Raintree Pet Resort + Medical Center Scottsdale, Arizona

Great people, our cat has been carefully d for and boarded.

Great service for my dogs!!! The staff is so professional and so friendly and they genuinely love my dogs! I am so relieved to find a place that I trust!!

They treated my dog with care especially when they gave him his shots.

My pup has been going to Raintree for several years - almost daily. At the present moment - I am completing chemotherapy and I must board him 4 nights a month - i do this because they take such great care of him. They always have updates & I can just concentrate on chemo. I really can't say enough about the staff - from Abby Gigi Laura Hannah Lola Alicia & (Bret the outside gal who knows my pup inside & out.) Bret has my 100% trust - as she spends the most time with him. The medical team are simply wonderful & a special shout out to Shantel - she is a dog whisperer. I don't know how she gets him to sit still when he is having treatments. They probably have many Max's. However, they treat us like he's the only one. A great place.

This place is FANTASTIC and really treated my Milli bear with the upmost love and respect. This was my first time boarding her and they were just great. Very attentive when I called to check in and I can tell she had a great time because she came back as happy as can be. I did individual play since my little frenchie is an alpha dog. They are all very well trained! This place wasn't even on my list I was just driving by, found THE place to be. I will also be bringing her to the vet here!

My dogs are always happy while boarding here! Staff is great too! Very clean too!

They give my Sid a lot of TLC, and I k ow he is in good hands. Dr Savard & staff are very kind and caring, I’m so happy that I found them.

Dr. Savard is incredible. His patience, willingness to help and professionalism made us and Ceczar very happy. We will always be grateful. Also special thank you to his staff for their very friendly, efficient and knowledgeable efforts for Ceczar and to keep us informed and calm. Thank you, Ken and Darleen.

The staff are very knowledgeable and personable.The facility is very clean and organized.

Overall I am extremely upset and dissatisfied with my whole experience. From the start I needed to leave town last minute and had no other option but to board my three year carin Terrier mix here. She was a couple of weeks expired on her vaccines so needed to come in and get her vaccines done. Noticed that no cleaning or sanitary precautions were taken when I came in to get her first round of vaccines done on the medical side. And came back the second day to drop her off and more or less had her ripped away from me. Once I received her back she seemed overall happy to be back home. But within 24 hours of being home after two days of boarding she was extremely extremely sick which shocked me and scared me considering she has a full bill if health and had never had any issues her whole life. So I took her back to the medical side and she had a fever of 105 with bloody diarrhea and vomiting and she was extremely lathargic. The vet gave her an IV to bring the fever down and blood panel that was inconclusive. They sent me home with a bag of dog food and no medication or vitamins…… nothing!!! Just a bag of dog food and hope for the fecal sample results!! Paid almost $500 for this vet visit and close to $400 just to have vaccines done and to board her!!They also took a stool sample. Which I’m beyond mad about considering it is 4 days later and have been calling and calling to get my results back and they keep telling me they will call me back; and never do. Her condition got much much worse within 24 hours of visiting the medical side which I then had to rush her to a 24 hour medical care. And couldn’t take her to Raintree considering they are closed on sundays. The new vet was beyond shocked they didn’t give her a simple antibacterial medicine for her condition. She now is coming back to better health. But was disgusted and overall disappointed and the lack of care and concern for my beloved dog that I consider my child. They never gave me my results to my fecal sample; let alone called me and checked in on Peach’s condition. Just surprised me considering she most likely got sick because of this uncleanly medical/boarding facility. She had life threatening symptoms and there was no care at all! If you truly love your dog; do not take them here because floors were never mopped, counters were never wiped down, and masks are not worn by care professionals. Just shocking considering it’s a medical facility in the time of a pandemic. NEVER take your dog here!!

I had surgery on several different yard cats in the past. The work was excellent for neuter or spay. The cats healed well afterwards.

Raintree Pet Resort is the cleanest most organized place I have ever taking Milo. The staff is wonderful and everyone treats Milo like he is part of the family. I wouldn't take him anywhere else and you shouldn't either.

