Dentistry For Animals Aptos, California

They really take care of the pets that come in. The doctor is very attentive and will give you as much detail as they can. They go through the steps, give pictures, and make sure you don't have any questions. The staff here is wonderful and very helpful. Given they are a specialty place, they do typically have a bit of a wait for appointments.

I left 4 messages over 4 days (because no one every answers the phone during office hours) and never received a call back. Their voicemail says to call Pacific Vet for emergencies, when I called them, they say I need to go to Dentistry for Animals.... it's like the Twilight Zone

After being told to arrive early multiple times, I arrived with my senior dog for the appointment early. I was told someone would be out in a few minutes disappointing. After being told they were coming soon, I got my 95 lb. arthritic older dog with pneumonia out of the car so we would be ready after being told they were coming. After 20 minutes of waiting I called them again and was put on hold even though I could see through the window 3 staffers standing talking to each other. I was told the dentist was running late and that "maybe" she would be 5 more minutes. Her description did not match it being only 5 minutes more. I had tried to explain to the person about my dogs health issues. She was completely uninterested in hearing the details and abruptly ended the conversation by saying the tech would get all that information. The person said I could "just reload my 95 lb" ill dog back into the car and wait. My dog has to be carefully lifted in and out of the car. There was no place outside to sit for either if us. Putting him through being lifted with painful hips and spine is not something to do multiple times as a result of their lack of communication about how late they'd be. Their clear lack of knowledge about how much longer it would be, after all the instructions to me to "be early", combined with my dog getting some kind of asthma attack while outside there and being allergic to something there, made me decide to stop the problems and reload my dog and take him home. Since the drive is an hour each way, between prep time and waiting time, half a day of my time was wasted. After that experience I got a call from a person saying she "understood I was unhappy". She said she was trying to work with me just after telling me they "couldn't" refund the money they forced me to pay up front just to be able to make an appointment initially. I had a difficult time trying to understand how that was helpful. I'm waiting to see whether that money will be refunded since I received nothing of value and my dog put through a very rough time for nothing and a half day of my time wasted. I had been trying for months to get my dog in and this was very disappointing. Hard to understand the justification to keep $165 after going through this when the dentist wasn't even available at the agreed time.

Expert staff with a great support team

My dog seemed well taken care of. He's resting right now after a lot of work on his mouth today.

Great staff with excellent service and friendly faces

Called Wednesday trying to get my cat in for an emergency appointment, they were able to fit him in but told me I had to travel down 2 days in a row (a total of 8 hrs) and needed some last minute items which was going to be cutting it close, decided to cancel. Aside from a snag towards the end, it went smoothly. I appreciate their efforts to try and squeeze my baby in.

Dr Force is the best

Dr. Force is a very kind person. She talks to your pets as if they were her own. I completely trust her with my cat children. Her work is detailed and comprehensive. I highly recommend her.

What a great experience!! My Chiuauaua has awful teeth and it's been hard to find someone who will see her. I was expecting to pay a lot more for her condition. The staff treated her so gently and really went above and beyond for this terrified pup.

They are very kind and professional. Services are not cheap but that is probably to be expected