Pet Food Express Albany, California

The staff here are the most kind and helpful out of all the pet food expresses in the area. Though all of them hire kind people.

Let me be clear, I don't like dogs. I think they're slobbering poop machines and attention hogs. But, my wife loves her dog. So, this location is near my work and I needed to pick something up. The staff was ridiculously cheerful and helpful. I think they really like their jobs. They had treats ready for the dogs. My only complaint would be that I didn't get a treat!

Good clean location for a dog bath.

Staff is super helpful, friendly. Love the buy three get one free deals

The folks here are always helpful.

My dog Penny loves Pet Food Express. The staff is friendly and they only sell high quality products.

Nice people run the place. WAY better that Petco in El Cerrito. Better selection. Better deals. Petco is a disaster. Pet Food Ex has got my business.

Great place to stop and get things four your pets Great staff good selection all and all good place

the staff here are hellllla nice and answer all my questions with patience and expertise

Excellent! Staff was helpful, knowledgeable, and friendly.

Great service! We brought our dog here just minutes after adopting him and we got help with every single item we needed and they assured us we could return or exchange anything our new pup doesn't like.

Used the dog wash. Area was clean and staff was friendly

Great place! The workers are super knowledgeable and always willing to help with food and toy suggestions. I always end up spending more money than I intend to when I visit since the store has tons of great pet supplies.

For your dog and cat needs, Pet Food Express has a great selection, good prices, and the organization makes it easy to find what might work for a fussy old cat. The best part, really, is the staff. They've all been super helpful, knowledgeable, and had great suggestions of what might work often based on experience with their own critters. I found this true at both locations I frequented.

This is one of my favorite of all the staff is very friendly and helpful and they have really good merchandise they're more than willing to help someone if they have any questions it's a wonderful place

My Sr cat was losing wt fast. I called up the shop and asked if they had anything high protein/high calorie. Not only did they pull the cans for me but went over them with me. A week later I have a heavier Sr cat who is happy with her food. I am a customer furever. Thank you so much for the help!

Always stocked with healthy cat options and kind, personable staff.

Highly recommend this store for the super nice and helpful staff! I am a new parent of a big dog who is scared of water. I tried multiple times at different days and had challenges getting him in the bath station. The staff were always warm-hearted and provided me a lot of advice. Today I stopped by again, Lindsey was very patient, friendly and helpful. We finally got the dog ready in the bath sink around 6:45pm after spending 45min comforting the dog and getting him emotionally ready. We were a bit stressful. Lindsey stayed with us till passed store closed time, brought us extra towels, and !never pushed us. We left around 7:20pm. Lindsey still need to spend time sanitizing the sink. We were so touched and so grateful. Definitely recommend this store.

First time here since its opening. Great location and nice staff, took my dog a bath here. No problems. I recommend to anyone who lives close by.

Helpful, solved a long time problem.

Great food selection for different animals, a self-service dog wash and nice staff.

It's ok. Staff is a bit rigid &wouldn't offer me a discount on their pet wash even though I lost my token & had a receipt. They don't carry strollers for pets because they don't have the space & they had a 15 minute wait to use the pet wash... But they were nice & sent me a text to notify when there was an open space to wash my dog.. All in all I'm happy with their services so far & will probably come again. Oh and their location is right off the main road & convenient. I love Albany ????????.

Yessica is always a great helper!

Petfood express is a major contributor to many animal rescue groups and also have great stuff. Buy 3 of something get the fourth free. Nice helpful employees

I came today to get some cat food and one of the employees was really helpful!

I love this pet store in albany. My dog lives all the different types of treats and they have goat milk. My dog Bow got kicked out of the del norte san Pablo store. My dog has bad aniexty so he's very afraid of people.

Great store with helpful staff but little bit expensive

Good service and high-quality products. Might not have the same brands that you’re used to.

Great service. We got the best dog food ever ever.

The staff is always super friendly and helpful here.