Lili's Pet Grooming and Spa Boutique Pomona, California

184 reviews

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Reviews: Lili's Pet Grooming and Spa Boutique (Pomona)

All reviews (184)

Yelp (102)

Google (82)

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Sarah Beams

2 years ago

They are great with dogs. Love the place. I highly recommend if you want your doggy well taken care of.

Pica Spirited

2 years ago

We have been coming to Lili's Grooming and Spa Boutique for years! She always does a fantastic job! Our dogs looks great. We will be bringing in the New Year 2022 looking great. We Love You Lili's Grooming and Spa Boutique!

Melissa Venegas

2 years ago

We are SO HAPPY we found Lili's Pet Grooming and Spa Boutique! Trusting someone new with your fur baby is nerve-racking. We couldn't have been more pleased with the serve and comfort they gave us with our German Shepard. We would love to have a groomer like this where we live. We will definitely bring our fur baby back when we come back for vacation! THANK YOU SO MUCH!

Fay Wilson

2 years ago

Absolutely the BEST GROOMER EVER! I have been trying to find a groomer to cut my Pomeranian. They did a fantastic job! Her nails were cut beautifully! She was so happy when I picked her up, so I know she enjoyed her time there! I'm so glad to have found her forever groomer!

AM & FM University

2 years ago

Purrrect!!! They did an amazing job with grooming my Bengal Cat. He can be a handful too! He hates to be locked in any cage, he will alligator roll trying to break free. He looked great and they did an incredible great job with his nails!

DiCarlo Veneridi

2 years ago

I have to say one thing! This place is one of the very…very….VERY few places that actually do care about their customers and their pets! I brought my puppy here and when I picked him up he looked amazing! I was happy and he was happy! Thank you soooo much guys at Lili’s grooming for such an amazing job with my baby! I will always recommend your services with confidence! God bless you all! ????❤️????

Ziming Wang

2 years ago

Friend’s cat got hurt when clipping nails and I think he may have PTSD i think…like staying in the corner all the time????

Y F

2 years ago

We explain to you the situation the nails can't be resolved and we need your apology. We did not expect for you to hurt our cat. we don't speak to who can't offer a normal sevice and blame on customers. We tried always to give the worst review to you. All I can do is F Y.

Wei Wei

2 years ago

UPDATE: The day after the traumatic experience for my cat, they texted my personal number via a third-party messaging app and threatened me to stop leaving my reviews on social media. It's ridiculous!!! They're infringing upon my rights to share my true and terrible experience with people. I don't want anyone else to go through what I've experienced again and this is why google, yelp and social media give customers the space to leave reviews and let their voices be heard!!! What they did prove once again how unprofessional, arrogant, and ignorant they are! Worst experience ever, DON'T GO!! ------------------------------------------------------------------------------------------------ To be honest, I was very looking forward to this experience. But what happened is heartbreaking. How come they didn't know that there's blood vessel in a cat's nail???!?? My cat's nails were trimmed unprofessionally and harshly. Upon returning home, I found her nails were bleeding!!! That's unbearable and I'm really upset!! I was told it's because she scratched the kennel which caused her bleeding, but I can tell it's' not the reason! The only nail that is still in good shape and doesn't bleed is the one that was not trimmed. Other ones were carelessly trimmed and heartbreakingly bleeding!! It hurts!!! This is why my cat was "aggressive" (what they told me) bc for a 9-month-old kitty it hurts!!! Don't do it if you can't do it professionally. No one deserves such a terrible experience. And they refused to give full refund for what my cat has gone through....

Sunny Maeve

2 years ago

My friend said his cat’s nails were cut too short and they were bleeding when he picked it up

Loki Z

2 years ago

AVOID IF YOU HAVE A CAT!!! THEY DON’T KNOW HOW TO DO CATS. THEY CUT MY CAT’S NAIL BLOOD VESSELS. 真的????️????每个脚趾都剪到血线还不肯承认,说是猫猫自己在笼子里抓的

Joann schultz

2 years ago

Very quick and easy. My dog needed nails clipped.

Appliance King

2 years ago

Very helpful, understanding, and pleasant staff. Thank you!

First

2 years ago

Great place to take your animals in need of grooming. They're quick and thorough and treat your pet nice!!

R. Bannon

2 years ago

She's great. Always does a great job. Prices are fair.

Treasure Kelly

2 years ago

❤My Dog Loved It❤Thank You Lili's Pet Grooming

Albert Santoscoy

2 years ago

Don't like having to walk around in circles looking for stuff. At Sam's Club they have the aisles clearly marked. The self check out is a pain since the got rid of the pricing guns.

Vanessa Leon

2 years ago

I was very surprised to learn that Oso had behaved so well at Lili’s. I had warned them about my dog’s aggravation when trimming the legs (his past groomer was unable to give him a uniform cuts because of it). I was really nervous about switching groomers, but all the good reviews had me convinced. I don’t know why it took me this long to make the switch! They are amazing! There were no issues what so ever trimming Oso from head to paws, and he smelled divine. What the other groomer lacked in was simply love and patience. Lili’s team of professionals know just how to work with animals. I can tell just how compassionate they are with the work that they do and that too me matters the most.

Bobbie Rojas

2 years ago

I gave 2 star because I took my pomeranian for a cut /trim and when I got him back they pretty much shaved him super short...

Stephanie Vasquez

2 years ago

Best grooming experience I've had for my large breed dog! Edward was patient with my dog and did an awesome job!

Sergio Porto

2 years ago

Good grooming with a good price.

Yolontzin J Puente Fonseca

2 years ago

Recently took my baby and she loved it. Brought home a complete changed and new dog. Always ask for Lili she's the best and knows her job well. She won't disappoint you. Best ever thank you Lili ????????.

Deanna Herrera

2 years ago

Great family-owned pet grooming! I called in and was able to been seen within 30 minutes. Arrived brieftly talked services and prices. I was asked to stay a little while in my car to make sure my dog was okay (he hates baths and is a bit uneasy) while I was not present -- I appreciated this greatly. When I picked him up he was perfectly calm and so white and pretty. I talked With Edward a bit about my dog's coat maintenance before leaving. Great place would recommend and will definitely be returning next month!

Chris Lopez

3 years ago

Great place to go highly reccomend

Geneva Foster

3 years ago

They are wonderful. My Mischa is happy when I park

Desiree R

3 years ago

Always do great with my son Jr ????

Cindy Sullivan

3 years ago

Very friendly people, and they do a great job on my dog.

Christina Quezada

3 years ago

Always so friendly and very affordable

aly m

3 years ago

someone i know had a small dog whose fur was incredibly matted. lili’s pet grooming helped so much and the dog is much more comfortable now!

A G

3 years ago

I have brought all my dogs here a chihuahua, a lab, goldendoodle, and standard poodles and this place did a great job with the grooms and the baths. I will be back.

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