West Main Animal Hospital Alhambra, California

157 reviews

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Reviews: West Main Animal Hospital (Alhambra)

All reviews (157)

Yelp (106)

Google (51)

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Jenn C

2 years ago

Dr. Frics is Amazing! He is always kind, patient, and thoughtful when working with our pet. Thank you.

teresa hernandez

2 years ago

Love this place, everyone is helpful

Rett Comer

2 years ago

Thank you, thank you, thank you! We had what we thought was an emergency with our 9 yo Boxer. Not eating, stomach gurgling, and some other gross things. We previously had a Boxer that had some of these symptoms, and it turned out to be cancer, so we were freaking out. Turns out it wasn’t as serious as we thought. A few days earlier, we called just about every Vet in the San Gabriel valley, and none of them could see us. The soonest any of them could see us was 7-8 hrs. We would have to wait there in line, and they couldn’t even guarantee that we would be seen. Most of them told us flat out couldn’t see us at all, or we would have to make an appt for next month. Not sure why, but we totally forgot about West Main animal hospital, even though I pass by it daily on my way to work. Well, clearly we saved the best for last! They managed to get us in because of a cancellation on the same day. They seemed really busy, but we’re very attentive to our needs. We filled out some quick paperwork, and in we sent our beloved boxer. Because of Covid, they’re keeping people out of their office, so we waited outside. During this time, they called me several times for questions, and to keep us informed as to what they were doing. I thought they should do X-rays, and they told me that they don’t think it’s necessary, and I should save my money. They did some blood work, and a urinalysis, gave her a vitamin shot, and me and the pooch were on our way. They said they would have the results in 2 days. I received a call the very next day from Dr Frics, letting me know that he believes she has Pancreatitis, because the enzymes were elevated. The treatment would be some antibiotics and a follow up in 3 weeks. It’s been a few days and she seems to be back to normal. Thank you, Dr. Frics, Gracie, Misty, Roxanne, and I know I’m forgetting a couple more. You guys are truly a class act!

John Perez

2 years ago

Very good service. kind staff even in those difficult moments

Bev Mitchell

2 years ago

We have been taking our family pets and rescue dogs to West Main for over 15 years. The entire staff is like our family. They respond to all of our concerns with compassion. We are extra grateful that they have been able to serve the community and us even during COVID. In addition, we have used Cindy Wood several times for consultations, and WOW, she is the REAL DEAL.

Michael Coleman

2 years ago

Finally! After 3 years of trying to find a vet office that actually cares about our dogs we finally found this amazing place. We have had terrible experiences in the past with service, up charges, lack of communication, and general lack of compassion from 3 previous vet offices. West Main Animal Hospital goes above and beyond to make sure we are informed and comfortable with all procedures and info as treatment occurs. Costs of procedures are explained beforehand and they are even accommodating to payment plans for high cost procedures. During this difficult time, they are able to make time to provide personal care and attention while maintaining appropriate Covid-19 protections. I cannot thank them enough and highly recommend this office to anyone that has had similar experiences!

Bobby Avinger

2 years ago

Excellent staff, they took great care of my Yorkie...

chanel3316

3 years ago

Been a customer for over 30 years..... Pre Pandemic, appointments were timely, (give or take 15 minutes) Now, Post-Pandrmic the wait time is getting longer, 40 minutes to one hour and that it with a scheduled appointment of six weeks. What is not acceptable, we are in our our cars waiting to be seen. I understand why, but they have no regard to the heat in the cars and pets getting anxious in their carriers. They should scheduled 2 pets and hour to keep a timely scheduled.

GordisBombis (Gordisbombis)

3 years ago

Service is perfect. It feels like the really care for your pets well being

Emmie Goon

3 years ago

I took my cat there cause of a couple of recommendations. They were very caring to my cat. They took the pandemic guidelines seriously. Dr. An was the Vet that helped. I recommend him to care for your pet.

David Mansir

3 years ago

Dr Frics is an old fashioned Vetrinarian, and I mean that in the best possible way. His compassion for animals is amazing and his staff reflects this. I highly recommend West Main Animal Hospital

Luis Frausto

3 years ago

West Main Animal Clinic is the best animal hospital around. The doctors and the staff are the best and friendly personnel around They have great customer service. I've been taking my puppies and dogs their for 20 years and I've never had any problems nor complaints from them. I reccomand anyone with their new puppy. This place is the best.????????????????

Gracie C

3 years ago

First time coming to this clinic and the visit was great. Staff was really nice and caring. Dr Frichs was so sweet and compassionate with my little Charlie (mouse). He addressed her by name and explained what was goingon. Unfortunately, there is nothing that can be done for her tumor and he just reccomended to enjoy her for the remaining time she may have with us. He answered all my questions and really cared. I would definitely reccomend him for any of your furry pets, big or small ????

