Animal Hospital At Mid Valley Carmel, California

I’m so sad to be writing this review, but every time we’ve come to the vet it’s been nothing much a bad experience. I don’t feel like they care about me or our dog. Recently, our dog had blood in his stool so we brought in a stool sample. The next day I never heard back from the office so I called to follow up. They told me the results weren’t in yet but would for sure be in that day and they promised to call me. No one ever called. It was a Friday and they left us waiting over the weekend wondering what’s going on with my poor dog. There is no triage number and no way of getting in touch with the office when there is an emergency. They completely lack compassion and professionalism for their customers. Find another vet you trust your animal with.

This office is full of animal loving staff. They really advocate for your pet and not on sales or self profit. Cant reccomend them enough.

Great experience. So kind and friendly.

Excellent, timely, and compassionate care for your pet. Dr. Anderson explains everything so clearly and hears your concerns. I feel very comfortable with every procedure and medication he thinks my dog needs. Highly recommended.

Great service, caring and knowledgeable staff.

Doctor Anderson is so caring for his furry clients . Doctor Anderson give a perfect explanation on whatever your furry love is having . Gives options before you go the expensive way to get them better.

I recently voiced my displeasure to Karl, with a bill that was drastically higher than I was expecting for the services rendered to my dog. He said he was "disappointed" (not concerned) with my negative feedback and no other local vet's fees would be "vastly" different. My research found that his fees are significantly higher than others for the same services. So I'm going to a new vet with lower costs and less attitude!

Amazingly kind and understanding staff.

Finally I got the right doctor for Sophia. She is doing great now and the recovery after the surgery was incredibly fast. Thanks Lori and Carl Sandra

I discovered Dr. Anderson this year and I wish I had found him sooner! The entire staff is sweet, gentle and very caring. It's easy to get in for an appointment. The rates are very reasonable especially for this area. I just had my furry child in for a procedure on her cherry eye. Dr. Anderson did a fantastic job and, as always, they continued to check on her until her follow up today. This is the kind of veterinarian office I wish all of them were.

We have taken our dogs to Karl and Lori for years. The care has always been first class in all respects. But the incredible end of life support they provide when an owner must say goodbye to a loved pet is beyond words. It is almost as though the pet belongs to them. Thank you so much for being there in such a strong, loving way.