Daffy's Pampered Pets Surprise, Arizona

42 reviews

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Reviews: Daffy's Pampered Pets (Surprise)

All reviews (42)

Yelp (7)

Google (35)

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Loretta Benson

2 years ago

They've changed the name, but still fast, courteous, professional service!!

John Putnam

2 years ago

They did a great job with Loki he looks so handsome. Highly recommend

Jennifer B

2 years ago

My dog Bailey enjoys coming here! The staff is very knowledgeable and very loving towards my dog which is important when you’re leaving them with someone you don’t know. I trust in them with my pet. Anything I ask they will do including teeth brushing! We love this place because we know a great job will be done ✅.

Jaimie Neuman

2 years ago

I will definitely be back. I moved here over a year and a half ago and this is the first place I've found that actually followed my instructions even though I wanted her cut different from her 'breed style'. She's pretty and she slept the rest of the day. Knocked out.

Mina Robinson

2 years ago

Excellent customer service very friendly. The groomer did an amazing job on our dog. Definitely will be returning

Samii Porras

3 years ago

I recently moved to the area and this was one of the first places to pop up. They were able to groom both my dogs within a week which was nice. I get there and the lady that's back there is yelling at dogs to stop barking. When I got back my dogs looked nice but my issue was when they saw me they got excited and started barking. The same lady had smacked her kennel and told her to hush! She wasn't very patient or kind to the dogs that all seemed anxious. I won't be back just because I want someone who is going to be patient and kind with my animals especially since one of my dogs has separation anxiety and yelling at her only makes it worse.

Lina Wareham

3 years ago

Oh love this place for my fur baby! Mike Great customer service and Dina takes good care of my baby ❤.. Shes just perfect every time ????

Purple Ivy

3 years ago

Under new management! They ruined my dogs nails. Sent her home bloody. When I called to discuss the guy put me on the phone with the groomer Kelly. I explained my concern, she got mad and hung up on me.

iggy notjigguh

3 years ago

Horrible experience and rude people. My dog was frightened and in pain. Paid almost $100 for my dog to be cut horribly and blotchy.

Doreen Mohr

3 years ago

This was my second time and my last time there. They did a horrible job on my dogs nails, I had to say something and have them done again before I left. Plus it was $15.00 they charge an extra 5.00 for the drumel to smooth the claws after clipper. There are other groomers I will go to from now on.

Danielle Glover-Woods

3 years ago

The staff definitely pays attention to detail. They are kind and caring.

H B

4 years ago

Cathy is the best! She treats our pups just like family!

Daniel Dougherty

4 years ago

The first few months all was well with the grooming of our pom. Then, we started to notice him whimpering and shaking on the way to his appointments. We changed to another groomer, and he stopped. He is calm both before & after his grooming appointments with the new groomer. So, put two-and-two together and come to your own conclusion about this place!!!

sheryl calcagno

4 years ago

Do a great job and the staff is nice!

shawnette hansen

4 years ago

Love them! They do a great job and don’t keep your dog for hours in a kennel waiting to be groomed. My dog has anxiety and she is not able to handle that.

Robert dick

4 years ago

Great place with a low price.

Deborah Martin

4 years ago

Amazing groomers, my guy looks adorable when they are done with him.

Jan Bevan

4 years ago

Been there a few times for dogs nails to be clipped and doggie day care. Been happy with everything. Feel they love animals and care for them properly. Only thing is... the hours of operation. Close way too early during the week and weekends. You have competition. Other places near by are open longer....

Jason Peters

4 years ago

The best place in Surprise, AZ to take your dogs for grooming!

Jessica S.

4 years ago

My dog is a pain, she barks and is just obnoxious. Every time they still greet my dogs as if she was the sweetest thing they take such good care of her and she always looks like an angel after their care. Great care & great pricing for your fur babe!

jonathan brewer

4 years ago

Always great service and experience.

Linda Wood

4 years ago

Love this place best prices ask for denna

Lindsay Harden

4 years ago

We use to take our dogs to Pets Club but they closed the location I used. Then tried a different place and didn't care for it so now we tried Daffys and we're so impressed!!!! We took 2 Goldendoodles and a Yorkipoo and they exceed our expectations. They are reasonably priced, kind and followed exactly what we wanted done to the dogs. This will be the only place we use now. We're very happy and comfortable leaving our dogs in their care. I highly recommend Daffys.

Melanie Ponsford

4 years ago

I have taken my dog Zoey there for the past few months, I wasnt honestly thrilled with the groomers, kinda gruff with the animals, but did a decent job. The biggest reason I kept coming back was kathy the owner! She was very caring! She had since sold the business and I went today and really honestly didn't want to leave Zoey there!!! Basically threw her in the kennel ,left her crying!!! At least try and care about these dogs, they ate family to us!! And new owners not so friendly!!! Wont be bringing her back! I should have not even left her there, felt uncomfortable ????

Mona Vera

4 years ago

Shelley always takes great care of my maltese, and the owner of the place is always super nice and caring! I have even used their dog daycare service as well!

Rodolfo Rodriguez

4 years ago

Been going to this location for almost two years. The last two visits for a simple nail trim were bad experiences. Two visits in a row with different dogs they didn’t trim their nails correctly causing my animals pain. They have seem to lost their touch there. Will not return.

Whitney Wood

5 years ago

Love them they are soooooo good with my poodles I have a 13year old and a 2year old and they have the patience and experience to to handle them both

Tim Tomblin

5 years ago

Friendly staff but felt that they did not do a proper job on trimming my dog's hair

Paul Mancha

5 years ago

I have taken my dog there three times. The 1st time I picked gim up, he had a cut beneath his right rear leg (loose skin area). When my wife called to inquire all sge received were excuses. 2nd time we took the little guy he had a reaction to something in either the shampoo or fragrance. Realizing this was an honest mistake my wife called to advise "Allergy sensitive". The 3rd and Final time we brought him for a grooming, they were reminded of allergy. Aparently they didnt care. My poor dog came home scratching, shivering with pain and is now loosing hair on his back. Calling them does nothing as all we received were excuses!!! Not even an apology! If you feel about your animals as we do...DO NOT TAKE THEM HERE!!! Everything is good until a mishap happens.Ok

Kathleen Beck

5 years ago

Good people, my dog always looks great and loves going to see them.

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Daffy's Pampered Pets, Arizona, Surprise

15601 W Bell Rd

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