University Pet Resort Merced, California

Loved the attention Chloe got

Great staff. Friendly and professional.

So happy they take both my dog and my bird! They did a little socialization test to see if my dog did well with other dogs and he passed. Makes me feel like he’s super safe there. Plus my dog absolutely loves going.

My Wife Rachel and l went on a Mini-Vacay for 3 days and chose to Kennel our 2 Dogs Buster (Blue-Nose Male 2yr old) & Heidi (our Lab‐Pit Mix Female 7yr old). On our last day of the Mini-Vacay Rachel called to see if everything was okay and to let them know we were thinking about picking the Dogs up early when we were informed that they had to separate Buster & Heidi because Heidi was attacking Buster. My Wife & l looked at each other shocked to hear the employee state that to us. Eventually, Rachel convinced me to leave early to pickup the Dogs up which we did. When we got there, it took 20 minutes to bring them out to us.They were both waggin their tails' & were very happy to see us. Once we got home, we could immediately tell Heidi wasn't acting herself. She was walking with a Limp and her right eye was swollen & looked as if she was kicked, wouldn't eat & slept in her bed for 4 days before she came back to the Heidi we knew. Our Dogs do not attack each other, they clean each other & chase each other throughout the House playing! Heidi protects & nurtures Buster & will come to his rescue if some other Dog barks at him & she is serious about it when that happens. Needless to say, we will not Kennel our Dogs there again, they are not TRUST-WORTHY!

Every trip we take, we drop off our dogs. An they love it, these guys are lifesaver!!!

The best pet boarding in Merced! ❤️They took care of my babies so well. Thanks UPR!

Not only do we love doggy day care, our dog Sharkie is always well taken care of and plays his little heart out with all the other dogs. Staff is always extremely helpful, professional and kind. We have occasionally used them for boarding and that was great as well. Thank you, University Pet Resort!

Following COVID guidelines, very informative about their services, and excellent customer service!

Pretty cool setup. The staff were very friendly. Considering day care here, but our dog has not been fixed yet. Cool that he can still have contact with other dogs through the fence.

Our pup loves it here and the staff is always excited to see him

I took my dog Pinky to University Pet Resort last month because they previously took care of my cat. However, when I got there with Pinky all of the dogs were barking uncontrollably making Pinky uncomfortable and it gave me a bad feeling. She was fine when I checked in the first night but the morning I was supposed to pick her up, I received a voicemail from them with a serious matter. I called back immediately and talked to Beth (the manager) and she told me that Pinky was out on the yard and she escaped through a hole in the fence that they didn't realize was there and ran into the orchards across the street. Pinky is my emotional support dog and I’ve had her for 10 years so she is family to me. I immediately drove to University Pet Resort(over 2 hours from my job) and searched the orchards for 3 days. Staff [Sarah and Beth] and even their family members helped me search, mostly on the first day. When there was no sign of her, I suggested a lost pet detective but they only offered to pay for half (it was over $1,000 per day). A good Samaritan found Pinky after nearly running her over in the orchards almost 3 days after she was lost, before the pet detective could come to Merced. I am giving University Pet Resort 1-star because they didn’t take adequate responsibility for my dog. They were blaming the incident on Pinky for being nervous. They're supposed to be the "professionals". Not only that, but they take off all of the dog's collars as soon as they arrive to the resort. What a lousy policy. They need to take more preventative measures in the future.  Save yourself the heartache and don't take your dog or cat to University Pet Resort.

This place is great! When we need to board our dog, we always take her here. The inside/outside kennel is great, they always make sure she is safe and the dogs around her, and never want to give her back. We can tell she is well taken care of.

Great facility with wonderful staff!

My friend needed a place for his pet while he went to go on vacation. They did the best for his pets in the past, so now every year this is a great vacation spot for his pet.

Great place.all workers are great with our animals

They always take great care of my Nero!

Took great care of my very large cat, even posting a video on Facebook while I was gone to show me him having fun. I will trust them with Buddy Holly again soon.

Love taking our two German Shepard’s here when we go on trips. They get to run and are fed well. Only problem we’ve had is losing toys. They (dogs) take them into the common area and other dogs play with them and when your dogs go back in their kennel the toy is forgotten. Just make sure everything you brought is also brought out with the dogs when you pick them up. Fair prices for the area, and appreciate a free bath if dogs are there more than a week. Also like that there is a vet office right next door for emergencies. Good peace of mind.

Went for job Interview but it was a bad place

These people did not treat my dog bite they did not feed him the food i give to them and they lost my dog's favorite blanket I'm very upset at that

Took on all four of my Great Pyrenees for the same day as a favor. That is a lot of dog! Very reasonable rates.

All the employees I met were so nice. My fur baby was scared because she's not used to daycare, but I felt very secure leaving her there for a few hours while I went to work. The cat room is next to the front desk and has large windows looking into the yard making for great "cat tv".

They always take good care of my dogs! Very friendly and they post pics on face book

Great location to sit for your pet while you're away

Excellent place to take your pet. Friendly staff and very helpful.

We love the resort. My Maggie loves it and whimpers the days following. I think it's because she likes the other dogs.

My dog had a great stay.

Courteous service. My pet is always well cared for.

I board my jackrussle here. They are amazing. Always very friendly and take great care of my doggie. He gets a bath and a nail trim.