I am a veterinarian, and the practice i work at is about 30 min from Raintree. I had to make a one week trip, and my dog had just had surgery.about ten days before. I was reluctant to even take the trip , but she had recovered completely- and I researched and found Raintree. The receptionists were always very professional and kind. I called once daily to check on my dog. From what they told me - I knew they were seriously taking care of her. They told me some of her personality traits that I had never mentioned. When I picked her up she was brighter and happier than I had seen her before her surgery. I’m grateful to have found Raintree, and will certainly use them again. I will also recommend them to my clients, especially for medical boarding. Thanks to all of you.

Right when we walked in, I knew this wasn't just another veterinary office. You can see that they take pride in what they do with the beautiful, clean, and bright appearance, and the people are friendly and eager to help. Dr. Savard is intelligent, calm, and compassionate, which was great for my cautious dogs. I'm so glad that we found Raintree Pet Resort and Medical Center for our dogs' health needs and now we know of a great place for them to go if we travel and cannot bring them.

I was very disappointed with the service that I got from this place, I have used this place for the last couple years on my dog's yearly check up and shots. Never try out their boarding service, I decided to try out for one night to see how thing working, but I found out some people work there not very professional, not very care about your pet, no one care to ask and explain what their service going to provide to their customer, you have to know what questions to ask the front desk person, and the front desk person has a very uptight face, and not very friendly if you asked too many questions, the front desk person did not care to bother ask you about your dog's feeding schedules, or anything about your dog's life style. When I picked my dog, there wasn't any evaluation notice or card can provide to you to let you know how your dog doing, I am no sure if my dog got to eat his food or got a chance to drink water or not, it is because as soon as we got home, the dog went to looking for his water, and stay drinking his water for longtime, it seem like my dog was lack of water for a while, I was very concerned for a high temperature over 100 degrees, it seem like he did not have enough water in the pet resort at all, he was also look for food to eat, he was very starving and ate a full meal as soon as he got home. No one tell me if my dog eat his food or some thing happened that he did eat his food. we were very concerned the way how my dog got treated in the pet resort. NEW REVIEW to edit the above posted review after the follow up by the business owner Julie, I was very please to hear from the owner who is actually care for the feeling of the customers and the service they provided to the public, Julie has apologized and willing to talk to staff that who wasn't up to the standard of customer service. I was happy in the past when I took my dog there to have shots or checkup. Most of the girls at the front desk were nice and friendly. This time just a bad luck that I came and crossed with someone who has negative attitude. I would like to re-adjust from 1 * to 4****, everyone deserve a second chance.

BEWARE!!! SCAM ARTISTS! Scheduled a check up for my 8 year old lab. She was also due for her rabies booster. She has been seen by many different doctors, we take her health very seriously, as if she was our child. After her FIRST visit with this place, they quoted us over $500, saying she needed to be put under anesthesia for a deep teeth cleaning just "in case" there is an infection. So they wanted to charge us over $500, and put our dogs life at risk with anesthesia, when there is absolutely nothing wrong with her. She does not have an infection, no health problems, and we have never heard from any other doctor that there is something wrong with her teeth. ABSOLUTE SCAM ARTISTS that should be ashamed of themselves.

Called over 20 vets on a Sunday trying to get my puppy in same day or next.. This is the only place that had an appointment next day! Facility is very clean and treat customers well. Bonus $1 exam for new customers which helped alleviate other costs for the day... ALSO NO MASKS and you can sit in the room with your pet unlike other places are still doing.

We are so glad to have found this office. We have not had consistent quality service for our pets since moving into the area 12 years ago. We are so glad to have a place to take our animals where we can be confident that they are getting the best care. The doctor was very informative and spent a lot of time with us so that we can also know how to best care for our pets at home as well as make informed decisions regarding their medical care and treatments.

