270 reviews
All reviews (270)
Yelp (70)
Google (200)
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Timothy Genoway
2 years ago
I have never had one good experience walking into this location. Anytime I have visited was a complete nightmare and have been completely disrespected as well as 100% dissatisfied with the overall PetSmart experience. Just like many other PetSmart locations. There is a small percentage of PetSmart locations that do go above and beyond to make sure that customer satisfaction is their number one priority and I may mention their locations at another time but not today
Drew Johnson
2 years ago
My dog's favorite place for obvious reasons.
Jenna Allen
2 years ago
Since my dog had been misbehaving, I sought the assistance of this pet store. They aided me in understanding what I was attempting to do as well as what I needed to do to keep it from happening again.
Ruby Gibson
2 years ago
My pups were here for 2 days and loved it they hada fun filled few days playing with other pups. The staff are on top of it and they called me to talk to me about one of my pups with an action plan while I was away. They answered a of my questions and very friendly and helpful in-person and on the phone. I will definitely be bringing them back to this location in the future.
Sal Gonzalez
2 years ago
This is one very clean and organized store. I can place my order online for pick up and they usually have it all in stock. They great you with a “hello” and a smile. This review is just for the shopping experience. They offer other services but I can’t give it a full 5 without trying those out but 4 is high ????????
Adam Thornhill
3 years ago
Pets Mart is the greatest with cool staff.
Beth Green
3 years ago
Just can't warm up to the layout of the store. Just doesn't seem logical.
Isa Guerrero
3 years ago
Always clean and has a lot of stock for different pet foods, toys, and accessories. Plus the staff are very nice and helpful
Lily Rodriguez
3 years ago
Took my baby for her first spa day at PetSmart Saturday 9/25/21. They did a great job and my baby smelled so good ????
Matt Gutensohn
3 years ago
Staff was nice and helpful
Vanessa Ramirez
3 years ago
Found the cutest Halloween costume and shirt for my Luna
Carlos Reynaga
3 years ago
Very friendly staff and great service.
Darren Follis
3 years ago
Found what I needed with the help of their friendly staff. No problems.
Gary E Geiger
3 years ago
Big selection, wish I would have went there 1st!
Jill J
3 years ago
Took my dog in for a nail trim. The ladies in the grooming salon were very nice.
Jerry Walbert
3 years ago
They do NOT carry Taste of the Wild dog food.
Candi Magdaleno
3 years ago
I have given this place multiple chances and service is non existent. I went only because they were open later then the petco and will never go back!
Mike Gurrola
3 years ago
They really helpfull but the cricket are little high for tiny one they use to be 12 €cent for small now it 14€ cents i go somewhere else to get 15 for a $1
PATRICIA SILVER
3 years ago
Great. Super organized. Pleasant stagg
Sir Shakes
3 years ago
Aazaa. Aa as s as. Asaz szasazazazssas. Cs c sfww qttrwiuo My dog typed this
Steph H
3 years ago
Greeted with a smile and great service
Ivy Yang
3 years ago
My dog really like here
Javier Luquin
3 years ago
It is very clean place and very comfortable for you and your pet ????
Nazakoo
3 years ago
We have a wellness plan at banfield, it has saved us thousands over the years
AT Sims
3 years ago
The Orange PetSmart location is wonderful. It is very clean and organized. The employees are friendly, knowledgeable and pleasant! I will always frequent this PetSmart location!
Odin Lutz
3 years ago
Last Monday afternoon, I went to this pet shop to buy some stuff for my lovely dog. I was so happy when you have it at a very friendly price. I also thanked your staves for being so friendly to me. What a nice service! I am always thankful to you guys for being so helpful. Highly recommendable pet shop in the area!
Alexander Gonzalez
3 years ago
We visited PetSmart in Orange on my day off because we were looking for a 10 gallon filter for my pet Betta Fish Little Blue! I currently have two betta fish but I wanted to go ahead and give them ample space and this filter is nice and quiet like it says in the description, so it was since I've had one I figured I'd get a second one to make sure that we keep them safe and sound! I found exactly what I needed however the only thing that was not there was the Tetra Aquasafe for bettas. I really like this product because it helps to dechlorinate the water and it's worked better for me than other products I've used before, but they were out of stock so that was a bummer I was needing a big bottle of this one... other than that this was a great experience as well the staff or cashier I should say was very friendly!
Ava Bigham
3 years ago
I love petsmart because they are all for helping you take care of your pet. There are so many cat and dog foods and there are a bunch of toys and carrier crates for your pet.
Ed S
3 years ago
People who work here move pretty slow except for the managers, they are really helpful.
D H
3 years ago
Amazing grooming job on my puppy, Mingyu! Big thank you to their great staff :)
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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