177 reviews
All reviews (177)
Yelp (28)
Google (149)
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Chet Overstreet
2 years ago
Good place to go for your pets needs but they are a little bit expensive
Marlene Corey
2 years ago
Always helpful service & knowledgeable employees.
Imelda Hutiron
2 years ago
Excellent variety of Birds toys, accessories and avian food. Best show of Birds.
kathleen smith
2 years ago
I've been to 3 Incredible Pets, they hire great people. Kathleen in the Grass Valley store is extremely knowledgeable and very friendly.
Afton Swesey
2 years ago
I have had a rough few weeks getting my new fish tank up and running. The staff have been so kind and Knowledgeable. Also, they have taken the time to explain and teach me what I need to know and they've been happy to do so. I really appreciate their help.
Cameron Burnsed
2 years ago
Informative staff greet me with a smile every time and they have all of my pet needs that ive needed so far
Cherry Edwards
3 years ago
Used to love this place. They will not allow you to bath your dog if it has been sprayed by a skunk within the last 30 days!! That's the main reason the dog needs a bath!!!
Halie Weber
3 years ago
I only shop here for the single packaged aqueon filter pads but if course I check out the animals in a pet store. The last time I visited was disgusting. Animals were crammed into small spaces with other cages available and the fish had noticable diseases. It was very uncomfortable in the pet area. I usually stay away from that room when I shop here.
Jennifer Rousseau
3 years ago
They were very helpful when we were looking for vitamins & CBD's for our fur babies!!! Nice people
Theresa Avila
3 years ago
The staff is very helpful and friendly. It is stocked with everything you need and want for your pets. Prices are very good ????
Elizabeth Escobar
3 years ago
I really like the customer service here every single employee that worked here asked if I was doing ok, if I needed any help, what I was looking for. I was just in the store to keep cool with my kitty while waiting for my appointment with the vet clinic. I’m definitely gonna shop here next time for supplies.
Laurie Puglia
3 years ago
This is an awesome place and Shawn rocks!
Tojan Smith
3 years ago
A very resourceful pet friendly store. Always usually fully stocked with every pet essential that you need. Nicely priced and would recommend.
Blake Cochran
3 years ago
Great place!!! I wish my doctor would let me work. Amazing people ????
Christopher Berry
3 years ago
Great inventory, good prices, excellent customer service. Animals are always healthy and well cared for.
Samuel Berry
3 years ago
15 cent endler guppies! Fair selection of fish and plants.
Lawrence Peakoff
3 years ago
Yes my baby marleau needed chewy toys!
Penny Thompson
3 years ago
Great pet store. Recently wanted to by a bird. Sean was incredibly helpful and even came in on his day off to make it happen. Above and beyond the call.
Mara Luv
3 years ago
I just called them and they hung up on me for the no reason and was rude on the call, did t even ask if I needed anything else.
Mike Johnson
3 years ago
They have hummingbird food while some of the big chain stores don't.
Mitzi Garnett
3 years ago
Good store but it looks a bit tattered. The young lady was very determined to be helpful and definitely engaging. I prefer the Grass Valley store but this was accommodating
brian smith
3 years ago
The only pet store I go to cause they are very helpful.
Janine Alameda Sinkey
3 years ago
Quality brands and great service.
Tom Rousseau
3 years ago
Had what we needed Friendly staff
Wheeler Edwards
3 years ago
A great selection of pet related products as well as competitive pricing. we utilized the opportunity of the self-service dog wash facility. Fantastic setup.
MI
3 years ago
Friendly staff and they had what I wanted.
Merva Stallions
3 years ago
Our favorite place for pet food ,toys, and all pet essentials
randy chapman
3 years ago
Close by and usually not too busy. Good variety of dog and cat foods
Ray Mathews
3 years ago
The service is ok. Went in to buy some goldfish ( but for the second time) they didn't have any. The first time they didn't have any, but said to come back in a couple days and they would. That didn't happen! I don't feel that the employees have any good knowledge of what they are selling. Especially the gal that works there ????????. I wonder if there are any other pet stores in the Auburn area?
veronica neill
3 years ago
Helped with purchasing pine cedar cat litter
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Business Hours
Monday
9 AM - 7 PM
Tuesday
9 AM - 7 PM
Wednesday
9 AM - 7 PM
Thursday
9 AM - 7 PM
Friday
9 AM - 7 PM
Saturday
9 AM - 6 PM
Sunday
10 AM - 5 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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