Bell Ridge Animal Hospital Plc and Boarding Plc Scottsdale, Arizona

Tiffany always does a great job with Cali's grooming. Have had great experiences with all the vets too.

Canceled grooming appt twice and didn't call to reschedule, will never bring my animals there again.

We will be changing our vet clinic to Bell Ridge after our experience. We have been loyal customers to Alta Vista Vet clinic for 10 years, and never had the level of customer serivce we received day 1 at Bell Ridge. To start lovely Charlie, answered the phone and could hear the concern in my request ( our kitty had an abcess). She did her best to get us an appointment imnediately, 12:30pm. When arriged about 30 mins early, which they did not have any issues with, took us right back to a room. The clinic from first impressions was clean, inviting and I absolutely loved the floor tiles (puppies & kitties). When we got into our room, they wrote on a little sign "Welcome Lucy" which is our cat's name. I've never seen this done before and found it so sincere. Made me feel a bit more at ease that these people go above and beyong. Next Dr. Starkle, Kara and Charlie all inspected our baby. Dr. Starkle was so pleasant, and you can see how much she loves caring for animals. When it came down to proceedure & paperwork time, there was no pressure or being made to feel like a horrible pet owner if the price was outside of your budget. Once the minor proceedure was complete Dr. Starkle allowed us to come back to see Lucy prior to her twilight anesthesia wearing off. She walked us through the next steps, expectations, and answered questions. But we really valued the behind the scenes look as this is not very common. While they prepped Lucy to go home, we finalized follow up appointments and discussed our other animals. Finally Dr. Starkle called me to follow up the next day (again rare) and addressed some additional concerns I had. Now, our situation may be a little rare as we were in and out within an hour. But hear me out on these key points: *The staff truely care, they are transparent, and provide you with enough information, resources and reassurance so you're not just leaving confused or feeling ripped off. *The facility is clean, organized and maintained. Staff were even sweeping in between visitors. *They listen to everything, lord bless them. We ranted on about who knows what, they were patient, let us speak and made note of relevant items which were realized in their response or how they handled our requests. Overall, if I owned a veterinarian clinic, I would want it ran just like this and with these lovely ladies at the helm. 10/10 without a question.

The staff at Bell Ridge is awesome! The doctors are so knowledgeable and take their time explaining everything regarding your pet. We are so happy to be here and know our 3 fur babies are in excellent hands!! Thank you all for your hard work and dedication!

Everyone at our appointment was terrific! From welcoming us at the door and getting us into the room right away, to going over Toby head-to-toe with a comprehensive exam, to explaining and recommending appropriate medications and treatments for everything the doctor felt needed to be addressed; we had a very pleasant experience and will highly recommend the practice to all our friends and family.

I was a client of the Arrow location for years and had become very disappointed with the lack of customer service over the past year. (They don't answer the phone and do not return voice messages... Ever) I was hopeful that this new location would provide better service and they did NOT disappoint! Dr. Cole was professional and communicated the steps without speaking down to me or trying to order additional costly tests and blood work. Lexi was friendly and showed such compassion and care for my sweet bulldog. The prices were very fair and they followed up with me the next day to see how my dog was doing. I highly recommend this location and am so happy I found you!

Nobody could see buster this morning and I happened to call this location with my fingers crossed and I am very happy that I did! This was the most seamless and disarming visit I have ever had with my dog anywhere. I genuinely felt like Dr Duke Cole cared about my dog’s wellbeing and made sure that I was comfortable and aware of everything being discussed. Similarly, the technician, JJ, was just as thoughtful and thorough! I really appreciate this expedited appointment!

My 3 boys are not exactly thrilled about the whole vet experience. My small herd of chihuahua's quickly becomes a pride of lions the second we approach the building. Through all the barking, rolling, pulling, growling, peeing, thrashing, scratching, excaping, and whatever else my boys throw at them, the staff has always maintained composure and compassion. Regardless of my pets behavior they still show me respect, openly communicate with me and my husband. We are always up to date on the heath and well being of each dog as individuals, we're sent reminders of vaccine boosters and appointments, they inquire about how they're doing after being seen and even get acknowledged on their birthdays. They communicate via phone, email, and/or text. They truly love animals and I trust that.

Dr Johnson is amazing! Everyone is so helpful and friendly. We always take our pets to your clinic. The care we receive is exceptional and we always request Dr Johnson. Her love if animals is shown in her kind spirit and loving hand. We consider her a part of our extended family. I recommend your clinic at every possible opportunity. We are so grateful for the caregivers at Bell Ridge.

