Petco Los Gatos, California

171 reviews

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Reviews: Petco (Los Gatos)

All reviews (171)

Yelp (79)

Google (92)

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Steven Palmer

2 years ago

I think you only go to Petco for specific reasons. I found what I needed here. Had lots of things in stock at this location. Recommend a visit!

Jeremy Robinson

2 years ago

I absolutely love this Petco! Close to work and a great thorough selection, you really can't beat it. Sometimes parking can feel a little tight but patience is a virtue. Service is friendly and you get your daily dose of cute at check out when adorable kittens stare at you begging to come home!

Bruce R

2 years ago

Great staff very knowledgeable answer all your questions clean store they'll even help carry stuff to your car can't beat this place for pets and the Pet's humans LOL

apoorva nimbargi

2 years ago

Groomer shaved my dog. She told he had mat all over my dog's body although it was not. I will share my dog's photos before and after. When called and asked why they did this, she started yelling at me over the phone cursing me and telling me to read fine print. Although she had not told us earlier that they are gonna shave our dog and they did. This is a pathetic service and would never go for dog grooming ever. If I could give negative stars I would!

Suzanne Mills

2 years ago

The staff was exceptionally engaging, supportive, and lovely towards me. Also, I was charmed and fulfilled observing every one of the pets that were shown in your shop. Truly, every one of them were very beautiful and awesome. Once more, thank you for your magnificent help to me. I'll be back!

K Sparrow

2 years ago

Nice people, pet friendly, well stocked, holiday toys, lots of snacks for your pets, they have Fish and Kitties and maybe other Amphibians. There's also a Starbucks in the same parking area, so grab one and go shopping. ????????‍⬛☕

Mateo Uriarte

2 years ago

Clean, well stocked store with friendly staff. My kids and I call it the Los Gatos zoo! They have a cool assortment of fish and reptiles, mice, guinea pigs and birds. Sometimes we'll stop in just to look at them. They carry pretty much everything you need to care for your animals. And good advice and tips from the knowledgeable staff. Be sure to check the clearance bin at the front of the store, next to the registers. It's also a good place if you're looking to rescue a kitty, they always have some on display in front and they run adoption clinics regularly. More than ample parking, great location. Glad they opened! We'll be back next week for crickets for my daughter's lizard!

Selene R

2 years ago

Good availability for grooming, first time for my pet and she didn’t leave stress in fact got sad when hoping into the car

Celeste Willey

2 years ago

AMAZING customer service from Isabella! She was super nice and helpful, showing me where the dog treats were and wonderful puppy care advice. Five stars, this lady needs a raise!! Will shop here again.

Audrey W

2 years ago

Love this location!! The staff are friendly and knowledgeable, Isabella in particular was a great help.

Nancy M.

2 years ago

I have been receiving excellent customer service consistently from aquatic expert, Max. He is highly knowledgeable about all kinds of fish and aquatic plants- everything from identifying them and knowing how to care for them. He is always so nice and helpful that I have purchased many products from him. All the tanks and their fishes in this store are exceptionally well-cared for. This Petco store has become my favorite “to go” place for all my fish care needs. Many thanks to Max.

Lydia Kokolskyj-West

2 years ago

You had all the products needed and the staff are very pleasant.

Cree Sturm

2 years ago

I had not been to Petco in years! I was greeted at the door and was asked if i needed help in finding anything! I will go back since I have 2 indoor kitties and one feral I feed!

LINDSAY POND

2 years ago

Always friendly and know the answers to my questions. Open early etc...

Cassie Kilbarger

2 years ago

I was visiting relatives in California and went to Petco to ask for some some tips about my aquarium and a gentleman named Max help me out and he was very helpful and knowledgeable. I very much appreciated his help.

Sarah Kesselman

2 years ago

People here are nice, but selection had been limited here, for years.

Rene Jimenez

2 years ago

Very helpful cashier and employee at the fish section. Both very knowledgeable.

Karen Moultrup

2 years ago

Very helpful staff... clean store, great inventory/selection

John Rossi

2 years ago

Always professional service you can trust!

Hal Foreman

2 years ago

Absolutely gorgeous aquatic section, couldn’t believe it was a Peto, wow. The manager was more than helpful with everything, he knows his stuff!

Gillian Rossi

2 years ago

I’ve only visited this Petco location once, but I noticed a stark difference between here and the Petcos I’ve frequented elsewhere. The employees ask what they can help you with and truly mean it (they don’t just say it then quickly look away and go about their business). LOVE the adoption areas for kitties!!! They are well cared for and look happy. Well, as happy as a cat can look in a small enclosure.

Earl Huie

2 years ago

Came in while on vacation visiting family and brought their dogs in for grooming. They got me in and out, no issues and the dogs looked much better. Figured I'd shop around while I was waiting and the customer service was remarkable. The shelves were stocked full and the place was very clean. All the pet cages and aquariums looked very clean and the animals seemed very happy. Hats off to you all for the cleanliness during this pandemic. Honestly, hands down the best Petco ever.

Drunk Bison

2 years ago

Clean store. Decent selection.

Catherine Pozos

2 years ago

Employees are helpful and friendly and always super nice to my dog! They helped me find the correct size rainboots for my pup.

George Aglubat

2 years ago

Awesome customer service as soon as i enter the store.

Alison Huber

3 years ago

the store is close, convenient and there is always someone really helpful in there.

Marcus Salas

3 years ago

I ordered online after your store had closed. My order was ready before the store opened. I was unable to pick my order up for 2 days due to my work schedule. I walked in and the team member was very friendly and courteous. She handed my order off and I was in and out in less than a minute. Thank you for your service!! We always shop Petco for this reason and during a pandemic your team member and your system were amazing.

Tony Martello

3 years ago

Friendly and warm service although, you really need to open the returns program. Don't use COVID as an excuse to save a buck. Businesses should just be safe and careful. I tried to return a watterbottle that leaked but I was rejected.

Victoriya Rufanova

3 years ago

Good place to find all supplies for our dog.

Bianca La Russa

3 years ago

The staff are always very knowledgeable and kind! Good parking and great selection for such a small store.

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Petco, California, Los Gatos

444 N Santa Cruz Ave

Business Hours

Monday

9 AM - 8 PM

Tuesday

9 AM - 8 PM

Wednesday

9 AM - 8 PM

Thursday

9 AM - 8 PM

Friday

9 AM - 8 PM

Saturday

9 AM - 8 PM

Sunday

10 AM - 7 PM

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