190 reviews
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Yelp (61)
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Alfedo Quesada
2 years ago
All though this was a very devastating time for my family, I want to Thank Nadia for all her help and assistance. With out her help we would have been in a worse situation, I can't thank Nadia enough for making this as smooth as it could possibly be!
Daisy East
2 years ago
I cannot thank La Paloma & Nadia enough for making this difficult time my family & I had to endure less stressful. Nadia was very professional & thorough. She definitely is an asset to the company. Throughout the entire process, Nadia had a keen eye for details & her creativity made the life celebration more memorable & loving. Thank you so much for everything Nadia; we would have been so lost & stressed out without your help.
Fandila Daovieng
2 years ago
I would like to thank Nadia Rayas at La Paloma. She went above and beyond on helping out my siblings and I during this tough process. God bless you and your family !!!! I would totally recommend her services. She was awesome.
Hector Delgado
2 years ago
Nadia, was the best. Great choices and very helpful along the way with me and my brothers/ sisters in arranging my mother’s funeral. Great services all around, if I could…….I would give it 10 stars!
J T
2 years ago
Nadia is the most caring and understanding person in the company. She covered all the details, options and did an amazing job. Im very appreciative for what she did.
Keith G
2 years ago
Had my daughter cat sammy cremated and loved the services they provided. I strongly recommend them for your pets end...
Maria
2 years ago
I would like to thank Nadia Rayas at La Paloma she was very helpful through the whole process going over all the details and answering all my questions and made everything run smoothly. She helped make the last requests possible for which I’m very grateful for. She was very professional and compassionate during this emotional time she’s truly an angel sent from above.
Sicko
3 years ago
Nadia was the best. Great choices and very helpful along the way with me and my family. Great services all around.
Lea Berenyi
3 years ago
My brother in law referred us to La Paloma Funeral Home and we're so glad he did. It was affordable and the staff were so welcoming and nice. Everything is detailed, no hidden fees and they really work with you to find the right package suitable to your needs and budget. My sister's death from Covid-19 was a hard pill to swallow, but having had Darron Basinger assist us with arranging her funeral and burial was truly a blessing. He was kind, compassionate, knowledgeable and very attentive to our needs. Everything we planned was carried out to the t. The two reps who transported the casket to and from the funeral services were prompt, professional, showed great care and expressed comforting words to our family. Because we had to wait for a military document before we can proceed with the burial, La Paloma kept and cared for my sister's body without any additional cost, which helped to lessen the load and provided us with much comfort and solace. Darron arranged for Military Honors, personally transported my sister's body to the Veterans Cemetery, and made sure she was laid to rest before driving away. Thank you Darron and La Paloma for being so thorough in making my sister's send-off a success. My family's heart is at peace and will be forever grateful for your exceptional service.
Arleny Perea-Nobles
3 years ago
From the moment I had to plan my husband’s service I truly didn’t know where to turn. There were so many options. When I found La Paloma Services it was truly amazing seeing the service that this staff provided. I am all for customer service. And with this industry you absolutely need to have great compassion. Nadia is amazing! I honestly could not have gotten a better arranger. She is very compassionate, sweet, kind and full of support. You absolutely need someone like Nadia in tough times. This was one of the toughest times I have ever gone through and she was so compassionate. Anything I needed or requested she was right there to help and even after everything there was nothing that she was not ready to provide the answer or to help with anything. The actual service was amazing. The staff was amazing. They were very courteous and also so compassionate and patient. This was by far the best price for everything I was looking for in a service. Choosing La Paloma Services was one of the best decisions I made. Thank you La Paloma Services you were all amazing to me and my family.
Heather Agosto
3 years ago
They were very professional and helpful. They are very compassionate caring people. Extremely fair priced for their services.