I wouldn't take my Lucy anywhere else! The care you provide is wonderful and she is comfortable anytime we need to go there, whether she is sick or for shots. Thank you for being so awesome!

They had a welcome message on the board before we even walked into the exam room. Goofy was being seen for a lump on his chest/tummy area. They actually listened to my concerns and answered all my questions. Goofy loved April and Dr Johnson. They were both so compassionate and helpful. Dr. Johnson took the extra time to explain and even show me pictures of exactly what she was talking about leaving me confident in understanding the possibilities of the lab results.

People up front don't know pricing or even what they carry. I have picked up prescription food twice from these people in the last two weeks. First bag that I picked up was a 4lb bag. Today when I went to pick up what I thought was supposed to be another 4lb bag. The 2 ladies up front looked at me like I'm a liar and told me that they don't carry 4lb bags. This place is over priced for what they do find another vet. Many other places out there provide a better quality of care and don't bend you over on pricing.

Thank you to all the helpful staff at bell ridge animal hospital for helping care for my fur baby Kit. The vet Dr. Jordan was very gentle and kind and we will definitely be going back to bell ridge for all our veterinary needs.

Dr. Johnson and Abby were so great with me and my pet. Had to put my boy down and they were so comforting and just the best. Highly recommend

Everyone was very nice and knowledgeable and were very good to Maya, but not sure if we will go back or not. I was really feeling like they were really against buying products anywhere except there. So far, we have spent over $ 600 and they did exact same treatment both visits and will probably need a third visit for another $300. Would be nice if I could at least get the meds at a different place or offer me some options. This is only for allergies.

Every person we spoke with was very pleasant and professional, I highly recommend!

Took my cat Boots in to get neutered, they have been very nice and helpful through the entire process and I really enjoy the phone calls to check up the following days. All future animals will be brought to this animal hospital ????????

All of your personal are Professional and Knowledgeable. Especially Dr Jordan. Thank You!!

Very friendly checked back the next day to see how Zoe was doing. Answered my questions. Would definitely recommend them for your pets ????

As usual another affiliate hospital of Madison with stellar care. So comforting to know our loved pets have such wonderful Doctors and staff. Special thanks to Dr Starkel for fitting my Sadie in for X-rays. Thank you to all and will be seeing you again! Sharon M

They are AMAZING! Took my litter of Aussie pups there and they did an amazing job taking care of them. Got my adult Aussie groomed there and he is so soft and doesn’t look like a cave man anymore!! (We have a dirt backyard he is constantly dusty!) they did AN AMAZING JOB! 10/10!!

I've only been to this vet 3 times... Each and every time the staff and doctors are very kind, empathetic, and truly a god send when you're dealing with the loss of your family member. There's no pressure to select all of the treatment options which I've encountered at other vets. They completely understand not everyone has as money tree in their backyard!! I would recommend them to everyone I know!!! Thank you for being AWESOME!!!

We really appreciate the time Dr. Jordan spent with us explaining treatment options for our senior pug Bailey. Every team member who helped us was very kind and we didn’t feel rushed/hurried at all even though they were busy that day.

Only known Droctor for 3 months. I can honestly say , the Doc and the staff , has taken very good care of our two Labrador retrievers. That are currently working on their 5th stare... I would recommend the doctor for anyone with a dog or any pet. The service provided is reasonable and prudent.

Bell Ridge Animal Hospital has been caring for my Emma for many years. I will not bring her anywhere else. Friendly staff always willing to help.

I have taken my little dog Lola to this veterinary hospital for approximately the last 6 years. I am very happy with Dr. Bulldock. The front and girls and especially the the vet techs make me and Lola feel like family ❤️???? Lola and I love them. Lola is 13 1/2 years old, and I will continue to trust belridge with her health issues... and I'll bring all my future pets here as well. D

We started bringing our dogs to Bell Ridge because it's one of the very few places that will work out a payment plan with you if God forbid something serious should happen with your pet. We stay with them because the people are great. They actually care about your pets! Their facility is always very clean and their prices are super reasonable.

You've taken great care of my new puppy & my 7 year old doggy!! Thank you for being a great go-to vet!

They took the best care of my dog Raisin <3 She was sick and vomiting and they took her in and checked her out and gave me treatment options as her owner that i thought would be best for her, and then let me set up a payment plan! They earned a lifelong customer for being so caring, understanding, and respectful.

Most wonderful professional and helpful service I've ever gotten from an animal hospital! The payment plan option was a life saver!