AZ Mama Bear Pet Care Phoenix, Arizona

Great place to take the pooch

We've boarded our dog here several times now and she always has a blast, to the point that she doesn't want to leave when we go to pick her up. Rachel and Will are great about sending pictures and updates and they make sure that our dog gets lots of personal attention. We'll definitely be using their services again in the future!

I absolutely love taking my dog, Daisy, to AZ Mama Bear for daycare during the weekdays and Daisy loves it too! They have the most convenient hours for drop off and pick up (I’ve dropped her off as early as 7am before). Daisy is always exhausted when I come to pick her up from daycare which makes her a perfect, tired little angel once we get home ???? It’s so nice to know that I can trust them with taking care of my energetic fur baby. Rachael has experience as a vet tech and has had her business for over 10 years so when I leave Daisy with her for the day, I know she is in good hands. Would highly recommend to anyone who needs daycare or boarding for their dog!

I've been using AZ Mama Bear for ~5 years now, and it's the only place that we use. My wife is always very wary about pet care places with all the stories on the news, so trust is a big factor for us when finding a place. They are great here!

I take my dogs here weekly and they absolutely love it. I have 2 high energy mini schnauzer's and they jump out of the car to run inside to play! One of them is an 11 month old puppy who is impossible to tucker out, but when he does for the day he comes out absolutely zonked and rests for the night. It's restful for my husband and I as well. I do regular grooming with them and well and they always do a great job.

I have know Rachel and been boarding my dogs with her and AZ Mama Bear Pet Care for the past 7 years now. We recently boarded Rocko at their newest facility on 19th Ave and Thunderbird. What a facility they have over there...brand new, …

We boarded our dog here for 9 days, and they were absolutely fantastic! The staff is friendly and professional, the price is reasonable, they provided excellent customer service, the facility was immaculate, and the owners have a real passion for what they do. They took such great care of our pup, and she actually made other dog friends!!! When we picked up our dog, she was clean and ridiculously happy. We could tell she loved her stay, and that made coming back from our vacation so nice. I have recommended Mama Bear’s to other family and friends, and it will be our go-to pet sitter anytime we need additional care for our fur baby. I seriously cannot say enough good things about Mama Bear’s!

Racheal, Will and their staff were terrific! Our Dober had a great week while we were on vacation and we now have a place that we can completely trust her at when we travel. Anyone looking for a top notch pet boarding and or grooming facility can not find better.

Beside the rudeness of the owner, Rachel, who constantly interrupted my speaking as I tried talking to her, here are some additional and indisputable facts: I was refused when I requested for ID on her employees. I never once asked for their personal phone numbers. And even if I did, that would only for the purpose of getting questions or updates on my dogs from the dog sitters, which was how it has always been done between me and all the other dog sitters that I have had. Another business information she refused to provide to me was her home-based business location. I don’t see why Rachel would consider that it is ethical for her to refuse a customer this information. Once she decided to use her home as a place for her pet care business, that’s no longer private information, nor should such information be withhold from me as a customer. I have been working with other pet sitting agencies that have never had any concern or issue with providing me their information. I have also been invited to their home business locations, given tours of their home where they care for the dogs without any issues or concerns. Whatever reasons Rachel claimed to deny me such information, my belief holds true: When a business or a company who would react so defensively and so reluctantly in providing information about itself and its employees, its certainly Not an ethical and not a trustworthy company to do business with.

I take my dogs to Mama's Bears for day care and grooming! For one, my dog's absolutely love it. They are excited the moment we pull up. The staff is so friendly and treat my dogs as if they were theirs. They know them by name, know their personalities and go crazy when they see them arrive. As a pet owner you want to leave your pets with people who love them like you do and the staff here does. When I pick them up I get updates into their day and who they played with. The groomer is amazing. I have recommended so many people to Mama Bear's whose dogs need not only baths but full blown cuts. They love Mama Bear's as much we I do. Your pet will get great treatment here!

We have known the owner of AZ Mama Bear Pet Care for many years and would highly recommend their services to anyone who cares about their pets getting love, attention and safety. The entire staff is very knowledgeable, flexible and reasonably priced. Our puppy has enjoyed many day and overnight visits and can't wait to come back again soon. Keep up the great work!

Awesome pet service! Love the care given to Mia. So thrilled to see the photos sent of her having fun and interacting with the other dogs. Mia loves their dogwalker, Ryan! She gets so excited to see him. Rachael takes care of Mia as if she were at home and I truly appreciate all of her support and guidance in dealing with a 7 month old labradoodle puppy. I highly recommend their service . . . you'll be thrilled with it! You won't find a more caring, knowledgeable person than Rachael to care for your "fur" family members.

We were anxious about leaving our two dogs with anyone as our older dog is pretty anxious with people she doesn’t know. Rachael put us at ease right away and both our pups did great while with her. While there, our puppy was not feeling well and Rachael showed so much concern, communicated with us and handled the issue with care and compassion. They went above and beyond to keep her comfortable and both dogs were so at ease in their home when we returned for them. I would definitely use them again and recommend them!

My fiancé had originally given these guys a 5/5 rating on fb due to their nightly emails and keeping us posted on a extended vacation. Little did we know that these was just a smoke and mirrors trick. After inspecting our pet areas we found …

You will never find a more trusting pet sitter! Rachel and her staff are amazing! They take care of your pets just like they are their own. The nightly email updates and random pics showing that everything is "Ok" while you are away is their added touch in hopes that it makes you feel at ease while you are away! Give them a try, you will not regret it and you will be hooked on just the customer service alone! Sherry