375 reviews
All reviews (375)
Yelp (329)
Google (46)
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Alex Polhill
2 years ago
Really good price and they always do a great job!!
Alina Ales
2 years ago
This was only my puppies first time there so I can't give to much of a review. He was shaking like a leaf when I picked him up I'm sure from just being scared and a new experience. They did a good job cutting the hair on his face. They said it was a little cut to get him started.
Hsin-Neh Rogers
3 years ago
They were negligent and gauged my dogs back leg in 3 places and blamed us. Blamed us for the dog being too matted, even though they had fully brushed her out less than a month earlier for a photo shoot. They also accused us of not taking care of the wound in a timely manner. They refused to give us a refund or reimburse us for a cone or medication. Beware of this groomer, because if they cut your dog, they will blame you and do nothing to compensate you. This cut was no accident. It was negligent. A Nick is an accident. Not a flesh wound in 3 separate places. The owner asked me to take my daughters Yelp review down and he might reimburse us. I said no, so he decided he wouldn’t take responsibility. The very very least they could have done was send my daughter and my dog home with some medication. You would think after 4 years, they would know who owns the dog and give me a call. My daughter is not me. It is not her dog. And I certainly don’t appreciate their insinuation that I neglect my dog. Trash business.
Yu B
3 years ago
They take the best care of my puppies!
Tray Johnston
3 years ago
My Dog loves this Spa.
Thomas Loera
3 years ago
Welcoming staff and great work.
Thalia Alvarez
3 years ago
My dogs loveeeee coming here! They never disappoint and it’s affordable! They always try and find a way to get your dog in for you. Great team, highly recommend!
Raziel BernardoAlcid
3 years ago
I have been a loyal customer of Puppy Love since their opening over five years ago. The last time we got our 4 dogs groomed, my husband dropped off our big dogs with their leash intact, but when we picked them up, the leash was severed. We didn’t notice the leash until getting home, but when we called Puppy Love they denied knowing what happened to the leash and said they would check the security cameras. They also tried to blame it on my dogs, saying they just put the dogs in the cage with the leash. The leash was not chewed on or torn, there is a clear straight cut as if it were snipped by a pair of scissors. Of course, after checking the footage, the owner said he didn’t observe any foul play. They took absolutely no responsibility for destroying my property, and the interactions we had over the incident was completely unprofessional. We will not be returning to this establishment.
Leticia misquez
3 years ago
Best groomer in town, drive all the way from the east side just to bring my poodle here. Super happy with end results and everyone there is super nice!
Lana Rabun
3 years ago
Friendly and professional. My dog looks so handsome and well groomed.
Edmund Eslava
3 years ago
I asked for a wheaten terrier haircut and they gave my dog a Scottish terrier haircut.
Bryan Schimmel
3 years ago
Just took my puppy here for his first haircut. They did an amazing job and great with time. Extremely surprised he let them do a full job! Couldn’t be happier.
Anna V
3 years ago
Our first time here and we are very pleased. Our German Shepard looks and smells great! They were able to accommodate a last minute appointment and the prices are reasonable. We will be switching over to making this our primary grooming place.
Alyssa Kearney
3 years ago
I've tried a lot of pet groomers in my area (Highland Park) and this is my new go-to for my dog. The establishment is really well-kept and welcoming when you walk in. The staff is really kind and you can tell they love what they do. The groomer even came out to follow up on how my dog did during her visit which was nice considering he was clearly busy. The cut was exactly what I was looking for, my pup smelled amazing, and they even put little bows on her ears!
Aldo Munguia
3 years ago
Extraordinary customer service! Very professional and respectful. My four dogs are always happy to get shampooed and hair trimmed! I am a satisfied returning cistomer.
Jen
4 years ago
I’ve taken my doggie there a few times, I like their professionalism and understanding when it comes to specific request. My dog seems to really like Carolina (one of the groomers) and I really appreciate how she handles my baby ????
ARMA H
4 years ago
Great place to get your dog groomed very good service and very clean place. ????????
Marsha Cifarelli
4 years ago
My little boys look great.
Romelia Perez
4 years ago
They take care of my fur babies
Teresa Herrera
4 years ago
The last time I took my furry friend wasn't that great, my dog experienced over dried coat, didn't stop scratching ????
Trisha Williams
4 years ago
First time took my dog Lucy to this place, they did a wonderful job, price is fair. I give a thumb up to them,will go again.
victor macias
4 years ago
Best place, best prices in town to take your doggie. 100% satisfaction
Leonardo Ibanez
5 years ago
The best overall pet spa and Gonzalo is the master of pet grooming very profesional ur pet will be treated like royalty at puppy love.
Alan
5 years ago
They really care for your pets
Andrea Rosen
5 years ago
Don't really know how to groom a terrier
Brian Hernandez
5 years ago
Honestly, Puppy Love Pet Spa has been so good to me and my pets. I found them after searching for a groomer in my local area. Not many groomers are as welcoming and friendly as they've been. Not only is their work amazing, it's affordable, and they do amazing work on deshedding Huskies.
Carolina Ruiz
5 years ago
Caring groomers who always strive to meet every customers needs!
Cynthia wright
5 years ago
I love Puupy Love! They are so gentle with my dogs. One of my dogs is a Chow Chow mix with Unruly fur, they cut his hair to look so cute any other groom in the past has just shaved of his fur like he has just entered boot camp. The scheduling is quick and easy and a speedy turn around. I can’t recommend them enough.
Kim L
5 years ago
Just got my dog groomed there. It was my first time there. Only reason why they have one star is because in order to review i have to rate. They cut my dogs paw. Yes they let me know about it but the girl said it wasnt going to be a problem. When i got home i played catch with him and his paw started bleeding profusely. Now i might need to take him to the vet. Great i cant even afford that. NEVER AGAIN!!!!
mara thorne
5 years ago
I asked for summer cut I'm a dog and call back next day they said they would make a right and the receptionist got it wrong I end up paying more in the first time
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