Eric Gow

3 years ago

THEY ACTUALLY CARE!!! West Main Animal Hospital is full of little surprises that let you know they care about you and your pet. There are several parking spots in the back as well as parking along the streets leading to Target. I came in for a visit after having a TERRIBLE experience at Temple City Animal Hospital. This was a completely different experience and the difference between a good business and bad one are painfully clear now. West Main scheduled me for an appointment and a representative came out immediately to welcome my pet. The doctor called and knew exactly what he was talking about. He addressed our pet's specific concerns and was open about what tests he thought were necessary and which tests were not worth the $$$. In my opinion, these are the exact things I look for in a Veterinarian. The appoint was on-time, efficient, and had real value! STOP READING! SPOILERS AHEAD!! To put a bow on the whole experience, they returned my puppy with cut nails, a fresh scent, and a cute little bandana! They included a lovingly-made, well-thought out informational packet for my new puppy! A week later, I received a little card in the mail! It is abundantly clear to me that West Main Animal Hospital CARES A LOT about their business, their clients, and... OUR PETS!!!

Jamie Spidle

3 years ago

Friendly staff who obviously love animals. Parking is in front on the street or there is a small lot around the back. They will talk over options with you for how to treat your pet's condition. They are not inexpensive, but they give excellent care.

Gayle Oswald

3 years ago

Dr. Frics and Dr. An and their great staff take very good care of our two goldens. They are also great about educating us and sharing the latest research. The whole team is always caring, friendly and very helpful. We do pay more than at our previous vet but the level of care makes it worthwhile. They also process your Trupanion insurance which has been a huge help in offsetting some of the costs.

Ellen4Birds

3 years ago

Dr. Frics and Dr. Ahn are an absolute pleasure to work with. They’re very professional, knowledgeable, and on top of all the advances in veterinary medicine. If they can’t treat it, they’ll responsibly refer you to a specialist. They treat you like family and your fur babies, feathered or scaled, too!

Christina Mercado

3 years ago

Couldn't be more happier with West Main...took very good care of my babies. Today I had to say goodbye to my senior cat and even though it was painful for me they were there for me emotionally. Such great caring staff.

Jennifer Valenzuela

3 years ago

We used west main as boarding for our puppy Bailey. They were understanding with us being nervous about him staying there. First time boarding him, we called everyday and they gave us great updates. Definitely would use again!

Jessica Chow Keith

3 years ago

We were first time clients and now this is my permanent Hospital for my Malshi(Maltese-Shih Tzu) puppy! Dr. An is so nice, respectful, attentive, professional, beyond what I can describe. He always makes sure he can get all your questions, there’s no rush and Dr. An makes you feel like you and your fur baby are truly cared for. An amazing hospital with amazing receptionists, technicians and of course Dr. An! I’m a Vet Tech myself and I definitely recommend West Main Animal Hospital for your fur babies! Thank you so much! They are COVID safe and professional.

Tyler Rabbit

3 years ago

These folks have been my family vet for two generations. They are simply the best!

victor barajas

3 years ago

Great vets and support staff. Strict curbside protocols so be prepared.

Victor Liga

3 years ago

This is my second time taking my now 8 week old kitten meowscles, and all I can say is how amazing the people are who work here. The doctors and staff love animals just as much as us and really make you feel like they care and worry. I wouldn't take my kitten any where else you can really tell there not here for the money, they are here for our little friends

A B

4 years ago

I love the care and attention my pets received at this place. The vet and staff are awesome!

Al Calderon

4 years ago

BEEN TO QUITE A FEW VETS IN MY LIFE. TO ME THE STAFF ISN'T VERY FRIENDLY. BUT DR. FRICKS IS GREAT.

Aracely A.

4 years ago

This is one of the best vet places for animals that I have ever been to. They are kind, compassionate, and very polite. It's difficult to find places that see rabbits, so this place is perfect. And the doctor here is very nice and funny, they have a heart for animals here and they truly do care. It's a bit expensive for me at least but it's worth every dime.

Art Saucedo

4 years ago

They're always great (kind, loving & caring) to all pets & customers

Cali N

4 years ago

Hit or miss for service and information and pricing

Christina Duran

4 years ago

Nice people. Took care of ???? Thanks

Gilbert Estrada

4 years ago

Fair prices, good location, Dr. An is very knowledgeable and excellent vet. Really knows how to treat dogs and cats. The staff is also very nice, helpful and friendly. Would definitely recommend this animal hospital.

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West Main Animal Hospital, California, Alhambra

2216 W Main St

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