Maly Villa
3 years ago
Paloma Funeral Services was there for me every step of the way as I went through one of the hardest moments in my life, laying my husband to rest. Every single person I encountered from the initial first phone call to the day I picked up my husband's ashes treated me with so much compassion and grace. They helped me find comfort when I thought my world was coming to an end. Nadia never hesitated to answer any concerns that I had and accommodated all my requests with a smile (one that I needed). They helped lift a weight off my shoulders and if you are like me and feel like the last thing you want to do is deal with the services that follow the passing of someone you love, leave it up to Paloma Funeral Services to guide you.
Rita Morales
3 years ago
Nadia ... I honestly can’t thank you enough, our experience was ok when my dad passed and this time you definitely exceeded my expectations! I don’t have a big family and it’s literally just me and my mother, husband and kids, when we were making arrangements with you it was almost like you were a part of my family, it might sound corny but you are an Angel! Thank you thank you for making this process easy for me and my family! I truly appreciate it everything! ????
Jorge Hernandez
3 years ago
Nadia and the team were attentive working with us through an emotional season of our lives. Nadia was very professional helping us navigate the process to honor are family member. Thank you ????
Gwendolyn Laumatia
3 years ago
We used La Paloma funeral home when our father passed away and Nadia made sure all the arrangements went smoothly and not as stressful for my family and I. Three years later we went back for our brother and the quality of service has remained the same! Thank you Nadia for your excellent customer service. We appreciate all your help!
Blas Eli “Xhicanito Vargas” Vargas
4 years ago
There a excellent place to have your loved 1's last-minute arrangements to take place. Good prices! & Nadia's C'S help is great and thorough!!! gotta stay on them to have all you want done how you want the funeral to be memorable experience thanks again la paloma family...
Fausto Rodriguez
4 years ago
My family and I are very thankful of their service very nice and kind and answer all questions and concerns to help us get the best choices great experience with them and we are glad we chose them thank you so much Nadia Rayas for everything and all your help we really appreciate it
Fabian Rodriguez
4 years ago
I would highly recommend La Paloma for your funeral services needs. They took very good care of us from explanation of packages and the step by step process completely. We worked with Nadia Rayas whom was our funeral arranger. She was very professional and compassionate towards our situation, our needs and helped alleviate the hard experience we went through during the passing of our loved one. This is the best service I have ever experienced hands down and would highly recommend everyone reading this at least give them a chance; you will not only be surprised but completely satisfied. Thank you, Paloma Funeral and Nadia Rayas, for the great experience you provided.
Emir A. Lopez
4 years ago
We definitely give a huge (5) out of 5 to La Paloma in regards to my mother's funeral arrangements. You guys went above and beyond at a time filled with so much pain and uncertainty while making our experience one to be much thankful for. We are extremely grateful and mostly blown away by the professionalism of your staff, especially Mitch. He was compassionate, knowledgable, helpful, and you guys are blessed to have this special man working with you. Thank you again for everything and please be open to using us as a reference in the future. It was a phenomenal experience under the circumstances. Thank you Mitchum.
Elaine Feldman
4 years ago
I cannot say enough wonderful things about LaPaloma Funeral Services. Lori Stuba was extremely patient with our grieving and helping us meet our needs. Everyone was so compassionate. They made the process as comfortable as possible under such stressful circumstances. I recommend highly recommend them.
Edwin De Guzman
4 years ago
September 9,2020, A family member passed away and choose La Paloma Funeral Servjces for the funeral arrangements of our beloved family member. Our experience was really great from start to finish especially with the help of Nadia Rayas, arranger for the funeral services. She was so excellent in everything. Communication, reponds to our calls and messages really quick and really fast. Responds right away in few minutes or instantly.Always available whenever we need her for assistance. Everything’s in details. She accommodated everything we asked for for our convenience and to make us comfortable through the whole process accordingly. We had two other deaths in the past years And dealt with other funeral homes and Nadia of La Paloma’s customer service was excellent and the best we’ve experienced. She’s really excellent, great, Very helpful, accommodating, knowledgeable of what she’s doing, communicates very fast.Overall, She provided us a very great and really excellent service and experience. If I need to tell to her higher ups personally how great The customer service she provided to us, I will be gladly do it. Thank you Nadia Rayas for making everything so light and easy for us during this time of grief/loss of a love one.La Paloma, Nadia Rayas is an asset to your company. September 16-24,2020.
