Arizona Veterinary Oncology Gilbert, Arizona

My dog got 1st rate medical care. The staff was compassionate and caring. I just wish the waiting room was more people friendly. If you have to wait all day it all day there is no place to do it.

Staff is very friendly and patient. Dr. Boshoven and assisting team took time to explain everything in detail and made sure we understood what's going on/plan/next steps etc. I hope your furry family member doesn't need to go here, but if they do, they'll be in good hands.

Dr. Boshoven is the most knowledgeable, cordial, sensitive, caring veterinarian I have ever known. His love for the animals is beyond comprehension. He is patient, and kind and you will not find a better specialist anywhere.

I paid a costly exam fee to see an “oncologist” that talked to me more about nascar rather my sick cat who happened to be named after a race track.

Our cat received the i-131 treatment for her hyperthyroid. Highly recommend! Dr. Boshoven was outstanding & had an extreme knack for making our nervous daughter uncomfortable. Great staff, very kind, caring, and genuine.

Expensive services but friendly and professional staff. Honestly, without Embrace pet insurance to cover my dog’s rising medical costs I am not entirely sure I would give a 5 star rating lol Parking is shared with other medical facilities in the building, waiting room has personal cubbies for clients and masks still required as of now. The oncology department is located on the east side of the building in front of parking slot #28. There is grass and trash bins strewn throughout the outdoor areas but no doggy bags are available.

Our Kitty was treated with the I-131 Iodine injection for her thyroid disease. It was the best decision we made. Kitty is back to her normal self after struggling for years on medication. The staff at Arizona Vet Oncology in Gilbert are simply amazing, the quality of care is superb. We are forever grateful.

We can not thank you enough for seeing Bella for her lymphoma. Her tumor was so large and grew so fast. Now you can barely see it. You have given us more time with our girl. The doctors and the staff answered all our questions and kept us informed all the way through.Thank You! Thank You! Thank You! And a big Thank You from her little brother Rio. He would be lost without her.

For a very hard, sad time of life with my dog Buddy and this dreadful Lymphoma, this oncology hospital is great. Doctor Lynda Beaver is really awesome and very nice. Yes it's expensive but the Magic Bullet Fund can help those who can't afford it to raise the money. It sucks if you have to be taking your pooch here obviously, but you realize you are definitely not alone and there is some comfort in that.

Everybody here has been so kind. Dr. Beaver was very nice and gave plenty of easy-to-understand information about our pup's condition. And Andrea..she has been such a sweetheart throughout the whole process. Thank you all

Amazing Staff, Doctor and facility...recommend for any pet needing help/care/love

I took my dog to the ophthalmology department. Patch had an ulcer on his eye. Patch and I were treated quickly, with respect. The doctor and technicians were superb. I am grateful for Patch's care.

Highly professional; prompt, courteous staff; treat your pets like a family member (which they are). I give my highest recommdation

My Westie received treatment here for a nasal tumor and I can not speak highly enough of the doctors and staff for the treatment he received. Dr. Boshoven explained the procedure to me from beginning to end and answered all of my questions. The staff here is excellent and it is easy to see how much they all love the animals they take care of.

My dog just got cancer and I was directed to A.V.O. they brought me from thinking only bad things to having hope.

My cat, Piper, was recently treated for his hyperthyroidism. He had the i131 treatment here and everyone was amazing. Dr. Boshoven and his staff were wonderful throughout the process. I was a nervous wreck for the 4 days my boy was away, but they called me daily with updates and kept me informed. He’s been home about 10 days and I can see he is feeling so much better and his personality is coming back. I’m grateful we have this fabulous clinic in the valley. I was especially happy they had the equipment for the scan which was done prior to the treatment. This allowed for a more precise, customized dose of the iodine. We are looking forward to his 1 month follow up blood work at his primary care vet to see what his thyroid level will be. ???????? Thank you for caring for both my best friend, Piper (and me!).

