95 reviews
All reviews (95)
Yelp (68)
Google (27)
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Traci Nelson
2 years ago
I highly recommend Pupscale..it smells nice, Its cozy ,clean & the staff is always friendly & gentle to your family Pet.. We love Melissa & the Pupscale team. Miss Lucy has been coming here for 7yrs...they don't use hard toe clippers, they buff the toe nails & thats helpful with a nervous Pet ... Miss Lucy always comes out lookin Divalicious.!!!????????????
Criss Moreno
2 years ago
This is an amazing place to take your pet if they need grooming services
Laura Landa
3 years ago
We love Mel and the Pupscale crew and more importantly so does our little guy. Mel and her staff are conscientious, kind and provide a quality service. We never have a problem getting our pup in because we schedule in advance which is recommended because the place is so popular. We can leave our little guy with confidence because Mel and her team love on our little guy. And when we pick him up, he’s just the cutest thing you’ve ever seen. He doesn’t like his front legs touched but Mel is patience and gets it done. If you love your pup, you need to go to Pupscale.
Kimberly Johnson
3 years ago
I called to make an appointment for my dog. My call was never returned. After three voicemails and two text messages, I gave up. I guess they pick and choose who they want to do business with. Very poor business practice
Joyce Stein
3 years ago
I have been taking both of my dogs to Pupscale for 8 years now. I would not take them anywhere else! Melissa and her staff are kind, well trained, professional and they treat my fur babies like they were their own! Melissa is knowledgeable and stays up to date on all things grooming, so much so that she is sought after to speak and present at trade shows all over the country! My dogs go every 8 weeks to be groomed and thr staff does such a great job that they still look great when their next appointment rolls around. Prices are reasonable for the amount of love and care your pet will receive, I promise it's worth every penny! Thanks to Melissa and staff for all their hard work and for making my dogs look show stopping all the time!
Jennie Willoughby
3 years ago
Great grooming shop run by a talented passionate dog person!
Gail Watts
3 years ago
I have been using Melissa at Pupscale for several years. She is absolutely top quality. She is attentive and catches things I don’t. She will probably love your fur baby more than you. I know my dog is in the best hands with Melissa. She is 100% worth every penny I spend and more.
Donald Goodwin
3 years ago
Mel and her team are amazing at taking care of your pup. She's always very thorough and makes sure you are happy with how your dog looks/feels. Staff is very friendly and prompt with letting you know when your dog is ready to pick up. Worth every penny, can't recommend higher.
Benita Castellano
3 years ago
I highly recommend Pupscale Pet Salon for your dog grooming needs. Melissa and her group of professional staff are caring, committed and customer oriented. Melissa has groomed my two babies for several years now and they not only always look great after their appointments, but they also love their time at the salon. Melissa gets to know each of her clients, treats them lovingly and provides custom grooming care. My dogs love Melissa! How do I know? Because they jump and dance around, tails wagging enthusiastically by just mentioning her name. They give her a "five paws" rating to match my five stars. Thank you Melissa and Pupscale staff for all you do.
A Burgess
3 years ago
Melissa is nothing short of professional. She is an amazing groomer and very straight forward with anything that she is talking to the pet parent about. I can see why she has such a high rating on google and why so many have recommended her. Keep up the great work! ❤️
Kristin Hrenkevich
3 years ago
My dachshund and I love this place. Melissa and her staff are so kind and wonderful. Wouldn't ever want to go anywhere else for grooming.
Megan Sanchez
3 years ago
Oh my gosh, I am shocked at these 2 negative reviews right off the bat. People are cray! Melissa is a phenomenal dog groomer and I am very blessed to have found her. She is the best around!
Cassidy Deleon
3 years ago
Called to have my old English sheepdog groomed, just a wash. And they told me no because she wasn’t small enough, so I asked what they considered small and they said 35. I weighed her and called them back and told them she was 36.4 pounds, she’s very very small for a sheepdog and they were so rude and condescending. They wouldn’t take her. A business that is 1) not even the slightest bit flexible. And 2) only caters to tiny dogs isn’t a good groomer.
Jimmy Sanchez
3 years ago
Made my day and my dogs she smells good nails clipped great job they did felt guilty should of tip them alot more.next time
Kellie Morrison
4 years ago
Melissa is the best! She truly cares about my baby and listens to my concerns. Her haircuts are always perfect! My pup is never stressed when she goes to the groomer!
Hairabed Muradian
4 years ago
The owner and her crew are absolutely excellent. It is a safe, clean environment and my little pup always comes away looking great. I will only use them and I recommend you do too.
Joe Shelton
4 years ago
Has always been excellent and very professional.
Sandra Ramirez
5 years ago
I love this place i would go like twice a week in side the stores to see the baby cats
Monita D
5 years ago
Melissa does an awesome cut on my yorkie!
Jessica Mauras
5 years ago
LOVE THIS PLACE & THE PEOPLE WHO WORK THERE!!!! THEY ALWAYS HAVE MY FUR BABY LOOKING & SMELLING GREAT!!!!!
Troy Flores
6 years ago
Mellissa is the ABSOLUTE VERY BEST! She always grooms our fur babies to a picture perfect look. Thank you Mellissa!
Steve Madorsky
6 years ago
We have been going to Melissa for about 2 years now, with a Standard Poodle mix and a Golden Retreiver. So happy with her. She is patient and kind and our two girls have never looked better. Our Poodle mix was fearful from a previous bad experience at a different groomer. Melissa worked with her at each visit and now she jumps up on the grooming table without being asked.
Chris McAleer
6 years ago
Melissa ROCKS!!! This is no surprise to me, but I'm still so happy that she is!! Domino, my mini schnauzer son/needy child did great, and may even get to like being groomed!! Thanks Melissa....we will see you soon!
Bettina Poelleritzer
6 years ago
Melissa is THE best groomer! 2 years ago, I brought Lelani every 3 months to a different groomer, until I met Melissa. She is the first groomer who does an amazing job, and does exactly what I want. Lelani looks so pretty and is always so happy after her haircut. I moved 30 miles away from Chino, but I still come to Melissa. It's so worth it to drive the 30 miles. I'm so happy that we found her, she's an amazing groomer and she is always happy and friendly! I love your new store. Hard work pays off! ???? you're amazing!
angel borunda
6 years ago
Love this place they are very gentle with my fur babies
Aaron Carr
6 years ago
No better pet grooming place than this one. CALL FIRST for an appointment. Love it!
imdans girl
8 years ago
The only place we will take our Shiba Inus to! The owner, Melissa is great in listening to your needs & very gentle with your pets! You do have to make an appointment, just like a salon. I like that you will get a text when your pets are almost done so they're not waiting around.Our Kuma doesn't want to leave, she loves being social...Zeus on the otherhand...
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Business Hours
Monday
10 AM - 6 PM
Tuesday
10 AM - 6 PM
Wednesday
10 AM - 6 PM
Thursday
10 AM - 6 PM
Friday
10 AM - 6 PM
Saturday
Closed
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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