Valley Veterinary Hospital Murrieta Murrieta, California

Everyone turned me down for a Sunday last minute emergency, except for valley veterinary hospital. They were understanding of my situation and helped my dog out tremendously. The receptionist, tech, and doctor were all very courteous. I can rest easy now due to the staff willing to go above and beyond by accepting one more walk in on a Sunday. Thank you

Wonderful vet who was able to fit us in for an emergency visit. We will be using this vet in the future for all of our pups!

My normal vet couldn't get us in, so I found VVH and it was so spacious (not smothered with 25 ppl and animals waiting), and the techs were very, very nice and understood my breeds needs, which helped my anxiety, which helped Jake's (doggo) anxiety lol let's jus say I'm thinking about switching vets ????????????

I walked into this business as first time client and was treated fair for booking a dental exam for my dog. Had to pay for exam upfront to schedule appt. After arriving for 10:30 appointment and checking in at 10:25, I sat and waited until 11am while I watched 3 other individuals with pets come and go. I went to the counter to cancel my appointment since I had no other time to waste waiting there. The person at the counter said "sure", never proceeded to ask why or how they can help. I left with disgust in care for professionalism and will never be returning. Also, paying up front for an appointment while being 30 min behind schedule is nothing I have experienced before. Don't waste your time, there are plenty of other Vets with better care for their clients.

Personally not a fan of their tactics... when they called to outline a plan of action they quoted me for several steps... evaluate the condition, diagnosis and treatment... however I was told the evaluation revealed minor to no issues... I do have a negative biases towards vets granted. But I’m confident that they just ran with my evaluation decided a plan of action to prove not disprove it and treat based solely on my limited knowledge... and charged accordingly. I’m confident I was overcharged and if my suggestion regarding issues is always right why pay I should be charging... staff where nice ish 2 stars

I have been using Valley Veterinary Hospital of Murrieta for over 10 years. Even though I have moved out of the area I still make the drive to have my pet cared for by them. Dr Shin is our doctor and has been wonderful. He really cares about his patients. The staff is kind and accommodating. I know my dog(s) are in skilled and caring hands at VVHM.

I have been going to the 3 Veterinary Hospitals since 1996. Norco Animal Hospital & Lake Elsinore Animal Hospital & Valley Veterinary Hospital. Our Vet is Dr. Shin have always received excellent care for our 5 fur babies . I love the care & personal attention we are given. The best Hospitals ever. 10 stars if we could . Love our Vet.

I had two different dogs there this week. Both received loving excellent care. I've gone to them for years and always receive excellent care for my dogs. They go above and beyond to help from the front office to the staff in the back.

I would put negative stars if I could! They are very unprofessional, trying to scam customers on price! They gave us a quote for a small surgical procedure our dog needs and on the day of surgery they handed me a new quote that was double the price!!! Then the “office manager” struggled to make an excuse for the price change and was extremely rude and unprofessional!!! Do NOT take your pet here. I would not trust them!

The compassion and the willingness to help was beyond amazing today. My normal vet could not get us in and referred us to the emergency hospitals, during Covid the emergency hospitals won't see you either if it is not life threatening. I called so many places. And a friendly woman answered the phone and asked what was going on, she said let me talk to the Dr and see if he will see you.. she came back the line and said bring your kitty in. I was beyond relieved. You shouldn't have to worry that you cannot be seen by a vet when your animal is sick. The Dr was so friendly, didn't try to upsell me on anything and my Hank was ready to be picked up an hour later. Thank you VVH team for seeing my baby today. You guys ROCK!

Prompt Service, Very Friendly Dr. Vet and Crew. They take exceptional care and that is Greatly Appreciated. Big Thank You Valley Veterinary !!

Sadly I am going to leave a poor review. They have repeatedly set up appointments only to cancel them as we show up. Not once but 3 times. Last Friday we had an appointment follow up for our dogs neuter and after that an in house groomer, only to find our the groomer quit 3 days earlier. No call or anything. We asked about our dogs ears and the dr. Says their fine. Yet yesterday we had to have a deep ear cleaning at the cost of $900 @ our new fantastic vet. If you love your pet DO NOT GO HERE!

Dr. Shin is professional and he is trying to help our dogs' botched eye surgery. Which let's me know that he does care. I didn't think he did at first.

They are always so nice. The vets seem knowledgeable and the staff is very helpful.

Love this place. No complaints! Definitely recommend.

I took my dog in today because she has a wound on her neck that has become infected. During her exam the Doctor found a tumor that needed a biopsy to see if it is benign or not. As any pet owner can imagine this is hard news to hear and I was pretty upset. The vet tech who was assisting me with my girl was one of the kindest people I've met and really seemed to care about what he does. His efforts to comfort me we're very touching and I am really grateful for how he handled the situation. I wish I remembered his name but with everything that was going on I unfortunately forgot what it was. I would definitely recommend this vet's office to anyone looking for pet care in Murrieta.

Great veterinary Doctor. Has seen many of our dog's that we've own. Honest about there evaluation of there health. Not inexpensive.

Everyone was awesome! This was a hard time for us and they were very comforting!

I called and set my dog up for an appointment, they are quite booked out. I showed up to my appointment 15 min early and called the office to let them know I was here. I did not receive a call and 25 min after my scheduled appointment time called to see what was going on and they said they called and left VM on my phone, I have no missed calls and VM and they then said we could not make our appoint. We drove from another town to get here to find it was a waste of time. I can not recommend this place after this experience.

Took wonderful care of my Lola on her first visit

Dr. Shin is an excellent doctor. He has taken great care of my elderly diabetic cat. He was very thorough and caring when he recently neutered a rescue cat I took in who had been terribly abused by someone.

Professional veterinary care on short notice, and limited contact procedures

What a horrible experience. I will not recomend anyone going to this place. My pet die the next morning.

We’ve been going to Valley Vet for 14 years and refer everyone we know! Very good at taking care of our Weimaraners. Won’t go anywhere else.

Very nice and friendly staff, from front desk to the doc. Dr Shin, Andi, and front gal her name starts with W. Sorry can’t remember, but they’re all great, and price is reasonable . They listens, very patient on our concerns

Love the curbside appointments. Dr. Shin is an excellent doctor and is always willing to take time and answer questions.

Went in last week to get a bad ear infection treated on my dog they did a great job and were very caring I felt comfortable having my dog there and they were very professional everything was very reasonably priced thank you guys so much Cameron workrd directly with me to find the best available time for an appointment. Thanks again guys blaze feels much better

Dr. Beth Sperka is one of the most caring Doctors we ever had the fortune of meeting. She is not only a very knowledgeable, and skilled doctor but she truly makes us feel like she cares for our dogs. These are our kids, and she treats them like that. She has cared for our boys like no one else has. I was surprised at how much she cares. I know that a person like her will care for all of her patients the same caring way. I would go no place else. Also all of the receptionist are so kind and helpful. We are very pleased with Valley Veterinary Hospital.

Dr. Shin is a amazing vet and person excellent staff

This was one of the few places open on a Sunday. Although our visit had a sad outcome, I found the staff & doctor to be extremely kind & compassionate. I'd recommend this facility to anyone.