I am deeply thankful for Dr. Arkens at the Glendale location for taking this case quickly and advocating for a quick CT and stereotactic radiosurgery (SRS). Thank you from the bottom of my heart. Otherwise, my goal in writing this review is in hopes that patients will read it and be better prepared for cancer, cancer treatment and how this office operates. Here are 3 key components to grasp, followed by some humble advice on how to succeed where I didn't. 1...The first thing you have to recognize is that pet oncology is Big Medicine-and this office is no different. What that means is that layers of poor communication, clinical culture and a general lack of understanding of the pet (and their owner) pervade your treatment here. This is because SRS equipment and those trained to use it are not common-so in this case you have Pet Cure Oncology (a corporation of investors), MidWestern University (a massive training facility for vets) and Arizona Veterinary Oncology are all part of your animal's care with different competing demands. These all add up to varying constraints that can preclude these 3 entities from seeing you as a unique patient and more like...well...a service they perform. 2...These are specialists (and I have a met several) and NOT working vets. A working vet typically owns their own practice and is a generalist that works 6 days a week, calls you personally at 8PM to prescribe, soothe your anxiety, and generally care for your dog/cat. Their is an empathetic and caring connection to you as the owner. Not to generalize but you can recognize specialists by how they dress. Yes, they wear tailored skinny pants and dress shoes and well...look cool and professional (I worked in medicine and I looked like this as well!) In general they don't work weekends, they speak in unhelpful and unsympathetic clinical language and relay information through young vet techs even when your pet is seriously ill-but NEVER after 5PM (are you crazy the work day is finished-LOL). 3...There is sparse after-care following SRS. In fact, Arkens chose to never see my pet before or during treatment. Part of this is understandable, in human hospitals radiation is not performed by the oncologist, it's by a highly-trained tech. They recognized that their will be side effects but their was no planning for the medications that were 100% NECESSARY to alleviate the suffering my dog experienced after 3 rounds of radiation. I did my best using baby aspirin, numbing throat spray before my working vet stepped in to put my dog on a strong pain killer, antibiotic, and anti-inflammatory. Thank God for him. OK so what to do- 1. Accept the limitations described above-SO YOU CAN focus on the outcome of your pet getting better. If you want SRS or any oncology treatment, your options are very, very limited. Just know what you want for your pet and stay true to it. 2. You don't know what you don't know. So you have to ask as many questions as you can (even when you are sad, depressed, overwhelmed and disgusted by your animal's care). If they subjugate you to clinical speak-rally and keep asking until you understand. Don't give up. Call again and again. 3. Don't be meek. You feel sad, but keep at it. Question why they want to do X. You know your pet best. There are so many moving parts in oncology that you have to stay in the game. Remember your pet can't speak up for itself. Rally for the vet to see your pet at the initial meeting, during the CT or at radiation. Hopefully this will improve care as well as show that your pet is not just getting a service but they represent pure love to their owners. 4. Research and learn as much as you can. Cancer is tricky, cancer care is even trickier. You will figure things out that the office staff is missing and that the vet has no time to consider. Trust yourself and take action. 5. Lastly, it is imperative that you have a good (make that excellent) working vet who will call the specialist, prescribe and be a force for good in your pet's care.

This organization is outstanding. They have provided my cat quality of life during a difficult time. Thanks!

Love the staff. They are so caring and very attentive to your pets need.

Don't expect a call back from this place. They don't care. After our dog was diagnosed with cancer, our Veterinarian sent a referral to this place, (Arizona Veterinary Oncology) at about 1 PM on Tuesday. Since we didn't hear from them by 4 PM, our Veterinarian said to call them, which we did at 4 PM. We got a recording, so we left a message. It is now Friday, and we still have not received a call back from them. I don't think this is a place that you want to take your Fur Baby, with cancer. VERY poor service. Update: About 2 hours after I posted this, we got a call from them, telling us that they haven't been able to get their voice mail in a couple of days. Really? Seems really weird to me! Was this really just a coincident? I don't think so.

This place is so great. They are treating my dog for Lymphoma and they have taken very good care of him. Dr. Beaver and her Assistant Andrea are so wonderful and kind. I'm so happy I picked this place for his care. They are amazing and wonderful. If you go here you will not be disappointed.

Very nice office. The staff is very polite and professional.

Just had our first appointment with them. They are friendly and thorough. Here is what I didn't like. When I called to set up the appointment, I was honest with my questions and concerns over cost. We were already several thousand into our dogs care. I asked if oncology care was financially feasible for the average middle income family. I wanted to know if we were talking a few thousand or the price of a car? Over the phone they made is sound doable and said it could be $300 to $10k. I thought I would take a shot and see if the price of care came up in the middle. At the appointment we learned there is no range. There are two options and $14k or $16k. Far more than the $300 to $10k range they said. I would have rather known that even before scheduling the first appointment, which was $200. When I first called it was before we even put our dog through two surgeries. I told them we would make different decisions regarding our dogs first round of care depending on the cost they quoted. I am not sure that I would have spent the first 5k knowing that the 16k coming next was not attainable for our family. It is a harsh reality that not everyone can afford this extent of care for their pets. My dog is older and I made the decision to try to prolong her life based on how they made it sound financially possible over the phone. The direct approach of price the doctor shared in the appointment should have been told to me over the phone. It made me feel like they are taking advantage of people setting up that first appointment to collect on that initial $200 before we realize we can't afford anymore. Now if you have the financial resources for this type of care and you are willing to spend that much, I would say that our first experience was pleasant and the doctor gave a great first impression. We are now just in the beginning stages of lost hope that we can prolong our dogs life and we will enjoy what time we have left with her.

Got the best service and found out more about our dog in one day here than in the 7 years we've owned him. Can highly recommend. Prices are $$$, but if you need to know what's going on with your animal -- this is the place to go.

My dog was recently seen by Dr. Beaver and I was more than pleased by how she broke everything down to me. She gave me different options and is willing to work with my dogs vet cause we live almost a hour away. Definitely recommend her!

Seemed to be very caring for my dog. Prices seemed reasonable. Chemo first round with consult about $750, quoted $550 for remaining rounds. I will adjust my rating as needed.

Dr beaver is wonderful very caring and trys everything to save your little guys. Great staff

Dr Eric and his staff are very attentive. They care about you and your pet.

They're the best at customer service and treat your pet like family!

We worked with Dr. Beaver who was very helpful with a tough process. They provided a quote which was relatively close to actual costs, within 10-15%. We didn't call a lot but when we did Dr. Beaver had no problem jumping on the phone to speak with us directly. Especially towards the end as things are very day by day she helped us make correct decisions for our family. She is very empathetic while I expect she deals with trauma every day. She never seemed inconvenienced by my questions or in a rush to get me off of the phone. I thank everyone on her team for their efforts and sweet tones during this difficult experience.