PetSmart Nogales, Arizona

Honestly one of the worst petsmarts I have ever visited. The employees were very rude and were only complaining about each other. Barely even acknowledged us.

Nice staff, cool fish too....

BAD ATTEMPT AT GROOMING, gets canceled constantly without communication why. Rebooking get impossible. Super lack of communication. Don’t bother trying here.

This petsmart is disgusting. There were so many dead fish and they had no care whatsoever when we pointed them out. For a store as small as it is it was messy and barely any tags are up. They said maybe 3 words to us. At check out they just complained to each other about their leaders and ignored us. Our catfish we got was put in a cup that we can’t even float like other petsmarts and petco. We will just drive the other direction towards green valley.

Very helpful and kind customer service

Pets Smart. Is always helpful and friendly.

This is the best place to go when you are looking for anything your pet needs. There is a wide variety of food for any pet that you may have, different brands, flavors, nutritional value. You can also find here different medication that your pet may need. There are also different toys for your pet. I also saw some clothing and bedding for your pet. It is a fun place to just come in and look at the different things they have fun your pet and if you don't have a pet yet, you can walk in and adopt a pet in this same store.

Lots of pet needs; except for exotic pet needs.. they were unable to provide a stainless steel feeding dish that attaches to a cage. They only had puppy sized ones..

Great things for your pets but horrible service, I was never given any help, never was greeted, there was a lady on her phone the whole time and never offered assistance as well as a man. After gathering what I needed I had to wait a while to get attended at the register... I love pet smart but I dislike their employees in Nogales. Be ready to assist yourself and receive bad service.

Baddddddddddd service employees very mád, ladys always on the phone terrible un nogales , Arizona

After dealing with rude customer service at the Petsmart and Petco in Green Valley, it was refreshing to deal with the friendly and helpful associates at the Nogales store.

It had what I needed. The workers there are a bit sluggish though, and they didn't help.

This use to be a blockbuster :(

Love that the store is very clean and they maintain the fish healthy and very clean also the customer services is good very recommended

Staff very friendly and efficient

The staff is friendly and the store is clean and organized. The problem this store has is with the fish. I've bought at least 14 peacock cichlids that have been sick. I never had a problem with sick fish until I bought the fish there. Resulting in buying countless medicines to get it cleared up. I have at least bought $100.00 in medicine and spent countless hours correcting this problem. I called corporate to see if they can help get new stock but they keep sending sick fish. I would like to reiterate that the staff is friendly and professional. The problem is the distributor of the peacock cichlids.

Great customer service! Loved the service I received while taking my puppy and toddler to the store. Store nice and clean and found everything I was looking for.

The grooming is terrible I took my dog with a lot of fluffy hair and they totally shave her we told them to keep it fluffy they didnt even keep their tail fully all the way, the shave the bottom of the tail and left the rest with hair how does that make any sense at all dont take your dog here again its not worth it one time for me was enough my wife was the one that pick up the dog if I would’ve been I wouldn’t have paid for that I prob could have done better. She was scared for 1 full day and she was not acting the same and that has never happen before, she has been to the groomer plenty of time and she has never acted like that if I could give negative stars I would.

Employees are cordial informative, great customer service , establishment is clean

Good place to find accessories and food for pets, but very expensive.

Super helpful and friendly staff. They help you find everything you need including how to make your own tags for your pets. The environment is open to people and pets from all walks of life! And if you adopt from the local shelter, you get a free bag of food here as well as other coupons. Gotta love that they support adopting animals!

No come, no more coments

Staff is friendly, I always find what I need.

Needs improve with customer service

Staff very helpful only when u need them. No pushy sales

Great customer service and very friendly staff.

Amazing please to shop! The employees are so friendly and helpful!! I love bringing my fur baby there!!!

I am a handicapped widow & running errands is difficult for me. When I entered the store alone, a PetSmart associate came to me immediately & asked what I needed. She knew right away where the product was, went with me & carried it to the register for me. Nice service! Lovely employees!

So happy that they have survived the business downturn in Nogales Arizona..

They never have in stock enough gold fish,that is you bread and butter ????????????