Petco Palm Desert, California

Friendly, professional staff, very helpful.

great groomers! and very nice staff

Very clean. Good variety of products and friendly, helpful staff!

Friendly employees that were very helpful. Had the food I needed . Pick up was extremely easy.

Polite, helpful staff and the animals and fish are always clean

Friendly service and have things in stock.

I was greeted at the door, the store employee was polite, cheerful and helpful ????

It was easy online purchasing and easy pickup

Really Nice experience yet again this time in the Palm Desert Store, friendly employees ???? ???? ????????

I’ve been going to this Petco for five years. I moved 40 minutes away and continued to go to this location. I made appointment they sent me a text to confirm my appointment the day before which I did. I got in my car drove the 40 minutes to drop off my dog and no one was there. The gentleman at the counter said that there’s no groomer today. Lovely and no one notified me. So I guess I will not be taking him to this location but now to the one on East 111 and let’s see how they do.

Extremely kind and helpful team members, helped me find everything I needed .

Great products and great people working there equals a place I want to shop!

My pug is always happy when I go to Petco.

The employees are so nice and helpful thank you very much for being there

You had what I needed and I was in and out with a friendly cashier

Wanted a bearded dragon... didn't have it

This store is small and crowded but great customer service and very limited on small animals.

I like store and service

Always loved Petco .Make appointments for our pet Amanda to get groom in our area .And they did amazing job.Great service Petco

The cashier was polite and friendly. We found what we needed and also received an discount with their Petco card.

It was the only store I could find that sold wet cat food by the can rather than forcing me to buy the whole box. Another big plus was the fact that I ordered online and a very nice girl brought my purchase out to the car so I didn't have to get out. It was 120 degrees out. The whole process was great and fast.

I took my dogs to the groomers here. I was happy they were able to script on short notice but they did a bad job. They left him patchy and one part of him looks injured like they started with the clippers and no guard. Everyone that worked there was nice but the end product was bad.

Service was good when I was helped. However only having 1 cashier made a pick up take a long time.

They always have what I want.

Annie gets her treats here.

Yesterday I purchased a bag of cat food for my elderly cat; it was a different formula of Science Diet than what she normally eats. I opened the bag and the food smelled very good and the kibble was the perfect petite size, a bit smaller than her usual formula. So, I thought she was going to love the new food. I gave her a piece of the kibble and she promptly pushed it out of her mouth with her tongue. So I gave her another kibble and she would not eat it, she spit it out and looked nasty at me and walked away. My dog was right there as she always is whenever food is opened so I gave her a kibble and she spit it out! My dog is not a picky eater. Today I returned the bag to Petco and they promptly allowed me to exchange the bag for my cat's regular formula. The entire transaction only took a few minutes. I will never again try to switch formulas for my cat. I just really appreciate the quality brands that Petco carries, always fresh. And their Customer Service is always outstanding.

The Petco Associate that assisted me was very knowledgeable and helped me get everything I needed for my new puppy.

Great products and happy staff

Store was quiet when I went but then again I did go during the week.

The sales associate was very helpful in exchanging a bag of dog food for me at first it didn't work but she tried again and we were able to complete the transaction I really appreciate her stick-to-ativeness and delivering excellent customer service thank you again