My Pet Market Phoenix, Arizona

122 reviews

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Reviews: My Pet Market (Phoenix)

All reviews (122)

Yelp (53)

Google (69)

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S Walkr

2 years ago

Nice pet store that has a lot of options for your pet, especially if they have allergies. My mother's dog has a ton of allergies and it is hard to find food that she can have safely. This store carries several brands that have limited ingredients or has food with a single ingredient, nice.

Soul Thirsty

2 years ago

A little pricey but it's a great store.

Dora Jean

2 years ago

Friendly staff, great prices, great dog food supply. They even helped me pick out the best food n treats for my pup

Peter Harrington

2 years ago

This business has a great selection of pet food. We put our dog on a raw meat diet and they had all that we needed. The staff was terrific and very helpful in pointing out what to get. Great job!

Phx Martinez

2 years ago

really liked they customer service the girl cashier attented to me answered my questions and she showed a genuine & friendly demeanor ????????????

Eric Ice

3 years ago

I bought a collar there I had found online and they honored the online price offered by Chewy which was $10 less than their list price

Caterina Waters

3 years ago

Oh hi! Thank you for not acknowledging that a customer walked in to your store. Thank you for ignoring me. I watched you talk at length about the other customers dog that has diarrhea and can see you down the isle, so I KNOW you could see me too. You did not even say “hey you know I’ll be right there!” No no no you carry on and on and don’t even consider that maybe this other customer is waiting to pay so keep it a little shorter in your conversation. Look me up in your system because I have purchased years of your overpriced items - that I can get for way cheaper at Wag n’ Wash- so that is where I’ll spend my hundreds of dollars from now on. Wag n’ wash is always friendly and kind and have more than 1 person working. If you read this review try them out because they have more of the same stuff and for much less. As for your rude store. We are done, I’m never shopping there again. That is how you go out of business- 1 customer at a time.

Jessica Barajas

3 years ago

I like a lot of the staff here, but they often don’t order my dogs food when I ask for a special order - they say they do and then they don’t even though I’ve gone in person and placed the order, other times done it over the phone - It’s not the first time they don’t place an order for me when I ask and yes it’s frustrating but what’s more frustrating is the response when I call or show up and the order isn’t there - like it’s my fault. I really want to stay with pet market and get the cute seasonal toys and be able to go in person to pick up my dogs food instead of delivery but the attitude is a bit off-putting. They’re otherwise really nice when they’re not having to correct or acknowledge their own mistakes. And I like their products even though it’s a tad higher prices than other places, good selection.

Joel S.

3 years ago

***What an OUTRAGEOUS RIP OFF*** $43.99 for a 15lb. bag of Victor Super Premium Hi-Pro Plus dry dog food; when Tempe Feed sells it for $24.00! Also Tempe Feed is locally owned (there's only ONE); and it's staffed by the owner Arthur and his sons whom are more informed about dog care than any associate you will ever meet at a place like THIS OVERPRICED WANNABE 'pet market'. The only market My Pet Market is in is in ROBBING YOU BLIND. Do yourselves, your wallets, and your dogs a favor and go visit Tempe Feed you won't regret it.

Kim Michelini

3 years ago

They price match! If they have anything higher.... they will match so many competitors! Chewy... Match, Amazon... Match! ☆☆☆most foods are USA MADE AND SOURCED!!☆☆☆

Jamie Krueger

3 years ago

Exceeded my expectations in every way possible even price matched online pricing wow. 6 month update and still can't say enough good things about this place.

Joseph Peters

3 years ago

Gooďselection of cat toys and reasonable prices

Mr. D. Wyatt

3 years ago

Helena was very helpful with her knowledge she has

Jehnny Segui

3 years ago

A little bit expensive but ok

Stefanie Matthews - Nader

3 years ago

Went in for new cat food. Three girls working...we had to go ask for help and the staff could not answer our questions about the products. We left with a metal litter scoop and some cat treats.

Anibal Rolon

3 years ago

Excellent customer service and plenty of choices for my pet

matthew king

3 years ago

Employee told me unprovoked that they were willing to suggest a "better" diet food if my dog were to be prescribed a diet food from a veterinarian... Scary that they think they know more than doctors

maddie Greenbaum

3 years ago

In town from Seattle with our pup...these guys were super helpful with food and treats.

Jeffrey Roskin

3 years ago

Very friendly staff and a good selection of healthy foods for a fussy cat.

Kate Swan

3 years ago

The people who work there are very nice, but they charge extreme amounts for certain items. I was charged $71 for chicken strip treats that were only about $16 everywhere else I looked online. I didn’t realize until I left the store and I turned around and they price matched them to $18.99. They confirmed it was not an error, that’s just their price. Charging over $70 for something that is only $16-19 is just taking advantage of people and that’s not right. This was the case with several of their items in the store and it’s sad that they’re doing that to people.

Leilani Fritz

3 years ago

This pet shop is well-run and easy to spot. Employees are also courteous and polite. They sell a number of pet foods, including some tasty dog food raised right here in town. Cat food comes with a wide range of flavors. Highly recommended!!

Tiger Gaming23

3 years ago

They price match basically anyone!

K.W. L.

3 years ago

May 2019 -- This going concern makes kings and queens of its clientele. The staff always goes above and beyond in delivering what pet owners need and want. Also, they know pets and the best products to meet your pet's needs. Tell them who your beloved critter behaves, and they will pull a suitable solution from the shelf, and even carry it to the store front for you. They price match competition, and they provide samples on some products too. You won't regret shopping here. 5 stars = makes customers kings and queens, or offers superior product(s); crushes competitors that offer similar service and product(s). 4 stars = provides something extra for customers, or offers better than average product(s). 3 stars = provides good service and good product(s). 2 stars = provides low quality customer service or product(s). 1 star = fails in customer service or product(s); you suck; please go out of business. My Pet Market gets 5 stars!

Susan Olawale

4 years ago

I love it! But too expensive...

Alissa Roach

4 years ago

They don't have a good selection of cat accessories

Danny Crash

4 years ago

Very cute and helpful store.

Mary Villella

4 years ago

This store is my go to for issues feeding my very old and fussy cat. Always appreciate free samples and offer to take back purchased food not accepted by her.

M. Sugay

4 years ago

Sadly noputfit for large dogs but friendly n helpful staffs

Jay Wilder

4 years ago

Great place for quality pet food. Staff is knowledgeable.

Rick Acuna

4 years ago

The team was super nice and helped me shop for a dog toy (because cats rule lol)

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My Pet Market, Arizona, Phoenix

4719 N 20th St

Business Hours

Monday

8 AM - 9 PM

Tuesday

8 AM - 9 PM

Wednesday

8 AM - 9 PM

Thursday

8 AM - 9 PM

Friday

8 AM - 9 PM

Saturday

8 AM - 9 PM

Sunday

9 AM - 8 PM

Is this your business?