Rocklin Road Animal Hospital Rocklin, California

I'm new to the area and my dog can be difficult to work with. I needed a practice where the Docs, staff and techs were all ready and able to care for him. They have been wonderful to me and my beautiful but weird-y dog. The front desk is responsive, the Doc took her time with us and Lisa on the professional staff created a beautiful rapport with my skittish beast. Very impressed.

I have been going to this Vet for the past 20 years. First was with my childhood dog, then my own dog, and now our newest addition. The staff is amazing and the doctors are also. I wouldn't take my pets to any other place.

Thank you for taking care of my dog family !

Kind and caring and very helpful Thank You!!!!!!! Rocklin Road Animal Hospital D.B.

All the staff are very nice and informative. It is a pleasure going there. Thanks

Rocklin Road Animal Hospital does a great job of taking care of all my fur babies. They enjoy seeing our pets and take a real interest in their care. I know I can rely on them to help me if ever needed.

Won't give me a general appointment for my dog until end of Dec, it is Dec. 3 and I am a previous client if theirs. Also lack of compassion.

This weekend was my first visit with my newly adopted, adult cat. The staff, tech and doctor were absolutely amazing!! The kindness, concern, and patience they showed to my once stray cat was excellent. They are very knowledgeable and thorough with their assessment, plan and treatment. The discharge instructions were crystal clear! I highly recommend!!

Quality service and exam by Dr. Hence with caring manner.

Such kindness and patience!! I will forever love this vet practice for saving my mature kitty’s intestinal blockage the same day I called them (when his usual vet let us down and offered an appointment “next week”). Expert vet techs can do a vaccine for existing clients too. ????

We brought our boy Zion in for routine shots and an issue that brought us in to be looked at. The staff was so professional and took such excellent care of our boy. He was very nervous about going but successfully completed everything during our visit. I would strongly recommend Rocklin Road Animal Hospital to everyone, Dr. Hench was excellent and so good with Zion. Thank you!

My experience with this place is very limited but I've only been here twice. Once to put my sixteen-year-old cat down, and the second was when my dog passed away at the age of 14. The staff was very sympathetic to my situation.

Very friendly, kind, small town atmosphere. Felt like it was fair pricing. We only have gone for our pup’s first exam but we were pleased with our experience and looking forward to working with them in the future.

Recently this week I took my pup Theo in, we just moved to the area and this was his first visit. The staff and Vet were all extremely nice. Unfortunately Theo had a severe allergic reaction to a vaccine as we were leaving, the entire staff acted so quickly, everyone was so caring and supportive and I am truly grateful for their response and their professionalism. When I came back to pick him up, it was clear they had all taken the time to comfort him as well as treat him. He usually hates the vets office and he was uncharacteristically very comfortable with everyone by the time he was leaving. The staff made sure to check in on me and reassured me multiple times that it would be ok. They worked with me on the unexpected extra costs and I am just entirely grateful for all the care and support.

Well staffed, fast efficient service and prices that reflect it.

My dog is limping. Do you think my dogs shoulder is dislocated? -We wont know until the xray. Do you think his arm is broken? -We wont know until the xray. In your expert opinion.. should I take him home to rest or get xrays? -I cant tell you but I can say the xray is $600. Ouch. Okay xray it is then. (1 hour later) Great news! Xray is negative your dog is fine. (Next day dog is running around the house 100% fine) Lesson learned. If ever again I will let the dog rest for a few days before dropping $600, I feel like the vet worked me over on that one.

Everyone there was so friendly and helpful! Janice the groomer did such an awesome job on my cat Theodore!!! You can tell he feels so much better! We will be definitely coming back thank you all very much!!????

Extremely UNPROFESSIONAL customer service & management!!! From the very first step, they dropped the ball many times. They have ZERO specialists on staff. If your pets have any serious needs, I would NOT recommend taking your pet here because you'll end up waiting weeks upon weeks to get any answers.

My dog has been going here for years. Very good vets here and care. The staff goes way out of their way to take care of animals. They also care about their clients weather it's pets or people.

We have been going to Rocklin Road Animal hospital for 23 years. I called to get a refill for my Newfie's urinary incontinence medicine which is required every day. Was told my dog was due for an exam before I could get a refill. I explained I only had a couple days of medicine left and the first available appointment was 10 days from now. Vet declined an emergency refill. Now my large breed dog will begin to leak urine everywhere until I find a new vet. This is wrong.

New client and they gave my cat an appointment within hours. Friendly staff. Doctor was thorough and explained the situation clearly. Unlike most other vets in my area they are accepting new clients. Grooming and boarding on site as well.

The staff was wonderful to me and my sweet Gideon and they were very accommodating and sympathetic. They worked with me to get my bill cut down. I will be taking all my pets to them from now on!

Everyone is very friendly and knowledgeable. I trust my fur baby with the doctors and the entire staff.

Updated review as of 08/27/21: I was upset with some issues I ran into with scheduling appointments on one of my prior visit...however, I gave this group a second chance or maybe third but my opinion is back to very positive..some of the issues were same i ran into with VCA & needing an appointment just to get a shot..but I digress. I have been happy with them since going back and I believe we're all on the same page. My original post: It's so hard to give places reviews during the pandemic era, because it's hard to be a"judge judy", when you know that they can't control many procedures like they used to (pandemic rules). I am a brand knew Client as of today, after switching from VCA (Loomis and Elk Grove sites have declined over time and I just needed to switch it up). The staff here could not have been more polite to me and my two dogs. They got me in on short notice thanks to a cancelation I called about 4p.m. and the person handling my phone call instantly knew she had a cancellation the next day and asked if I wanted the next day's appointment. Her knowing immediately and confidence in her voice about the time slot gives you that warm feeling about a company. That's knowing your business. Dr. Debbie was very informative about my dog's status and explaining what she thought needed to be done. If I have any more comments good or bad, I'll write more but brand new client and very happy with them so far.

Professional and welcoming everyone remembers your name and pets.

Vrry thorough and great service.

We've been out of the area for the last 4 years. Have been taking out pets to Rocklin Road for 15 years before.. not the same people, nor the same service

As always great friendly service

My experience was good. I brought my dog in, they ran test on him and and told me how sick he was and what all would be involved for the rest of his life if he pulled through and was released to come home. All the staff and doctor were very nice and customer service.

i didn't go after all went to. Atlantic St pet emergency hospital not very happy and disappointed poor service and cost money for nothing done for our pet don't recommend this hospital for your pet.