K9 Loft Pasadena, California

Great place for grooming and they truly care about your pets.

Great place to get the babies groomed and get some goodies. Faithful to Linda , she’s so wonderful with my babies a truly doggie person.

Boarded my dog there for 2 days in August. When we picked her up she had Kennel Cough. I complained to the facility and was told "that's the risk you take when you put a dog into a facility". They would not offer to pay the $110 vet bill, nor would they improve their cleanliness, ventilation, screening procedures, etc. You pay your money and take your chances at this place. You have been warned. Oh...one other thing. Notice that all the 5 star reviews are kinda the same writing style with NO DETAILS regarding the experience. "Nice staff, caring, my dog loves this place, blah, blah ,blah." Very suspect.

Sadly would never go back. Horrible staff customer service at front desk so rude and they ignore you when speaking. Never seen anything like this. Find a diff groomer but they do have great products. Poor customer service.

Horrible service! Did a one day boarding and asked for shampoo the following day to pick up. Told me that they will call when finished but never got a call from them. Nor a text msg. I Called around 4pm, and told my dog is ready for pick up and also told me that she called my cell and my wife's cell several times when I don't even have one missed call from them. When we picked up our dog, she charge me extra 30 dollars for being 4 hours late. Boarding, shampoo, and being late cost me $150. Worst place to take your dog.

K9 Lofts took such great care of our puppies! Evin and the K9 team kept us up to date with daily report cards during their boarding stay. This took a huge weight off our shoulders because we knew they were in great hands. A webcam is also available to check on the pups during the day while in the daycare area. 10/10 recommend. Thank you K9 Lofts Pasadena!

We use K9 Loft's daycare service and have been really happy with them. They offer three free visits, and have store hours that work for our busy schedules. It's professionally run and they have a webcam to check in on our pup every so often. Glad that they're close by!

They were not that friendly. The products are good so if you don’t care about good customer service then, I guess you could come here.

My dog loves going every weekend and the staff is always very friendly and attentive. They take great care of the dogs and keep the place clean. I love that I can check on my dog through the webcam.

quick, easy and well done. a little expensive for a basic small dog bath but very accommodating and hassle free- will pay extra for that these days any time!

Great caring staff. Their monthly teeth cleaning events are the best for maintaining clean healthy teeth for your dog. A "report card" is given by on-site veterinarian after every cleaning to let you know if there are any larger dental issues that require attention from your veterinarian. After cleanings my dogs have fresh breath & white plaque free teeth. I highly recommend this service.

I have been very pleased with the services at K9 Loft. The customer service is provided with care and kindness. My dog was a bit skittish at first but has warmed up to the caring staff. The products in the doggie store are of wide variety and reasonably priced. Her grooming by Jesus was top notch and he treated her with tenderness. Theres plenty of parking here as well. No hesitation with the 5 Stars!

We bring our dogs here for both grooming and non-anesthetic dental cleaning. They do a nice job of both, and ask details like type of shampoo, length of cut, etc. The staff is always helpful and friendly. I also like that they're good about reminders for your appointments and quick to respond to inquiries.

Doggie bath for my Lil Yorkie

Scheduled both dogs for bath etc. and it couldn't have gone better. They got back to me to confirm my request within hours of contact and the drop off & pick up was super smooth.

Best folks ever...so sweet, personable, kind, gentle, and oh so complimentary and good with my baby!

Very professional. Very welcoming, I felt comfortable with my dog there. Will be returning any time I’m in the area.

Great staff, Great Store, Great Products

I was in a pinch to find a daycare for my pup, and K9Loft went above and beyond. Registration was quick and easy, and Amy was super helpful and informative about the process. It's evident they care so much about each and every pup that walks through their doors. I feel so lucky to have found them, and my pup can't wait for another playdate with his new friends!

The staff here is always friendly and gentle with my senior dogs.

My dog Ziti loves K9 Loft! It’s been several years since we used K9 Loft because we moved but recently came back to the area. K9 Loft is the only place I knew that had non-anesthesia teeth cleaning performed by a veterinarian. Ziti stayed for daycare and had a great day! We’ll be back again soon!

I love this place. Jesus is my dog groomer,he is the best,very loving and caring towards my dog

Dogs left unsupervised. Fog fights occur. Dogs lose EYES!!

This was my first time at K9 Loft and it was a very good experience. I have a very sensitive one year old puppy and he enjoyed himself as well. I would recommend.

The hole staff is very friendly and helpful, we always do full grooming for our dog because they do an awesome job, prices are reasonable and have a vast selection of everything our pet needs.

My two dogs, Brandy & Ruby have been staying here for years. Like the email updates I receive since they are “no play” and get boarded separately. They always get a bath and brush at the end of their stay! Great service to get. Also get a multiple dog discount on the boarding daily rate.

K9 Loft has always taken care of my dog. Everyone there are great from the front office to the back and the groomers.

Absolutely the best spot. I tried a couple of places but my dog would not eat and then come home depressed for days. This spot changed it all for her

Everyone is friendly enough. But I just found the facility somewhat messy couldn't tell if it was dirty, but if I had a question chances are it's probably dirty. there was one woman they're kind of looked at me out of the corner of her eye like "what are you doing here" but everyone else seemed to be quite nice. Linda is the 1 who is grooming my dog and she seems wonderful check it out

They always come back so shinny and clean!