Pawsitively Primped Lafayette, California

For the safety of your pets I'd literally go anywhere else, Petco would be a safer option. Matter of fact your 5 year old child would be a better choice. We just moved to Lafayette from Brentwood and used an AWESOME groomers out there who from the start treated all their animals/clients with such great care and respect. But because they were so far booked we thought we'd 1. Support local 2. Try someone closer to home. As we reopen and businesses are becoming increasingly overwhelmed with demand, and as a consumer we try to be as gentle and understanding with business owners (especially small business owners). What I don't have the patience for is rude or curt behavior especially if it involves the safety of my animal. From the jump the owner of Pawsitively Primped was anything but positive. I had called twice before booking online and when I booked I never heard back from anyone except for email reminders. When I arrived with my already nervous pup, the owner was confused as to why I was there. She seemed annoyed that I booked online and "agreed" (how gracious of her) to groom my dog. She was aggressive in how she talked to me and aggressive how she handled my dog when giving her over. It just didn't feel like a safe place to leave him. I told her he was a little matted (due to not being able to get him in anywhere, on his hind legs) she told me she doesn't do matted and that however short she cuts him is what it is. Uhhh, rude but okay. My dog is older (doesn't have teeth) and very nervous when it comes to his feet so I told her if she muzzled and if so she probably should. She told me that if my dog nips her she's sending him home as is. Because all dogs that come to her need to be well behaved and she doesn't tolerate nippy dogs. (If you have THAT much experience as she claims with animals, you'd think you'd know how to work with all different kinds of personalities and breeds). To the owner who dropped their cute white dog off on 6/22 you should probably get your dog a therapist because that lady is a TERROR. Honestly, if she didn't have my dog behind that gate I wouldn't have been as nice. At that point I felt like she wasn't going to be catering and nurturing to my boy at all. I had a gut feeling that said, "Take him NOW." So I told her I wanted my dog back, she had an attitude but grabbed him and handed him over. I felt like there were several different opportunities that she could have changed the outcome of this situation. I don't believe in writing reviews but for the safety and well being of these animals GO SOMEWHERE ELSE!

Melissa was super patient with my nervous dog after he had a traumatic experience recently with his last groomer. He was wagging his tail happily when I came to pick him up, which never happens!

Our cat got the lion cut and they did a fantastic job.

We definitely recommend Pawsitively Primped for your pets’ grooming needs! Melissa is awesome!

So thoughtful and good with our 2 dogs...1- senior and 1- 2 year old! Great, timely service.

Frightening, awful people... no idea how they groom, just how they treat people. Melissa and her coworker were rude, threatening and I'm lucky we got out of there without any further damage to my dog or myself. She is clearly disgruntled …

Melissa is wonderful, quick, easy, friendly, very inexpensive. She came out to my car, no appointment. Took my Rufus and quickly clipped his nails, which had been causing pain just to walk. In and out. All are happy ????

We've been going to this location for over 6 years. It's the best groomers in town. My dog Honey absolutely loves it. They are kind, caring and great at their trade. Melissa always does an amazing job. Sometimes Honey even gets special attention and gets cuddle time with her son. I know when I drop my dog off she's in the best of hands.

My old dog went for for grooming. She's difficult, other groomers gave her terrible nicks and burns. Positively the best groomer we've had. HIGHLY RECOMMEND.

My dogs love this place more than being home.

Melissa is awesome, straight forward. My dogs smell good and look great.

My dog has the best coat and smell after he's done here. He's always got the biggest smile when he comes in. My Dogg also loves the staff very much. Almost as much as he loves me.

Wonderful groomer!! We have taken our dogs here for their entire lives. Professional, compassionate, and thorough.

I love Pawsitively Primped! My cat is such a prissy lady and will fight you every step of the way to her nails trimmed and her coat washed. But the owner of this shop has such a way with animals my cat sat quietly and happily let herself be groomed. Definitely the only place I'm taking her from now on. Also it is really fairly priced.

This was my first time at Pawsitively primmed ! My dog Chloe looked amazing after her grooming appointment here ! I am a customer forever here !!!!

I’m so happy to have found this place. They took great care of my beagle Chacha. They were fast, convenient and professional. She is so soft and looks beautiful. Thank you Melissa. I recommend all dog owners come in.