99 reviews
All reviews (99)
Yelp (2)
Google (97)
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Richard Anderson
2 years ago
Excellent work replacing my windshield on my Jaguar. Good customer service and great communication.
Rosa Dimas
2 years ago
I was a bit uncomfortable not knowing if I would understand the maintenance issues my Range Rover Evoque had. With the support of the entire team: secretaries; Sofia, maintenance intake personnel; D and then Andrew: the most humble, kind, willing to listen, knowledge to explain multiple times in the simplest manner, patient rather than rushing through, and emphatetic personality, made this process enjoyable. Leo on sales was the same situation despite anything, his kind, welcoming demeanor, willing to listen and understand the specific support I needed, made a positive experience. Thank you, Rosie
jason wilson
2 years ago
Great friendly service, my service guy Andrew was very responsive each time I text him. There is a very nice waiting area with lots to choose from drink wise.
akif0
2 years ago
Very professional and helpful staff and management.
Terri Saia
2 years ago
This was my first time taking my car in to be serviced. I was immediately greeted upon my arrival both dropping off and picking up my car. The process took less than ten minutes, I was in and out. I highly recommend.
Sandy K
2 years ago
Dana "D" in service was a pleasure to do business with, always very friendly and helpful. Thank you and Happy Holidays!!
Gail Pugh
2 years ago
Excellent service and friendly knowledgeable staff! I did a full service check up. They took good care of the details and got me in and out within my requested time frame. I’m so appreciative! Thank you!
Eric Cormier
2 years ago
Friendly efficient service. Made me feel important. Excellent.
Cathy Coupar
2 years ago
For the last five years I’ve gone to Neillo Jaguar Land Rover in Sacramento. My service advisor left and it’s been incredibly challenging finding the same level of attention ever since. After trying for several weeks to get a return phone call I decided to call Rocklin Land Rover. They were super responsive and got me in for my service appointment within a couple of weeks. Andrew was really nice and very helpful. I would recommend this dealer over Sacramento for sure.
Jessica Attia
2 years ago
I always love my experience at Land Rover Rocklin. Dana and the team there are exceptional and provide the best amenities and customer service ! Their attention to detail is second to none I won’t go anywhere else ! Thank you Dana and team.
Kevin Hawes
2 years ago
Land Rover Rocklin was very fast and professional with my vehicle purchase. I will most definitely do business with them again in the future.
Gerard Brazil
2 years ago
Dana Brophy is our service provider, and has been very helpful and pleasant to work with.
Renee Hanley
2 years ago
Very professional, great communication and service. I will drive the extra hours to come to this service department over the one in Marin County.
Tracie Panish
2 years ago
Dee was amazing! She is very professional and supportive of her customers time and needs! Thank you, D! Tracie
Cindy Nash
2 years ago
From making a service appointment online(and actually getting the day and time I desired!), to the warm welcome and professional , same-day, service, I was duly impressed. Being 1) new to the area, 2) wary of literally EVERY repair shop, 3) prepared to feel talked over or dismissed, 4) a “new” owner of an older(albeit gorgeous) Jaguar Xk8....I was pleased to feel that I was a valued customer. Dana made every effort to keep things going smoothly and facilitate a simple, but important to me, repair. All in all, a very positive experience.
JOE MENKYAB ABA
2 years ago
Sorry to say service was incomplete vehicle did not get repaired for why it went in I was promised a loaner car and told they had none service technician did a incomplete job hopefully I will not have to go back to them
Saneel Linkh
2 years ago
Took my Defender 90 in for some service items. Issues promptly addressed and fixed same day! Amazing service as always
Michael Warner
2 years ago
This was an absolute amazing experience at Neillo Land Rover in Rocklin. As buying a car never seems to be a fun experience, this beyond exceeded my expectations. Paul and Brandon were great at getting the price and financing, and Austin did a phenominal job helping us decide on the right choice. There was no pressure and the experience had us leaving with a new car and a new sense of enjoyment from the experience. Thank you Neillo team, we will be back for our next purchase!
Jeff Cook
2 years ago
Service folks are easy to work with and attentive!
Brigitte Rumie
2 years ago
Great Service. Robert kept me informed and was very helpful.
Debi Ogg
3 years ago
The staff at Rocklin Jag-Land Rover were excellent. We were looking for a hard to find Range Rover with specific options, and they did a great job keeping us aware of availability, and eventually found exactly what we’re looking for. Adam, Brandon and Kyle were all helpful, friendly and very customer focused.
Jodi Johnson
3 years ago
Love the new site. My service appointment today went very smooth. It was fast and easy. Dana was very nice and helpful. I will definitely schedule my next service here.
Jayne Miller
3 years ago
This was one of the worst experiences ever . From the estimate of time to do the job to mistakes on the price. Initially text o me off by $600.00 more I owed to advising me payment could be made over the phone when in fact it can not.
Jeff Clark
3 years ago
This was a completely different car buying experience. Very professional and no high pressure sales. Treated with total respect and dignity, in fact I felt like I was meeting with a group of colleagues who were trying to help me. All car buying should be like this. I will not want to shop elsewhere.
Demetrio Cardenas
3 years ago
Everyone at land Rover Rocklin is awesome. Great service, friendly, and extremely helpful. Of particularly mention, "D" in the service department, she took great care of us and ensured my vehicle was properly diagnosed and covered under warranty. Also had a chance to talk to sales and look at some vehicles, no pressure, no hassle, honest and overall good experience.
karyn 25
3 years ago
Good 7500 service. Thx D and Andy. Courteous. Nice Discovery for my day loaner. Will use this location again
MELIAS KITCHEN
3 years ago
Great service and wonderful associates. Got the entire process done in less than 2 hours. ????
Najodh Singh
3 years ago
Excilent service ,nice staff with positive energy
Teri Billings
3 years ago
They did a good job but it just took a little bit of time to get the part.
Alex Ayala
3 years ago
As always thank you for the great customer service. By far the best dealership I have had the pleasure of doing business with. Staff is welcoming and very knowledgeable in the Jaguar/ Land Rover brand. If you need your Jaguar/Land Rover serviced ask for D she is the best and will take care of all your concerns ????
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Business Hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Closed
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