90 reviews
All reviews (90)
Yelp (58)
Google (32)
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Sharon Vasquez
3 years ago
My Boston Terrier loves this place!!! Clean and very friendly people!!
My-Thy Nguyen
3 years ago
Very bad service. The management is very rude and passive aggressive. I was trying to pick up my dog and all of the workers was just staring at them. 15 employees and not one of them could watch them properly?! I don't know about that one sis. They told me to wait because they were busy when clearly the employee to dog ratio was the same. When I asked to speak to the manager Tonya, they said my tone was unprofessional and told me I should've filed a complaint with a week's notice.
Shauna Moreno
3 years ago
These guys take the best care of my puppies. They get so super excited whenever I take them to Charlie's Place. They can't wait to get inside. My pups are little, so they have two separate areas, one for big dogs and one for the little dogs. Great job from every groomer they've ever seen there. They come home exhausted from playing all day. The staff is extremely friendly and the prices are fair. I'm soooooo glad that I found Charlie's place. A+++
Karen Kucharski
3 years ago
Great place. Most caring staff and groomers. We are grateful for their services. Our pups live going to daycare!
Veronika
4 years ago
Awesome place-the boarding kennels are beautiful and look like mini dog hotel rooms. The daycare area is huge and always plenty of companions, so no doubt your dog will be tuckered out by the end of the day!
Trisca Arvidson
4 years ago
Our dog Bosco loves Charlie's Place! We started him when he was 6 months old after only being around three other dogs due to pandemic reasons. They were great about introducing him slowly and appropriately and it was perfect! They pay close attention to the dogs all day so it's well supervised. Once I saw on the camera my boy was feeing a little unsure and the attendant went to him and gave him pets to feel better. We definitely recommend Charlie's Place!
Ruth Weber
4 years ago
Best doggy place ever! My dog loves it too❗❗
Judy herman
4 years ago
My Abe loves Charlie's place. The workers are caring and loving. The owner, Tawnya is always there and ready to answer your questions. Megan, the front desk is superb. Thank you!!
Dawn Bunker
4 years ago
Louie received one of his best haircuts ever from Ashley! Thanks!
Michelle Baran
5 years ago
Very nice staff. Clean and calm.
Brittania Anderson van Krey
5 years ago
Lots of dogs, large play areas and great staff that are passionate about animals.
Geralda Miller
5 years ago
My dog has been going there for six years. It's a fun doggy daycare and boarding. And it's clean.
Gmail Customer
5 years ago
I absolutely LOVE Charlie's Place! All of my dogs love coming to play at Charlie's, and the staff and ownership at Charlie's treat the dogs like royalty. The owner Ed is always friendly and caring toward the dogs and their owners. There is a very low turnover in staff, which says a lot about Ed and the staff - they are all wonderful! I've taken my dogs to several of the other doggie day care businesses in town, and none of them even come close to the care my dogs receive while at Charlie's. Cannot recommend them highly enough!
John Groh
5 years ago
Good place to take a dog lots of dogs and good care
Kent Young
5 years ago
Best dog day care in Reno!
Linda Croswell
5 years ago
Our Biggy Boy gets some social time, plus exercise! The staff is courteous and attentive....we feel comfortable that he is safe there!
Paul Klouse
5 years ago
Poor communication. They didn't advise a new customer coming in from out of town that flu vaccine was required, so we were unable to use the facilities.
Stephanie Manning
5 years ago
Very friendly staff and did their best to make my anxious pup comfortable.
Rhomy Lorico
5 years ago
Wish we could give Charlie's Place 10 Stars! We've tried several other facilities in the area and found Charlie's Place to be THE BEST! The facility is clean and the Owner and Staff are friendly, compassionate, and very caring. Our big boy, Cooper, loves them for boarding, daycare, and grooming. Thank you Charlie's Place -- we are so grateful to have found you!
Tori Bezotte
6 years ago
Do you not take your dog to this place the owner is one of the most rudest and aggressive people I've ever met. Dogs are getting sick with the flu and other diseases and they do nothing about it. They do not know how to take care of the dogs there and that place is filthy if you get a chance to take a tour through the place ask them to go in and smell the inside of it and you will change your mind. Do yourself a favor and save yourself that bills and don't take your dog there
Zach Imholte
6 years ago
Welcoming, friendly staff. Very pet/owner preference oriented.
Raquel Riggle
6 years ago
I had peace of mind when I boarded our dog, Walter, last week. He is home, happy, clean and (best of all) tuckered out! Walter really loves "school" - the staff has always been really helpful and friendly to me and him.
Madison Willroth
6 years ago
Charlie’s Place has a friendly staff, clean environment, and I would highly recommend this service to anyone who has a furry friend that loves to socialize. My husky, Avalanche, absolutely loves going to daycare. Thank you Charlie’s Place!
Lynda Seeba
6 years ago
My puppy Kiko went to get a hair cut and Ashley is wonderful with him! He has stayed there for four days when I went out of town and had a great time.
Haydee Sainz
6 years ago
The owner needs to respect people. Especially those that work for him. If reviews are not in your favor take the time to change what the problem is and don’t retaliate as a means to solving issues. Bad management bad owner.
Debbie Tayler
6 years ago
I am so impressed with the personnel, compassion, and care the dogs receive. On top of all that, the place is very clean. I'm happy to recommend Charlie's Place for daycare, boarding, and grooming! Debbie Tayler Dog Behavior Solutions LLC
Bryan Spinelli
7 years ago
Good staff. Nice, clean facility. Reasonably priced. My dogs seem to really enjoy the group room. I feel good leaving my dogs there.
Caitlin Davis
7 years ago
We take our dog here and she loves it! As soon as we pull into the parking lot she can't wait to get out of the car to run in and say "hi" to all the staff and other pups. We are so thankful for Charlie's Place and the staff who work there. They do a tremendous job!
Christina Stoever Young
10 years ago
Our large breed dogs LOVE Charlie's Place! They look fantastic after a shampoo and blow-out and it's incredibly obviously proud they are to look so good. So happy we found you!
Sharon Wright
10 years ago
dogs love it, friendly people, big play place, comfy doggy suites for boarding, can watch dogs on camera for an extra fee, my dogs love going!
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Business Hours
Monday
7 AM - 7 PM
Tuesday
7 AM - 7 PM
Wednesday
7 AM - 7 PM
Thursday
7 AM - 7 PM
Friday
7 AM - 7 PM
Saturday
7 AM - 7 PM
Sunday
7 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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