Mau House Cat Hotel Richmond, California

Mau House is great! The owner is extremely responsive and caring, and I was even able to add roundtrip transportation services from San Francisco. My kitty got excellent treatment, and I had peace of mind. I'd recommend Mau House without hesitation.

professional and reliable, keep in contact with us the whole time, giving us updates about our pet would highly recommend.

Highly recommend this spot she kept me updated and the space is clean! Super sweet and responsive. I felt safe leaving my kitties here !

This wonderful home away from home for our cats is a Godsend. Cats literally get their own "hotel" room. There are climbers and windows, with just enough privacy for them and enough visibility to be monitored. Julie fed my senior cat Fiona a warm water mixture of her food and she has not vomited since. I was told by a vet to add chicken broth which obviously was causing her stomach problems and vomiting. Thank you Julie...sometimes the simple things are the best solutions. Fiona and I are grateful for your many years of experience! Esther and Fiona

This place is amazing! If you need to board your cats I highly, highly recommend this place! In the past we had a neighbor come by to feed our cats, but noticed they would do things like pee on our bed as what I assume was a sign of stress that we were gone. At Mau house Julie sent photos and updates daily reassuring me my babies were in good hands. The cats have actual room with windows to hang out in and she let's them roam around the facility if they are interested. Our cats got great care and plenty of love. Totally recommend if you need cat boarding!

For years I have been having to drive my cats over to Mill Valley for boarding. I am so excited that the Mau House has opened in my neighborhood. The rooms are large and have lots of natural light. Julie is great with cats. My shy girl fell in love with her. This is a much needed resource in the East Bay and worthy of your patronage and support.

I got my cat about a year ago and in the past when I was away, I would use a pet sitter. My cat showed a lot of anxiety with me being gone, even though she was remaining in her own space, so I wanted to try something different. I decided to look into cat boarding. The only places I liked were in SF, which is far and expensive. At one of the SF boarding facilities, they mentioned Mau House had recently opened and maybe I should check it out since it's closer to me. I was impressed by the sizes of the rooms and the natural lighting. Some facilities have a lot of built-in bells and whistles like cameras, scratchers, or fancy cat trees (you can purchase a scratcher and some other things for a fee). Mau House does not have that, but they do allow you to bring anything you want of your own, which is nice because you can bring your scent as well as your cat's scent into the place. I think the most important thing for me was the fact Julie is clearly a cat person and is understanding. My cat took some time to adjust and I was worried about her getting the attention she needed to get comfortable. While my cat was never 100% at home, Julie still remained understanding and tried to keep her happy. The only thing I would change is maybe more regular updates because there isn't a built-in camera I can just check on my own. Julie was quick to provide when I reached out and asked though.

I have three bonded, shy cats and have never boarded them before because of my concerns about them being too shy and nervous to deal with a boarding situation. What a relief to find Julie and Mau House. Julie let me chose a room for the cats-and it was a room-no small kennel for them- but a large, bright, sunny room with windows. She let me bring their cat tree and anything else that would make them feel comfortable, blankets and beds from home. The building is clean, quiet, calm and smells good! Julie was great at giving up dates when we were away and took pictures as well. The girls did fine while we were away, no one lost weight or spent the whole time hiding. They got plenty of attention and love. I highly recommend Mau House to anyone looking to board their cats while they are away.

I can't say enough good things about Mau House. The owner Julie is responsive, compassionate, and clearly very experienced with cats. Lizzy the cat had lost her human, and we needed to board her until we could find her a new home. She had been through a lot, but came to feel safe and comfortable at Mau house after the most difficult of circumstances. Julie treated her like family, and sent us pictures to reassure us that the cat was adjusting ok. At one point, Julie had some concerns about Lizzy's health, and she offered to take her to the vet for a very fair hourly rate, if we were unable to. We were concerned about how to find kitty a new home. As it turned out, Julie and Lizzy bonded to the point that Lizzy got adopted as the Mau House mascot. Mau House really does love cats! The whole experience couldn't have been any better. I've been volunteering in animal welfare for many years, and the care Lizzy got is as good as it gets.