Dawn Logue
4 years ago
HORRIBLE Customer Service!!! We had to wait days before we could even speak to anyone in charge, we were misinformed the through the process, we left several messages with no returned calls, when we finally did receive paperwork from them there were multiple errors. We spoke to many, many receptionists, the manager in charge of arrangements Lori and the office manager Annette. None of them gave any condolences and little empathy. Instead, we were given an attitude, them dismissing our complains and trying to rush us of the phone. We request to be contacted the day before the cremation, but we were not. Lori finally called back only to ask if a non-family member that contacted them could get a copy of the bill. We reiterated that no one else was authorized to receive ANY information or documentation. Lori had time to talk to the non-family member but did not have time to call us back. We even had to call to find out the status of the ashes. If we were not so distraught, we would have moved the body to a different funeral home. The entire process was just horrible from the beginning to the end. We could not have chosen a worse place to deal with.
David Ayres
4 years ago
The Staff was so kind and caring. They really exceeded my expectations. Thank you La Paloma for helping my family. God bless you all. Sincerely David Ayres
Amron Japo
4 years ago
Sometimes in life, you will be needing this kind of service. Although this is one thing hard to accept but it happens. If you are in this situation, I highly recommend getting the services of La Paloma Funeral Services. Staffs are very friendly. I rated them 5 stars, excellent in their services. Nadia did the most outstanding work from preparation to the last details of the service. Nadia is always prompt every time you need her help. She’s always there for you. She’s excellent, very knowledgeable in her work. All documents needed are prepared at the end of service. It’s stress free doing business with her, with La Paloma Funeral Services. Thank you very much!! for all your help. North Vista Hospital recommended you to me during the time I needed a service such yours.And they’re right! Cost is affordable much less compared to others with excellent service!!
vshine31 g
4 years ago
We had a really good experienced at this place. The people are caring and helped me with everything and I am happy that I went to this place for my sons viewing and funeral ceremony. I highly recommended specially Nadia she is the great. ????????????
Stu Baker
4 years ago
Staff was very kind and no pressure. Everything was cared for as quickly as possible, and in a professional manner. Would highly recommend.
Silvia Delia
4 years ago
We had my niece's funeral at La Paloma Funeral Services. Nadia Rayas, helped us with the painful processes. She was so kind and patient with us. Nadia Rayas has excellent customer services. I also would like to mention Rick and Juan, they were so helpful and loving to my family and I. They helped me with the funeral service and by doing so everything went very well. Thank you for having excellent employee's.
ARMANDO MILLAN
4 years ago
LA PALOMA STAFF DID A WONDERFUL JOB DURING A DIFFICULT TIME. SPECIFICALLY, I WOULD LIKE TO THANK LORI FOR HER SINCERE CONCERN FOR OUR NEEDS & HELPING US MAKING ARRANGEMENTS FOR MY FATHER WHO WE LOST THIS PAST FEBRUARY. THE COSTS INVOLVED WERE VERY REASONABLE AND THE SERVICE & CARE PROVIDED WERE CATERED TO OUR NEEDS. I WOULD HIGHLY RECOMMEND LA PALOMA SERVICES IN CARING FOR YOUR LOVE ONES.
Francisco Solorio
4 years ago
Nadia made this difficult time just a little bit easier. She made sure all my needs where met. She never once complained or made me feel uncomfortable with texting her or calling her.
Bridget Zambrano
4 years ago
The two young ladies at the Pet Cremation center were very kind when I went to go pick up my beloved dog’s ashes today. They made sure I got everything. I highly recommend this place. From the moment we start the cremation process to the very end.
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