We could not have been happier finding Raintree to board our cat, Labrador and senior Pomeranian for over a week's stay! The entire staff was so welcoming from the first phone call to when we brought them to their exam/vaccine appointment - we immediately felt comfortable leaving our pets there! All the pets needed updated vaccines and Dr. Savard was awesome in checking previous vaccines, noting the advanced age of our Pom and vaccinating accordingly. All of the staff are very kind and we really appreciated the accommodations to the needs of each pet. We will definitely board our pets at Raintree in the future & highly recommend!

I took my 7 month old puppy to Raintree Pet Resort for a temperament test and her first doggy daycare experience about a week ago. The staff was friendly and explained how her day would go. I called mid-day to check in on her and asked if I could purchase a treat for them to give her. Again, they were very kind and arranged for her to receive a treat. When I picked her up, I received a puppy report card telling me how her day went with some comments from the staff. It was wonderful!

Great place to bring your pet. Staff is very helpful and knowledgeable. Would definitely have my pet stay there in the future.

This vet experience was wonderful. We were very concerned with the health of our Yorkie and they were capable of getting him in right away. Besides being very friendly, they understood our concerns specific to our dog. They definitely made our pet comfortable when necessary.

I trust everyone there with my very much loved animals. They know exactly what they are doing and very professional staff. Thank you for taking care of my babies.!!

Dr. Duffy is amazing! She gets down on the level of our pups and really listens to concerns! She’s not about up-selling. All the staff there are amazing! Our babies are just that and they treat them like that!!!!

My experience at Raintree Pet Resort is great. I would rate this center a 5 Star plus if possible. Jack, my Jack Russell Terrier/Dalmatian mix pulls HARD on his leash from the parking lot car to the entry front door. Upon entry, he stands on his hind legs, stretching as much as possible see who is behind the desk. After the gal rubs his nose, which just barely peers over the counter, he begins to jump vertically to get a better look at who the employee is who will usher him into the play area. I would not even attempt to find another facility to host Jack as an overnight guest or as a 1/2 day play center.

Dr. Duffy and the vet techs there are amazing and so compassionate! I was there today because my 6 year old dog (Pinky) was having problems with her back legs. Dr. Duffy was able to diagnose the problem very quickly. She was very thorough with what was wrong and what needed to be done to help my dog get better. I can't remember the vet techs name (I'm so sorry!) but she was also just as amazing. I have been having a hard time finding a clinic that I'm comfortable with but this is the place for me! 11/10 I will be coming back!

My little Yorkie/Poo 5.6 lb, 11 yr old Comanche who is a rescue always looks forward to his play days at Raintree. I have complete confidence in their entire staff that he is being taken care of the best way possible. They are reliable & responsive, with a warm smile when I entire the front door. Thank you Raintree Pet Resort, Glo Poulson

The entire staff was very professional and genuinely cares about your pet

Quick overview of this review: Great customer service, very professional staff, clean facilities, always on time visits. Reliable and Responsive! My boyfriend and I live in LA but found stray kittens and adapted them here in Scottsdale (Kylo and Loki). We needed a vet that would give them a check up & their vaccines before we headed back home. I'm super nervous about certain vets offices and I like to have staff members who take their time with us and a vet who offers his/her time for us to ask questions. Raintree exceeded our expectations. The staff welcomed us when we walked in and for our 2 separate visits; were able to bring us in to a room right away. The vet was very transparent about costs upfront which I really appreciate. Vets often try to upsell you or sell you on additional products and they were straight forward and welcoming to my opinion. They were gentle with our kittens and asked us a lot of questions which showed me their knowledge and expertise. They also took the time to see if we had questions. For an often nerve racking experience, they made it smooth and easy. They also sent us home with a kitten care package with articles on how to take care of them. A sample of kitten food and a few cat toys. It was such a nice touch. Nothing but good things to say. Raintree even called us a few days later to make sure the kittens were doing well.

This is a fantastic place for your pet. The Vets there are excellent, and explain things thoroughly and answer your questions. Not only that but their boarding services are great and they give the best baths!!