Je t'adore Pet Salon Montrose, California

124 reviews

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Reviews: Je t'adore Pet Salon (Montrose)

All reviews (124)

Yelp (99)

Google (25)

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John A

3 years ago

I've been taking my Maltepoo and Terrier for some time now and they do such an exceptional job. We've used their boarding services as well and they come back just as happy as they left. We appreciate their services very much. You definitely get what you pay for.

Rommel Lavarias

3 years ago

We needed a grooming last minute for Clyde, and we are thankful Je t'adore was able to accommodate. A great experience overall!

William Pozo

3 years ago

I really recommend this place they have good service if your dog needs grooming pet salon is the best place to go ????????????

Eunice Shin

3 years ago

I am very frustrated so this review is long. Summary is that front lady doesn't know what customer service is, they don't have price menu for the customers (just on their system) and that their price on the website is wrong. I was asked to pay $35 for nail trim and paw pad shave(WEBSITE SAID $20), when I usually pay around $10 in LA. I walked in for nail trim and pad paw shave. I looked at their website for price first before coming and expected to pay those prices. First of all, someone please teach the front lady what 'customer service' means because I don't think she knows that word. I went in, told her what services I need, and filled out the new client form. She takes my puppy, doesn't even bother to ask for her name, takes her inside, and comes back outside tells me to come back in 20 minutes. Nothing explained about service or the price. So I came outside and read their reviews, since I felt that customer service was horrible. Yup, the bad reviews are right. No one inside was wearing masks and yes the front lady is rude but she makes her voice sound nice at least if you care. I went there after 20 minutes and she tells me to pay $35. I told her that that's not what I saw on their website and she had no idea about the website. Right there, I told her to go on the website, she doesn't even know where the price is listed. And there on the website it says $15 for nail trim, $5 for paw shave. Right away, she said "no this is not right. our nail trim is $15 and oh no no nail trim $20 and paw shave $15". Yeah she doesn't even know the exact price. So I said okay wheres your price menu? And she said we don't have price menu. It's just on our system. So I said okay so whatever you say would be the price if there's no price posted for the customers. And she says I'm not the owner I just work here I don't care I'm just following the system. I was just going to pay $35 feeling exhausted but then she asked the manager and I guess he said it's okay to pay $20 because that's what I saw online. She brings my puppy outside and I checked her but it looked like they didn't shave the paw pad they looked the same. I told her that they're not shaved and she immediately says they did shave. I showed her and said no they're not shaved. Then she went inside to ask the groomer and told me they're shaved. By this time I was so tired arguing anymore so I just said okay, took the tip back, and left. The front lady, she gets so offended by whatever I say, saying she's just the employee that she doesn't care, and telling me that they're shaved immediately without checking with the groomer? when they clearly look not even touched? And whoever the owner of this place is, please update your website or have a price menu on the wall for your customers. Picture is what they call "paw pad shaved"

sean tanner

3 years ago

Had a fantastic experience from the very beginning. Very pleasant scheduling and at the front desk and my dog Hugo had a great grooming experience. Other places were not able to handle him to do the face but they had no problem. Highly recommended.

Susan Mastrodemos

3 years ago

Quick service, about 90 minutes. Results were perfect, very cute. Everybody was really nice & personable.

Sophie Du

3 years ago

Love the staff, amazing attitude. When I picked up my dog they definitely gave me a different one! One thing, make sure to specifically tell the staff what you want for the dog; cut nails, trim to about 1in fur, ect.

Jeong Hwan Kim

3 years ago

Hands down 5 star! Great prompt service and welcoming clerk, grooming was perfectly done as ordered. Will visit again!

Karineh Carapetian

3 years ago

Very caring and accommodating staff.

Khalia Krusee

3 years ago

Got my cat's nails trimmed here recently- they were so good with him. The staff were wonderful, price was affordable, and his nails look clean and healthy.

Zoe Zhang

4 years ago

They charge extra shampoo money without informed us in advance. Besides that, they tried to persuade us join their weekly wash plan which I think is totally unnecessary and Will hurts dog’s skin.

Shelby Hupp

4 years ago

I was so happy to find out that this place was open! I have 2 dogs who were in desperate need of a grooming, and this salon really helped me out! I was able to call and come right in without needing an appointment. I was greeted by Carlos who assured me that my dogs would be taken care of! He called me when they were finish and I couldn't have been happier! Thank you Carlos & Team for taking us in last minute! This will definitely not be the last time at all (: looking forward to doing business with you soon!

Nicole Mirikitani

4 years ago

Excellent groomers. My dog loves to go and get groomed. She is excited every time we walk in. They do an excellent job!

Jill Rose

4 years ago

Have been going here for years. My pet has some special needs and they have always been able and willing to accommodate him. An excellent cut every time, friendly staff and convenient store parking on the side. We are very pleased!

Claudia Melgar

4 years ago

Took my 8 month old Malteese poodle . She was very matted. They did a beautiful cut, her nails also. Very very happy. I will be bringing my baby again. Thanks V Manny.????

Anahid Moradkhan

4 years ago

Overpriced.they started $60for a simple wash then changed the price to $80.shedovercharged me once told me il get credit the following time but denied she owex me $10there are plenty places do a better job and dont overcharge.my dog went to the ER twice because the way they shaved him he got infection in his belly.

Naomi Kennedy

5 years ago

Brought my pup here for the first time! He looks great! Marco did exactly what I wanted, and my little boy came home happy :) thanks again!

john smith

5 years ago

The 1st Grooming Shop my Little SOFI had her 1st Grooming Service and they did Awesome Job! Easy appointment with Carolina...and close to home. Highly recommended!

Jamal Ashraf

5 years ago

Her but was not clean even though specifically asked for the service

Penny Lane

6 years ago

They’re fast, friendly, and my dogs like them. They’ve done an excellent job every time and they’re not expensive

Oscar Alvarez

6 years ago

Really wonderful staff who treat your pet as their own. Reliably great service for the last several years. Best pet salon in Crescenta Valley.

John Luevanos

6 years ago

Linda does amazing work with my dogs

Real working musician

7 years ago

I think these people are darling! The main man is such a dog lover and handled my nervous Chihuahua like a saint. Funny warm caring. Im sold. Cant wait to return.!!

David Hill

7 years ago

I'm usually hesitant about trying new groomers for my dog since he's especially skiddish, but he seems comfortable here and they do a great job for a reasonable price!

Terry McKenzie

9 years ago

They did a very nice job on my miniature goldendoodle. Pleasant people, good job grooming a challenging dog. I'll be back.

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Je t'adore Pet Salon, California, Montrose

3809 Ocean View Blvd

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