First-Col Pet Salon Arcadia, California

187 reviews

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Reviews: First-Col Pet Salon (Arcadia)

All reviews (187)

Yelp (147)

Google (40)

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Joe Llamas

3 years ago

I love this shop and so do both of my Chihuahuas

Chi A

3 years ago

They treat my dogs as their own. Knows my dogs by names and know their preferences. I am so fortunate to find this place :)

Scott Reimers

3 years ago

The owners are very friendly. They spoil our dog. He always comes out feeling soft and smelling wonderful. We like they they style him. Their prices are reasonable. They will even brush teeth if you ask.

Kevin Gambrel

3 years ago

Very good work at very reasonable prices. We take our Shiba in every couple of months for a bath, nail clipping and anal gland expressing. The work is always good. As of March 2021 they charge $28, plus a nominal $5 surcharge if our pup is in Hairpocalypse mode (excessive shedding which happens about twice a year). The speak japanese as well as english. Small family business.

zenaida “Zee” gonzalez

4 years ago

Good family business for your fur baby! Highly recommended!!

Ka Lai

4 years ago

My dog has grooming more than 10 years.

J P

4 years ago

owner and her son are always friendly and do an amazing job. fees are low.

Cheryl Gasparini

4 years ago

I have been taking my daughters Chihuahua Poppers for years here and have been so blessed to have found such a wonderful kind professional and not to mention excellent grooming skills with over the top customer service...I have brought Poppers in many times no appointment late in the morning and they have never turned me away..I also have a pit bull Colt who is very dog aggressive, multiple skin issues and they have set aside time after hours to trim his nails for me on many occasions...I will be a customer of theirs as long as I own dogs!! ????

Diane McRiley

5 years ago

son and mom are wonderful with animals. I had a King Charles Cavalier and they groomed her for 12 years. Good service, happy faces

M A

5 years ago

$45 full groom of medium hair pup, owner operated and very sweet

James LoCoco

5 years ago

There are few small businesses left where you can go and get the kind of customer service and sincerity like you will receive at First-Col. Marsh and her son Ben do a wonderful job with our animals, are always accommodating, and deliver a great product for a fair price. You win’t be disappointed!

That Guy Gabe

6 years ago

Always excellent with out dog

Destiny Boyd

6 years ago

I ask for a trim for my dog and its was going to be $30 but when I return. I ask for a trim but she was shaved NOT trimmed. And it was 60 degrees here outside. My Dog is full blown terrified. Plus she was limping. She was NOT limping when I brought her there. She was wimping like she has never wimped before. I will Never and I mean NEVER EVER take her back there again. They are evil cold hearted cold blooded monsters who pray on pets and pet owners and abuse our babies/pets. I will never ever go back.I gave one star but I want to give 0 stars. But it wont let me.

Pooria Darya

6 years ago

We’ve been to this place multiple times and have received great service and grooming is fantastic. We’re going to return over and over again. Definitely give it a shot. You won’t be disappointed.

Daniel Fox

6 years ago

The workers here are wonderful. The owner always remembers my dogs and me, and it's apparent that she and her son care for them. The first time I came in after one of my dogs died, she asked by name where the dog was and offered condolence when I told her. The washing and grooming is top rate, too! None of the nicks we saw when we went to other boutique places or big box stores.

Boris Blanc

6 years ago

Ben and his mom run a great place. I have brought Labs, Boxers, and Bulldogs there over the years. Lots of dogs, lots of years. Never had a problem. I always make sure the dogs have done their business before we arrive, but there has been the occasional Code Brown. S**t happens. No one has ever asked for more money. Also, I have watched them groom small dogs, and have never seen any of them shaved or shaking. Nor have I seen any abuse towards animals. If anything, its the Asian customers yelling at them for insignificant things such as switching collars between the owners two dogs. The affluent Asian people who bring their dogs there seem to think they can talk down to these people and verbally berate them. Its not the Ritz, but its a solid place that will do whatever you need. Just be friendly and ask. Rude people leave 1 star.

Mar Do

6 years ago

This place sucks! I took my puppy here and she had a cut next to her neck. The monster that brought her to me gave me a lame excuse that she was too wiggly, what in the world does that mean.. TOOOO wiggly, she's 4 months old and the sweetest little puppy, she's very calm wherever she goes or wherever she is at, but they over charged me cause supposedly she was too wiggly. NEVER EVER WILL I GO BACK TO THIS PLACE. I found a nicer more pet friendly groomer a bit further but at least my baby girl is happier.

matthew J.

6 years ago

Great place I have been taking my dogs there for years and they always are happy to see the groomers.. keep up the good work. PS I love that you give the animals treats when they leave... ????

Wing Chau

7 years ago

Friendly staff providing great service.

will chris

7 years ago

Next time you will think twice before you abuse an animal and his owner.

Rossy Vy

7 years ago

They are kind to people and dogs/cats who are easy to handle and terrify other owners and pets whom they don't like....

pink rainbow kennelz

7 years ago

Did any 1 call better business Bureau I'm shutting down shop if disrespected & if my dog comes back shaved and shaking Any 1 who writes a good review is paid or family

Latis Lynn Perkins

7 years ago

Very fast, very nice and very inexpensive service. We got the full grooming service with a gland check; it took 15-20 minites and was only $25. Our dog is normally quite fussy and hyper, but when I came to pick her up she was so relaxed and zen.

Chloe L

7 years ago

Poor service, people I know have terrible expirences here as well.

Brandon Brown

7 years ago

i wish my dog bit you

It’s Gio (Gio)

8 years ago

Not a good place at all unless you want your pet to be scarred. Animals need to be cared for. Just because the dog came back the way you wanted them to doesn't mean they were treated fairly. Keep the emotions of your pet in your mind. Anyways, these people did not provide the correct service that was asked of and instantly was told to pay more than the original price. I don't know about these other people who say they've been coming for years..(maybe that's why they treat them better. It's because they'll stay.), I've heard around also that businesses pay others to positively review their business. I wouldn't trust reviews most of the time. Please find your pet a better place to be groomed. Consider their well being.

Zan Cross

8 years ago

Publically harassed a customer. He got yelled at repeatedly. Shaved the poor dog bare, visibly terrified. Demanded customer pay double than the original cost of 35 dollars initially stated because dog was harder to groom. Worst buisness.

water

8 years ago

Please don't ever come here.

swag swig

8 years ago

They are rude and very disrespectful to their customers and clients(the pets or as most would say, fur baby) they harassed a customer in front of my mother and demanded the poor guy to pay extra! They scared that poor guys dog so much it's amazing they are still in business. My mother will not be coming back to this place as she is scared her dog will get hurt. Please find another place for your pets.

Nick Smith

8 years ago

the owners cussed me out after they tried to make me pay double because my dog peed on the floor dont bring your dog here

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