VCA Hermosa Animal Hospital Hermosa Beach, California

cant take new clients bc short staffed, but the most amazing, empathetic receptionist who proactively helped me find help elsewhere for my pup. ive called a ton of places and this stood out as an amazing phone experience at a time when everyone is having trouble- those who have their pups here must be very lucky.

Very professional and informed. Treated my girl with care. Pristine entry office.

The staff at VCA is a hard one to beat! Not only is their customer service over the phone pleasant but they are just as great in person, especially given the past couple of years circumstances. Dr. Doane truly cares about each issue my dog has and puts in the time to work out a solution. Thank you for all the help with Ziggy! Highly recommend VCA!

I just cannot say enough great things about the vets who work here! Also the front desk (with the exception of one girl) is also awesome. I’ve been going to this place for about 15 years with all my cats and rescues. The prices are not great, but the service is!????

I have been to many and I can attest with all my heart that there is no better Veterinarian than Dr Steve Liebl. He is beyond knowledgeable, beyond caring. When you're baby is sick, it doesn't matter if it's a weekend or Holiday, day or night , Dr. Liebl will always call you back and answer all questions and help in anyway he can. Wonderful office and wonderful caring staff. Thank you for always being there for my me and Malena.

Dr. Liebl is the best Vet we have ever dealt with. We moved to Colorado but still try to get back and see him whenever we can. It’s impossible to receive the same level of care elsewhere. I always know he’s going to take an honest and conservative approach to medical care for our dogs. We have been with him for 15 years now. He saved my oldest dog, Maybelline, from cancer twice. My 3 younger dogs receive top notch treatment from him. If you can’t get in to see him, don’t worry. His staff is incredible and he trained them. You can’t go wrong here. Most trustworthy doctors I’ve ever come across.

We had very good service before the change to VCA Hermosa. But we were not sure how the change to a large chain of Veterinarians hospitals would effect the care and service we have had for years. Most doctors are still there but there are some new staff. The changes have been great and I don't worry any more and recommend Hermosa Animal Hospital for your pet, at least dogs, our pet of choice.

I have been seeing Dr. Liebl and the other veterinarians at Hermosa animal hospital for 30 years. My critters—dogs and cats—have always received great, caring service. Definitely worth five stars.

I’ve been seeing Dr. Doane for years and love her. If Dr. Doane is out I feel completely confident in the other vets on staff. I have only good things to say about the support staff, they are friendly and caring. The facility is clean and the cost is competitive. I’ve referred a couple friends and they’ve been happy as well.

They are the best. Take such good care of my dog & cat

Absolutely the best staff!! Check in was easy, although the way they fawned over my puppy, I was worried I might not get her back ???? The doctor was very nice and explained the enter check up to me. Recommendations were clear, and the appoint was very punctual. I'm so glad we chose them as our care provider for our new fur baby!!

My doggy is 12 and she's been loved and cared for by this team since she was a baby. They have super safe procedures in place for covid. It's the care that is above and beyond!!! She looks great and feels good to after her check up.

I have been bringing my French bulldog to them. They're caring, attentive, they explain things and make you feel, in the know about your pet. Everyone, is friendly; professional and caring. I highly recommend this Veterinary clinic. They get me in as quick as possible. I'm extremely grateful and appreciative for them. The attending Veterinarian DVM always speaks to me directly and so does Vet assistant and other staff members.

I've been going to Hermosa Animal Hospital for over 30 years. Throughout this time the doctors and staff have always exhibited care and concern for my pets. From vaccinations to helping my pet cross the rainbow bridge, my pets and my family have always been treated with professionalism and kindness. They are simply The Best!

This place has given me nothing but top notch service. They staff the most honest amd compassionate doctors in the business.

