far from California, but that wasn’t the case. Sac Koi has incredible products and staff. You can’t go wrong using them.

Come on people its May, you can open the showroom. Will change review if/when I go inside.

Great company, great products, great + expert + quality employees, everything you need about koi pond is here, you don’t waste your money here. Sacramento Koi knows and good experience about koi pond, IMPORTANT: “ they know how to do business “.

I inherited my 3,000 gallon koi pond when I purchased my home, complete with 9 various types of Koi fish. Some over 30 years old and 3 feet long and most of the others just over 2 feet. The pond had not been really maintained for at least 20 years. And, I new nothing about the hobby. Sacramento Koi to the rescue!!! Two very nice men from Sacramento Koi came out, placed my koi in a holding tank and completely drained, shoveled out years of debris, removed harmful plant structures, and pressure washed the whole pond. I am more than satisfied, I am elated with the results! Yes, it was fairly expensive but these two were there ALL DAY LONG and, did a fantastic job! After the pond was cleaned, I was provided a laminated instruction sheet and given a very detailed walkthrough for cleaning and flushing the filtration system. The fish have been much more active and are eating better too. And, I can now clearly see my Koi!!! I highly recommend Sacramento Koi for any pond needs! Added 11/15/2020: Sacramento Koi has been an incredible source of everything Koi. Steve, the owner, has spent a great deal of time helping me the past few months. I had decided I wanted to add a couple of Kohaku Koi to my pond. Steve took the time to ask about my pond and specifically, how long it had been since a new fish had been introduced. Because it had been 20 years minimum, he explained that it was possible my pond could have OSP (Old Pond Syndrome) and adding new fish could have disastrous results... they could all die. Like people, communities have immunity to certain conditions through exposure. My pond, had been isolated for 20 years and did not have immunity to current infections. Steve recommended taking a "sacrificial" Koi from my pond and putting it with the Koi in one of his holding ponds for a few weeks. That Koi did become very ill for several days but recovered completely. At that point, he believed the Koi in my pond were resilient enough and we returned the "sacrificial" Koi as well as the new Kohaku Koi. I believe this review is important to share because even though I spent a great deal of time educating myself on Koi pond management, I had not heard of OSP. P.S. My pond is still healthy and even more beautiful with the addition of the Red and White Kohaku!

During this Covid time they have added online Purchasing! It worked out fine!

Amazing beautiful Japanese imported Koi. You can tell the owners have a TRUE love for their what they do. From the care of their fish to designing your koi pond right so you enjoy your koi pond also. You don't find this kind of work ethic in the pond industry everyday.

Maybe a good company for some but not for me. They befriended me; then, when push comes to shove, they run. I was hoodwinked by calling them out for service. When the owner decided he was unable to fix the problem, he still charged me $95. Another service call left me with another $95 invoice and no fix. So I’m $190 out of pocket and 0 compensation. Who affords that?

Helpful staff and they do stand behind their product and ensure customer satisfaction. I’ve enjoyed the online videos too!

I've felt with Sacramento Koi for years and am always surprised how friendly and professional they are. They have often steered me to a solution which has cost me less money than I was willing to spend. They know their stuff. They get stuff out the day it is ordered and the quality has been outstanding.

The EXPERTS in quality Japanese Koi, pond filters, equipment, food, maintenance and advise! You will not find a more ethical, honest business in America! The owner, Steve, can set you up, whether you would like a small pond, or a huge pond or if you just want to buy one of their beautiful Koi fish. Simply THE BEST!

Best filters, Best looking inventory of fish, and the best place to go for service of your equipment and overall pond health. For the last 10 years I have enjoyed my Sacramento Koi built pond, Advantage filter and koi. When I have a sick fish, they’ll get you what you need to get the sick fish well again. I recently had installed my Sacramento Koi pond heater. Simply amazing! My pond now sits at 65 degrees Year Round. My fish love it and they’re getting huge! And best of all, they are healthy and happy! No dormant period! No “sick” period coming out of winter! Steve and staff are at the top of their industry. Simply the best. Thanks guys!

Great folks and the most beautiful koi.

Super awesome people, they are willing to help and are very patient, I have a 30,000 gallon pond and I have never had an issue with water quality, the one thing I can say is you get what you pay for and Sacramento koi filters are worth every cent!

Online they've done the best job ever explaining and teaching the best about kio

I was new to ponds and filters last year. After watching their Youtube videos I learned a lot about what I had no clue about. After several phone calls into them asking a ton of questions I felt comfortable and ordered one of their kits. It set up easily, works perfectly and my Koi are happy with me. I have called with random questions over the past year and could not be happier with the customer support they provide. I am not one to write reviews but had to in response to the negative (sounds like a competitor) review that was left. Steve knows his stuff! as does Jeff. Thanks guys! keep up the great work!

Sacramento Koi is the best! A family run business with so much knowledge about the care of koi. I knew absolutely nothing about how to take care of the koi and the koi pond that came with the house we bought. Steve and his family have been so helpful. In fact, Steve just stopped by last night on his way home from work to fix a slight problem with the system. I can't say enough about how great they all are at Sacramento Koi!

I recommended Steve Walker to every customer of mine with Koi. (and anytime you recommend someone as a contractor - it says something about yourself - so I do not make willy nilly recommendations.) One recent one had two huge koi ponds that were let go and needed a reboot. Sac Koi came out and put in new filtration systems and helped her get some Koi in the pond again. She was so happy - they always live up to expectations. These guys are top notch, quality oriented, they have loads of experience, and above all they are honest people. If you are building a pond or looking at filtration for a koi pond- you should absolutely get a bid/consultation with these guys.