Animals First Menifee, California

Sandy and Mark really care about your animal. Nice quiet place.

We have left or Malshi there several times. Sandy and her husband are great and really care about their guests. Cooper enjoys playing with the other dogs. Sandy is also a great trainer for dogs with problem behaviors or who just need training. Very practical real life recommendations.

I have been doing business with Animals first for over a year now. Sandie and Mark are truly wonderful people. They treat their animals with the kindness and care of parents. I have complete access to their facilities and have seen first hand how much their animals are taken care of. Animals first takes care of each and every animal they board as if they were their own. They treat all of the animals on the grounds with kindness and love while providing clean and healthy environments for all. If you are looking for a family owned boarding facility that will keep your beloved pet safe and happy I highly recommend Animals First! They truly put all of their animals first.

They are the most caring and loving people. they love caring for all their puppies

Terrible customer service! I made reservations and then called kennel to confirm my reservations, the lady I spoke to said I needed to send her a picture of my dogs before she could confirm the reservations to make sure they didn't look like pit bulls. After I sent the pictures I never heard back from her so I figured she didn't like the way my dogs looked. Then two days go by and I am charged a deposit without my reservation being confirmed in any way (No e-mail, no phone call, or text). I understood that if I cancelled my reservation I would be charged a deposit but my reservation was never confirmed and I am now out $102.

I have boarded my service dog at Animal’s First for several years. He loves going there. I don’t take him with me when I go to Europe, so he stays there for a week or two at a time. He always wags his tail with delight when I pull up to the ranch—he knows he’s going on vacation!!!! Thanks Marc and Sandie for taking such good care of him, and giving me peace of mind. I highly recommend Animal’s First—I wouldn’t go anywhere else!

Great people who give the best of care!

They do not allow anyone to view where the animal's stay. I worked there on a temporary bases and did not like the environment at all especially how the animals were neglected. Being I seen first hand I do not recommend this facility.

The owners truly care about you and your animals. They are also a Christian family. Good people.

I telephoned them and asked to look over the facilities, and they said I required an "appointment". I have never heard of such a thing. I was left with the impression that they are hiding something. After a lengthy conversation, they agreed. I feel that when I want to board my dog, I want to inspect the facility and interview the staff, before I make any commitment. I boarded my dog there, however after turning him over to them, they would NOT allow me inside, to see which cage he was in, and say goodbye. I have no idea how he was treated during the stay. When I picked him up, They brought him to the outside office patio without me. Everything seemed kind of "fishy" to me. I WILL NOT BE GOING BACK.

Today, I just I booked my dog for a weekend at Animals First and cringed at the $48 a day boarding charge, but accepted it, as I thought this was my only local option. They then asked for a $50 non-refundable deposit via credit card, which I did online. About an hour later my plans changed and I asked if I could cancel the weekend stay and see if they could refund the deposit, as it wasn't like I cancelled morning of the drop off. The owner informed me that my data was already input and the card was run. I asked if she could refund the fee and was told this was an administrative fee for putting my dog's name and our address in her system. Which likely was clicking a button to download what I had typed into her website. I'm not saying she did anything wrong and the kennel may well be great like others have written, but if you want to provide great customer service and gain repeat and word of mouth customers, this is not how I would go about it. Oh, I forgot....she has a $1.00 fee for using the Visa card, as if you could not just bury that into the overpriced $50.00 registration fee.

Animals First is by appointment only. I scheduled an appointment for a tour but when I showed up, I was told that I could not physically see the room where my dog would be staying. They just showed me a picture on a monitor. Not sure what the point was to make an appointment for a tour if there is no tour. I don't feel comfortable leaving my dog there if I can't see where she would be staying.

Mark and Sandy are amazing people! Your pet is their priority, and they literally "roll out the red carpet" with themed rooms, grooming and exercis. They truly put your animal first... be careful though, your pet may not want to go home!!!

We have used Animals First for the last 2 years, first with our lab/hound (Isabella) and now with our smaller more docile Cocker Spaniel/Dachshund (Wilson). The owners and staff have a high level of professionalism, a broad understanding of animals, and warm, caring, and sincere hearts. Our animals have always enjoyed their stay. I have recommended, and will continue to recommend Animals First to our friends/family for their pet-care needs while traveling. It’s nice to know our animal’s paws are in good hands while away.