Banfield Pet Hospital Surprise, Arizona

110 reviews

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Reviews: Banfield Pet Hospital (Surprise)

All reviews (110)

Yelp (36)

Google (74)

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Nijera Wildman

2 years ago

I like coming to Banfield to bring my dog here and get him taken care of. The staff is always friendly, knowledgeable, and caring. You can bring your pets here for preventive care, shots, medical attention, and much more. I highly recommend Banfield Pet Hospital.

Neva Saenz

2 years ago

We only trust Banfield with all 5 of our babies; 4 dogs & 1 cat. The Dr's & staff here are kind & caring & I've been taking them all here since our oldest was 4 months young; he's coming up to 7 yrs old in March! They are wonderful would recommend them!

Karen Herrman

2 years ago

They really care about pets.

Cindy G.

2 years ago

Today was Roscoe's yearly check up and all went well. The people were very friendly that took care of Roscoe. The vet came out and spent time with us and answered all our questions. We got prices for their wellness plans and I'm very satisfied. Friendly staff, clean area!!


2 years ago

First cost no way, this will not happen again just over $4.03. Size of Hot fudge Sunday, best way to accurately describe it I had to put my eye glasses on to verify what was in my hand...

Justine Cervantes

2 years ago

We have been taking our Weimaraner, Diego here for little over 6 years. We have the Wellness plan so they send emails, texts and phone calls to remind you when the 6 mth well visit is due. I work at a human pediatrics clinic and I always make a joke at work that my dog is up to date on his well visits but my kids are not for their yearly exams. One reason being is that most healthcare offices do not take the time to notify parents and patients when their well exams are due. But a veterinarian does yep Banifield does to me that means a lot. I promise you I pay a whole lot more for my kids health insurance then the dogs by the way. They are always there to answer any questions we have and have always gave the ultimate respect to me when discussing Diego’s treatment plans when he does have an issue ex..ear infections and listened to my concerns about any other issues. Which is more then I can say I even see while working in the human medical field. It is hard to get appointments sometimes and they are booked out for comprehensive exams but is worth the wait. So thank you especially to Dr. Krista Zeien.

Shawn Roberts

2 years ago

Great care, and no wait for our appointment.

M. Sugay

2 years ago

Banfield Surprise is impressive. This is our new location now after going to Dysart who sadly doesnt show care and compassion as this team. From the appt booking I got a positive vibe already to in person mtg. The also met with our dog before appt so he will get to know the tech n get comfortable. Such a caring and compassionate team which we need for our pet.

Jackie Frazee

2 years ago

Take about a month to get in

CJ Hutchins

2 years ago

This is a tough one. I'd love to give them all 5 stars but the way were treated before we were finally seen prevents me from doing so.

Jack Curlin

2 years ago

Timely vet care thanks to drop off appointments and staff who go the extra mile to render excellent customer service and K9 care.

Amber Smith

2 years ago

We have being taking our fur babies to this Banfield for 6 years now. The staff is amazing and they always treat our hyper active pups with care. We took the whole family today including, the cat, and they took very good care of all of them. The family of fur babies needed the works and paperwork updated. In my opinion, this location is the best in the valley and I have lived here for 20 years. I trust that any and all fur babies are well taking care of at this place. Thank you Dr. V and staff for all your care, and especially your hard work! Best in the valley!

Blue Eyes

2 years ago

Love the staff. Dr Forrest is the best.

Dani Kennedy

2 years ago

I love Banfield. I've used them for over 4 yrs. When I took my 2 dogs in together I told them that one got nervous and asked if there was a way to keep them together. They were able to do it and keep them safe. I can always tell that my dogs are happy when they go and happy when they come back. It's also nice that I don't have to worry about paying out of pocket for every visit.

Jan Nivens

2 years ago

The staff at Banfield Pet Hospital were compassionate and took my concerns seriously on our very first visit. They did the tests I requested on my puppy (who was recovering from a serious case of Parvo even though he was fully vaccinated). They are Professionals in every sense of the word and totally eased my concerns.

Juan Carlos Tovar

2 years ago

Great place to take your pets

Joseph Geist

2 years ago

Went in with a friend to put his elderly dog down who was suffering. They made every one feel comfortable great place

Destany Johnson

2 years ago

You can tell the staff care about the animals.

John J Montgomery

2 years ago

First time taking our 11 year old English Spaniel to Banner Pet Hospital (Partnered with Pet Smart). Couldn't have asked for a nicer more professional group of people. They listened to every question and/or concern we had and we're given a very detailed report by the vet of his findings (not an assistant). He took the time to answer any new questions and gave multiple courses of treatment for every condition diagnosed. I would HIGHLY recommend them to friends or family without reservation.

Melissa L

2 years ago

Very nice and caring vet and vet techs.

Shawnathan Bray

3 years ago

The Vets and staff are always professional when dealing with our three pets.

Chris DeCarolis

3 years ago

Had a great visit with Dr. B and his assistant for my old kitty Alice! They are keeping us safe from covid too! And Alice did great. ????????????

chuc murray

3 years ago

My beagle had a neck problem. DR B. Did a great job of finding the problem and a great plan to solve his issues Benny beagle isc12 years old

Jennifer Siefert

3 years ago

Too much upselling here. Way too much.

Val Donner

3 years ago

Made me feel safe having them treat my Grand-Kitty for stress

Antkim Ro (Anē)

3 years ago

Great care for pets and good staff. My baby was taken care of and in a timely manner.

Angela S.

3 years ago

Very nice and caring staff

Ray Beam

3 years ago

In and out quickly. Very courteous


3 years ago

Always so good to my babies but even with the care plans some procedures are just way too expensive. But the care is great

Ralph Cabrera

3 years ago

A great place to bring your pet's very friendly staff

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Banfield Pet Hospital, Arizona, Surprise

13764 W Bell Rd

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