180 reviews
All reviews (180)
Yelp (119)
Google (61)
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Jeff Aguilar
2 years ago
Really love this place! They take care of my dog's needs and she goes home tired from playing alot with other dogs
Jessica Aliberti
2 years ago
If you want communication, don't go here. We had to leave our boy here before a trip to Nevada. We asked for updates, but did not receive a single call the entire 5 days. It was his first time at any hotel, and they were aware of that. On top of that, when we got our dog back, his voice was practically gone! He must have been crying so much the whole time and they never called us to even get an idea of how to help him before he lost his voice! Now we need to take him to the vet to make sure he's OK.
Melissa Caskey
3 years ago
My dog loves the staff here and always gets a great day of play.
Anna Zetina
3 years ago
My doggie is always happy to go back.
Benjamin Frick
3 years ago
Loving pet hotel is great and takes care of our Lil baby
Eli Saligan
3 years ago
Brought my dog here to board and for daycare the girls here are very friendly and welcoming they answered all my questions which made me feel great about leaving him here when I picked him up he was happy and tired
Jessica Clemens
3 years ago
CANCELLED ON ME AT THE LAST MINUTE BECAUSE MY CAT NEEDS MEDICATION. they apparently offer this as a service. If they do not take a cat who needs medication (that they did not even ask what type or how to administer) then what animal WOULD they take who needs medication. Manager apparently made the call and was "unavailable" to talk to me.
Dolores Herrera Silva
3 years ago
LOOK Nice.. I never checking out place FOR MY BABY 88...
Lori Welz
4 years ago
I have been taking my 2 little old dogs here for about 3 years. This is a wonderful place to board your dogs and the people that work there love my fur babies. They do a great job and my dogs love the doggie day care. I trust them with my animals and honestly the cost to board them enables me to travel. I recommend this fantastic place.
tinsley hammond
4 years ago
My dog absolutely loves staying at Loving Pet Hotel! She runs toward the door every time we go & is thrilled to see her friends. They take great care of her & are extremely patient. I definitely recommend them, they are a valuable resource!
Sara Garcia
4 years ago
I’ve been referring all of my fur parents friends to Loving Pet. I appreciate their kind welcoming staff and that they care about my fur baby almost as much as I do! Great staff and friendly service. Their rates are also welcoming and keep me as returning customer.
Cinnamon Vialpando
4 years ago
the only place we board our Gizmo, awesome staff!
David martin
4 years ago
Great place to board your dogs they took care of my Harley & Boomer will go back again for sure
Devin Hawley
4 years ago
The Loving Pet Hotel is the best place to board your pets in Long Beach. We bring both our dog and cat here as we frequently travel and need a safe and affordable place to watch our pets while we are away. Each time they come home happy. The staff is friendly and loving while being attentive for quick pickups and drop offs. The Loving Pet Hotel offers a wide range of services including bathing and vaccines that help us with our busy schedule. Have them stay overnight or just for a play date. Your pets will love it.
Dewey Pest
4 years ago
Great people clean. They care
Divara Cendana
4 years ago
So sketchy that they dont let you see the facility without making an appointment beforehand, what are you hiding in there? When I got there to pick up my cat, he looked so traumatized and was meowing horribly in a very obviously distressed tone. He wasn’t himself for a few days even after we brought him home. Before I decided to keep my cat there, I asked the staff if they could send me pictures of my cat while they were sitting him. They told me yes but never responded to my numerous messages and calls. I’m deeply disappointed.
Genevieve Kozlowski
4 years ago
I feel completely confident leaving my dog at Loving Pet Hotel! The staff is always so friendly, helpful and communicative. My pup often has separation anxiety when leaving me but he's always so excited to play with the staff when he arrives. It gives me such peace of mind.
Robert Hamilton
4 years ago
Loved this place but it is under new management who seem to want to charge you more and for everything. Ex. 3pm pick up or pay extra day!. Extracting every dime they can get seems to be the new theme. I will try them again but if there are extra costs I will leave. Too bad for me. Tried them again and wouldn't take my dogs the morning we were catching a plane. I made specific instructions with them as I wanted no problems and really wanted to keep coming here. Oh well found a new place and hopefully all will work here.
Jennifer Richardson
4 years ago
Left my fur baby here for a little over a week, he came back happier than ever! The staff was very attentive and provided plenty of details when calling in to check on my baby. The facility is clean, and everyone there really loves dog. Great facility, definitely recommend.
Jon Reynoso
4 years ago
We always take our dog to stay at Loving Pet hotel when we go out of town. They are always available to take her even when it’s last minute! They take great care of her while we are gone, especially since she doesn’t get along well with other dogs, they give her individual play time. They are also the best deal we have found out there for dog sitting in Long Beach!
Matthew Rosenblatt
4 years ago
Great place! Took really good care of Tora!
JP E
5 years ago
We had our two dogs stay here when my wife and I took a long weekend. The staff is very warm and receptive. They took very good care of our pets and they offered a lot of feedback on how they did. We will be having our two fellows stay here again :P
Jr. DeBarros
5 years ago
Good: After visiting for the first time and taking a tour, staff was friendly and accommodating. Answered all my questions and concerns - I'm a first time customer, first time boarding my dog. BAD: After boarding my dog for the weekend, I arrived to find open/raw wounds on my dog's front legs (elbow joints). After asking questions to three different staff members, none could give me a straight answer as to how this might have happened. I'm with my dog all day everyday, and this is the first time I ever boarded her, so I'm 100% sure these open/raw wounds weren't there when I dropped her off. They gave me info to their "sister hospital" and said there's nothing else Loving Pet Hotel can do. Three staff members with no answers and very little sympathy about the new open/raw wounds on my dog, and no detailed information was provided about the weekend (good or bad). If she was sleeping in a bed at night and no fights (or rough playing) was involved during day care, how did these wounds magically appear from Friday afternoon to Monday morning? If she arrived with open/raw wounds I would have pointed this out so you wouldn't be liable. Instead, I received no direct answers and was encouraged to the visit their sister hospital for a diagnosis. I was told... If the Dr. determines the wounds happened before my pet's arrival I would have to pay for the hospital bill myself. Sound familiar? This is how insurance scams usually work. I took the liberty of calling Ambassador Vet Hospital (sister hospital) and talked to the manager, Marisol. After asking how they determine the reasoning and timing of an open/raw wound, and how charges were going to be dealt with since it happened while in the care of Loving Pet Hotel, Marisol told me to bring my dog in and "she'll take care of it." Needless to say, I was only more confused by this overly gracious reaction to Loving Pet Hotel's incompetence. I wanted a smaller local place I could support and always bring my dog to, but since you made me feel like it was my fault for something you did, I have no problem giving a bad review.
Karen Mcclung
5 years ago
These people no are the best gives my lil Suzie q the best care
Matt
5 years ago
We were incredibly pleased with our Husky Bo's stay. He had a recent medication that needed to be administered and the option to have a vet come in to do that for us while he was boarded was great. The prices are an incredible value and you have the option to do one on one play time or join the group of other dogs. They were very professional and made sure that all our records were up to date which gives you the assurance your dog will be in good hands if you're heading out of town. Definitely a great experience for our first time boarding.
Tammy Marks
5 years ago
They didn't let my dog stay
trang baker
5 years ago
Great friendly staff and fair prices
vicky uy
5 years ago
My babies love this place.
Virginia Hernandez
5 years ago
So friendly and accepting of my breed... bit bull.. no hassle like pets mart and other places that judge against pits
Joe Palmer
6 years ago
We love bringing our boxer Luna to Loving Pet Hote!
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