I just wanted to share that VCA Hermosa Beach's staff is without doubt the best vet office I have been to and Dr. Steve Liebl is practically a saint. I took my cat Maverick to them after trying to get two other offices to look at him during the Christmas/New Years holiday period. They agreed to see him after I told them how much he was suffering from a urine infection. I had been up 44 of the previous 48 hours and was desperate. It was also at this time that another patient that had an appointment overheard my conversation with VCA staff and she offered to give up her appointment time to me right there. Her kindness literally got me choked up right there and it took me a minute to regain my composure so that I could thank her. It wasn't needed as the tech had gone back in and gotten approval to see Maverick but it goes to show how great VCA Hermosa must be to attract clients like that. Thank you again wonderful lady! Dr. Liebl is the great at giving feedback and updates on pets and his "bedside manner" is without question the best I have ever experienced from a Doctor, human or animal. He is a compassionate and caring Doctor that only wants what's best for your animal. VCA Hermosa also was extremely helpful with the costs involved and worked with me so on the bill. I can't tell you how huge that was as I had been on part time status for the last 6 months and was literally deciding whether I could afford to keep going. This was the second round of UTI issues so 3 weeks of no sleep looking after him, he also has seizures so medication was also a concern. Dr. Liebl gave me hope and encouraged me to keep doing what I was doing and that he cares. VCA Hermosa staff and Dr. Liebl are the best!!

Update: I emailed the office the day they asked me to (in their response) and they never responded. My dog passed away last week of an undiagnosed brain tumor. I place the blame squarely on this office’s incompetence. It is impossible to talk to a vet here. If you make an appointment, due to COVID, only the technician comes out and you don't have any face time with the vet. The vet will call, but if you can't answer, when you call back you just get the recording and if you're lucky a receptionist who can take down notes. Everything regarding the care of your pet is just passed back and forth like a game of telephone. I emailed multiple times saying I can't talk on the phone during the day and can they schedule a time for me to talk to the vet or communicate via email or text - and they called me back. It's laughable. Really disappointed in the level of service provided here given the serious nature of the issue I'm trying to contact them about.

Consistent, Excellent ervice and care for years ♥️

Great COVID precautions. Organized & responsive (as always)!

Great stuff and very nice service.

Doctors are great. The processes seem scrambled though. Even before covid you would wait and wait to be seen even if you had an appointment. Then they would call you for pickup and you would sit there and wait. Most of the staff are good but when there are mix ups or long waits instead of apologizing they just say they are busy and can't help it. No sympathy for the customer. Will eventually find another place

Fantastic vets. All the staff are friendly and efficient. Shame though that they are so busy but that's what happens when you are good.

Always love the people there! Very caring!

Awesome place for pets to see a dr, I do there window cleaning

Always a great visit for my fur babies. Staff is great. Nice system going through outside car service, although I miss leaving my kitties alone for their checkup. I love the direct convos with the doc to ensure the best care is given. Thank you for all you do. Highly recommend.

Recently tried to bring my dog in to be put to sleep, they don't answer the phone, you have to leave a message and they will get back to you with 24 hrs. Have been disappointed with the place Recently

I Love everyone at HAH... They are friendly and quick to attent you. My dogs are always happy to go. I would recommend making this place your regular vet place. Happy Dogs Boba, Leia, Jabba

Park, check in, done. Only needed a VACCINE shot for "little BEAU". VETENARIAN came out to the car, injected BEAU, paid with a Check, and done. That EASY!!!

I moved from another state about 4 years ago. I was referred to this hospital for my senior chihuahua from a family friend. I have always been so happy with the care they take for my lil doggo. I was nervous about my chihuahuas annual visit during COVID but they have taken all the precautions to keep everyone safe AND still provide amazing services!! You pull up, call upon your arrival and a technician comes and grabs your pet. Then then veterinarian doctor calls and does the exam with you on the phone. My chihuahua saw Doctor Burgos on our most recent visit and she was SO COMPREHENSIVE (went over all of my concerns and her concerns and with detail and explanations) with all of his health concerns and took amazing care of my dog!! She was very mindful of his health needs and had great recommendations and options for his care! I cannot praise her enough for the care she provided for my dog. I am so pleased and will definitely be seeing Doctor Burgos again!

They are always caring and wonderful to my baby.