187 reviews
All reviews (187)
Yelp (89)
Google (98)
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Katlyn Kinkaid
2 years ago
Great store with a fantastic clinic for low cost vaccinations and dental services.
Theresa Bynum
3 years ago
I saw lots of high quality pet products on their store! I might buy next week Im sure dogs will love it!
Lissette Diaz
3 years ago
Kahoots is one of the only stores locally that carries The Honest Company dog food! I only feed my baby human grade food and she absolutely loves The Honest Kitchen! I also love that kahoots does an in store scavenger hunt and let's you spin the wheel for an additional discount! Very friendly staff and always willing to help you out.
Maya T
3 years ago
So disappointing. There were beta fish for sale in the tiny cups which is normal for pet stores. But the largest fish tank they had for betas was a 2.5 gallon and there were betas being displayed in tiny round fishbowls with no heaters or filters or anything. I understand pet stores do not have space to keep animals in large enclosures but Kahoots is promoting incorrect animal care. Betas require a 5 gallon tank but thanks to stores like this people don't know that information.
Hector Santillan
3 years ago
Great service ,very clean pet store .
Kristi Dorman
3 years ago
Very friendly and knowledgeable staff. I love their mascots! They usually have some very beautiful birds in stock too. Lots of natural dog treats and lots of options for made in USA.
Shana Courtney
3 years ago
I love that I can return unused dog food and exchange it for a different food that dog will eat without a receipt With a picky dog like mine it would be so expensive to keep buying new food. The staff is knowledgeable about their products and willing to spend time helping.
Leslie Tait
3 years ago
My older dog would not eat anything. I went into this store and told the dark haired sales associate (wish I had her name). She was so nice and loaded me up with at least 12 different generous size samples of various types of dog food. The samples contained nutrient rich ingredients I felt good about feeding my dog. I was extremely appreciative as my dog actually ate and briefly enjoyed many of the samples. Thank you so much.
M Verbose
3 years ago
???? - lots of options for good pet products More choices for food without meat-meal than other chain stores ???? - I know I look like a scruffy hippie, but the older gentleman manager with glasses made me slightly uncomfortable as I could feel and see him intently staring at me for the entire maybe 15 min I was in the store. The employees kept looking at me through the windows even after I left the store. Did they think I am stealing? Why not just ask? Definitely don't feel like coming back
Eric G.
3 years ago
The best customer service I ever had. They answered all my questions and had a solution to them too
Daniel Sorensen
3 years ago
Great prices and their quality of selection is great.
Anthony Gaitan
4 years ago
Just moved to the Chino Hills area and as a fish keeper I was attracted to the store because of the massive, absolute unit of an Aquatics sign that spans the entire back end, you’d think with a sign like that the store would have a killer selection of aquatic stuff. A little bit disappointed to see there were no fish, but that’s okay. Even more disappointed to see the one tiny aisle for entry level aquarium equipment. Definitely seems like a great store if you have anything but a fish.
sayles rothmeyer
4 years ago
Our puppy loves her new harness
N
4 years ago
Great store, very clean. Friendly very helpful employees. They used to sell beautiful bunnies before but seems like no more.
Michelle Fishback
4 years ago
The cats love the beds.
Michele Peebles
4 years ago
I go there weekly and I love visiting the store! The entire staff has THE BEST CUSTOMER SERVICE whenever I visit the store! I feel like a part of Thei their family and not a customer. I will continue to get my 4 legged babies treats from the store as long as I can because the prices are very FAIR. Thank you for providing the BEST CUSTOMER EXPERIENCE each and every time I visit the store.
Meghan S
4 years ago
The staff is super friendly and helpful. They also have their own brand of items sold in store. They offer shots and training for your dogs!
Maria Schneller
4 years ago
The employees are always very nice.
Alger Calderon
4 years ago
Wow! Amazing customer service! I had to pull my car over to make sure I left this review. I was so impressed and happy with the knowledge, and willingness to help me out starting my new journey with my Bull terrier. I will definitely be back and will recommend this place to every animal lover I meet. Thank you guys.
Angelique
4 years ago
Great staff and selection of products. Teeth cleaning for cats offered without anesthesia!
chad firsick
4 years ago
Great and friendly employees. Lots of stuff for any animal.
Jerry Ramirez
5 years ago
Everthing the sell is amazing and the workers are very knowledgeable and very nice
Fernando Serrano
5 years ago
Informed staff. Well organized place with some cool stuff
GOD IS GOOD ALL THE TIME
5 years ago
Every thing you need for your pets
Ivette
5 years ago
Great variety of pet food. My dog actually prefers the food that I get here over some of the options at some of the other petstores. There was always someone available if I had questions and didn't need to go out and search for help. They really are great!
JENA SANCHEZ
5 years ago
I love this shop for all my bunnies needs. They have the best of the best when it comes to them.
Jonathan Filek
5 years ago
The staff there are great (we worked with Stephanie and Kerrie). They are knowledgeable, friendly and go the extra mile to help out. Kahoots offers many food options and even offer free samples of their Kahoots brand. This way your dog can find their favorite before you buy the large bag. You'll find everything the other pet stores carry at Kahoots plus a bunch more.
Katie Zwick
5 years ago
My cats favorite toy comes from here, the yeow fish. But besides that the staff is super friendly and very helpful! We have a cat that is bad a taking care of his mats and they were great at helping us! I love going in there, they are a great store
Juan Alonso
5 years ago
Always purchase my pets' food here, since it's one of the few places that carry it. Employees are nice and they have a variety of products.
Donners Dee
5 years ago
Definitely a pricey pet store, however, very nice, informative staff, & pretty much everything for your pet under one roof.
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