Sierra Madre Animal Hospital Pasadena, California

If your pet is seriously ill, do not come here. No sense of urgency at all. My dog died waiting for all their tests...test after test and days after days and so much money for their tests. I killed my dog by trusting this place. It's my fault I went to them and didn't realize they have no sense of urgency regarding onset of illness.

The staff were all very kind and patient with me~ it had been a while since I had taken my cat to the vet and they took such good care of her, and didn't freak her out at all. The doc was also very kind and honest, they won't try to sell you things/tests you don't need, I really appreciate that transparency. So happy I found the perfect vet for my fur baby!

I was disappointed that i never got to speak to the doctor. Last year when covid started my dog went in and i got a call to discuss him. Not this year. the staff was very nice and i am sure they took good care of my furry family member, but not the same when you can't ask direct questions

Sierra Madre Animal Hospital is the best place to take your pet. They really care about your pet's well being. Dr. Cailleteau and his entire staff are wonderful. They are responsive to worries about your pet and take good care of them when they go to their office. Dr. Cailleteau and his staff take time to explain the care your pet will be getting as well as answer any and all questions. I highly recommend them.

Keep Up The Great Work!!

They were great! They got me in right away because I was so concerned with my dog.

Awesome, professional, and caring as always! Thank you Dr. C!

I love this vet. The office is efficient, friendly, and communication is great. The doctor himself seems caring as well as knowledgeable, and practical in his approach.

I can’t wait to meet the Dr. once Covid is over. Tech was amazing, kind, helpful and well informed. Punctual and kept schedule not like others vets with 2 hour plus wait times right now. Thrilled!

Been coming here for a few years now. This time they said they were pretty booked but they were able to get me in the morning after I called. I'm really happy with how they've been dealing with COVID. They have a super smooth system where they take your pet inside and while the vet is with your pet they call you to let you know what's going on. As usual my cat got exceptional care and a quick prescription for an oral medication to alleviate his symptoms.

Very caring, professional, thorough services. Everything is explained clearly and our dog is always extremely well cared for here.

When my cat died very suddenly, Dr. C. was very helpful; went above and beyond to help me learn what had happened (heart disease/ arrythmia.)

Helping me solve the problem of a pet's non-eating while keeping the cost down.

My cat was dx with asthma years ago when breathing issues started, however the vet I was seeing wanted me to pay for a whole new visit and lab work every time she needed a prednisone refill (monthly). I get why youd do this in 3-6mos because of the medication, but that's not what was happening, just a weird way of scamming someone desperate. So I took her to another vet who only does cats. They dont seem be believe cats even get asthma so didnt help (thats just wrong). Finally couldnt stand by and nervously hear my cat struggle to breathe anymore without doing anything and found this vet by my neighbors recommendation. It's a drive for me but I'm so happy I found them. Dr C is awesome, cares about animals, and will tell you what he's thinking and explain your options (I'm a student so might not be immediately able to throw money at the most thorough option but can keep it in mind for the future). My cat's breathing a lot better now and while she still has some other stuff going on (that or she's just a weirdo in middle age) im not nervous about going to the vet anymore and not getting helped. Recently my cat needed some follow up tests and in quarantine I was stuck a few hours drive away. The drive was still worth it and dr c was helpful in figuring out what to do for my cat in terms of her medicine when I'm farther away. I think even after the pandemic if I ever moved farther away I'd still make the drive. Front desk staff is also always helpful too!

Always able to get what I need right away whether it be an appointment or medication, they are awesome with my dogs and the staff is friendly and knowledgeable!

The vet and the whole staff are so kind. I’m very pleased with how they treated my pets. Much more inexpensive than other places, too!

I brought one of my cats here for an eye infection. The staff along with the doctor were helpful and cordial. My cat's eye was almost 100% better after a week. I definitely recommend these folks.

Very happy with the service and their attention to details with Covid 19. Really like the doctor who explained in detail the issues with my dog and options. I will transfer all our dogs to this hospital.

Dr Cailleteau and his staff are all very attentive, competent, and knowledgeable.

Should have come here long time ago. Great service and reasonable price, sincere recommendation.

Very caring physician and staff. They always make your pets feel welcome and in good hands.

The entire staff are kind and caring. The facilities are clean and have always been sufficient, even in an emergency visit.

We had a wonderful experience at Sierra Madre Animal Hospital. The staff was friendly and professional. We look forward to bringing all of our pets here.

Place was clean, staff friendly and helpful. Patient(pet) flow efficient. Overall very happy. Will be coming here for future pet health needs.

The staff and doctor are very friendly, helpful and competent. Can't thank them enough for working us in on a very busy day. We will be using them as our regular vet in the future.

The reception staff greeted me very well and attended me ever so quickly it being a holiday (MLK). The wait was less than 10 minutes and i was called in to see the veterinary technician. The vet tech was very thorough and gave me some helpful information & recommendations for my dogs diet to maintain a healthy weight for her age. Thank you and see you soon for any of the other vaccinations may need. Jaime Sahagun

I love the Vet! He is so eager to take care of my dog without running up large charges.

The level of care and professionalism is awesome here. I love that all the staff communicate with me regarding the treatment and services they are giving to our beloved dog. Thank you.

My dog is a 100-pound pit bull mix and NOT easy. Thenstaff and Dr. Calleteau are always so patient and wonderful with my dogs. Plus the bill totally reasonable! Love this place!

First time there was a pleasant experience staff were all very nice????